While deployed to Kuwait, managed the Maintenance Control Section at the FSC providing maintenance support to 7 companies with a mixture of equipment from all services and civilian equipment. Work closely with several OEMs, the Defense Logistics Agency (DLA) and Tank and Automotive Command (TACOM) representatives to work through logistical challenges.

Managed administrative functions and training for the Maintenance Platoon. Managed maintenance operations for the FSC and 7 other customer units. Provided support to multiple types of Engineering units that contain wide range of equipment including Wheeled Vehicles, Tracked Vehicles, Motor Graders, Pavers, Fork Lifts, Skid Steers and Wheel Loaders. 310th Expeditionary Sustainment Command (ESC); Indianapolis, Indiana

Assist dealer Technical Communicators with specific issues, analyze warranty data, investigate issues, launch and lead CPI projects. Responsible for heavy duty core components and support C9.3 Tier 4i field issues investigation and collaboration with internal partners in the engineering team. Certified 6 Sigma Green Belt.

Assisted dealer technicians with troubleshooting, traveled to field sites to diagnose and document failure modes, assisted design engineers with changes to improve reliability and performance, and participated in multiple 6 Sigma projects focusing on engine reliability issues and performance issues. Conducted field follow work primarily on Track Type Tractors, Hydraulic Excavators and Industrial engines. As Subject Matter Expert for Tier 4i engines, instructed dealer training course on 980K and 336E machines in Gosselies, Belgium.

Diagnosed, repaired, fabricated and modified prototype and pilot build Caterpillar equipment for developmental testing. Worked on wide range of Caterpillar products including Track Type Tractors, Medium Wheel Loaders, Hydraulic Excavators, and Backhoe Loaders, with a primary focus on Motor Graders. advanced technology services

Tested Caterpillar diesel engines in laboratory environment under a variety of conditions. Worked in cold room testing stand alone engines’ and whole machines’ ability to start down to -40°C. Worked on and tested variety of machines including Wheel Loaders, Articulated Trucks, and Motor Graders, as well as C175 engines.