Russell Brooks

Russell Brooks Email and Phone Number

Chief Operating Officer @ RxDiet
Phoenix, AZ, US
Russell Brooks's Location
Greater Phoenix Area, United States, United States
About Russell Brooks

Hello, I'm Russell! I run my own business, Thistle Growth, as an early-stage investor, startup consultant, and fractional COO supporting early-stage high-growth companies in the Pre-Seed stage through Series C. I help companies prepare for the fundraising process and support through fundraising. I specialize in building, launching, and scaling infrastructure for a company to snowball. This support includes building operations, customer experience, product, people operations/HR, and recruiting.I have over 12 years of experience in health care, ride-sharing, food delivery, hospitality, residential & multi-family real estate, trucking, and transportation. My focus has been on services and two- and three-sided marketplace businesses.I worked at CVS Health for five years, focused on building new programs around medication adherence for chronic conditions such as Diabetes, Heart Disease, and Depression. In the last year, I helped rebuild CVS Medicare Part-D enrollment department. I joined Uber and spent nearly three years helping grow the business in the earlier stages. I oversaw 20 market launches and management of 20 markets in Arizona, New Mexico, and Nevada, launched UberEats in Arizona, and grew the business from $40M in gross revenue to $500M.At Sonder, I launched the Arizona market, creating a go-to-market strategy, recruiting and hiring 25 employees, constructing an operational model and supply chain, negotiating 180 short-term rentals, and growing revenue to a $6.5M run rate in the first 15 months. While at Getlabs, I was responsible for building a launch strategy to expand from 1 market in Phoenix to 8 nationwide, covering 15% of the country. I also helped raise a $16M Series A round, built the operational infrastructure, and grew the company from 10 to 45 employees in 8 months post-Seed fundraising.

Russell Brooks's Current Company Details
RxDiet

Rxdiet

View
Chief Operating Officer
Phoenix, AZ, US
Russell Brooks Work Experience Details
  • Rxdiet
    Chief Operating Officer
    Rxdiet
    Phoenix, Az, Us
  • Thistle Growth Consulting
    Ceo & Founder
    Thistle Growth Consulting Mar 2021 - Present
    Phoenix, Az, Us
    I help companies prepare for the fundraising process and support through fundraising. I specialize in building, launching, and scaling infrastructure for a company to snowball. This support includes building operations, customer experience, product, people operations/HR, and recruiting.
  • Techstars
    Techstars Mentor
    Techstars 2023 - Present
    New York City, New York, Us
  • Rxdiet
    Chief Operating Officer
    Rxdiet Dec 2022 - Present
    New York, Ny, Us
    • Work with the CEO & Senior Leadership team to institute, manage, and track strategic priorities and metrics• Oversee, hire, develop, and manage a team responsible for operations and member support nationally• Launched initial pilot with a significant health care payor driving a 97 NPS and 100% engagement
  • Haul
    Chief Of Staff, Head Of Strategy & Business Operations
    Haul Dec 2021 - Nov 2022
    San Francisco, Us
    • Worked with the CEO & Leadership team to institute, manage, and track annual, quarterly, and monthly strategic priorities & metrics• Launched 3 new markets in Texas, Georgia, and Pennsylvania hiring 150 commercial truck drivers and partnering with 15 fleet carriers• Build and oversaw recruiting operations including hiring 30 new corporate employees post-Seed fundraising• Increased gross margins and unit economics 89% through fleet carrier negotiations, insurance RFP, and pricing initiatives
  • Getlabs
    Director Of Operations & Patient Experience
    Getlabs Oct 2020 - Sep 2021
    Remote, Us
    • Launched at-home labs service in Arizona, Pennsylvania, New Jersey, Delaware and Texas covering 15% of the United States• Oversaw, hired, developed, and managed team of 30+ responsible for operations, patient experience, product and recruiting• Fundraised $16MM for Series A
  • Sonder Inc.
    Director, General Manager
    Sonder Inc. Jun 2018 - Oct 2020
    San Francisco, California, Us
    • Launched Arizona market as the first hired employee in Phoenix and managed two-sided marketplace• Oversaw, hired, developed, and managed a team of 20+ responsible for operations and guest services in Phoenix• Grew revenue from launch to $6.5M annualized run rate in first 15 months of operations signing over 180 apartments• Responsible for P&L management with adherence to revenue targets and net profits• Strategically responsible for state-level public policy and market growth initiatives
  • Uber
    Senior Regional Operations Manager, West Region
    Uber Sep 2015 - Jun 2018
    San Francisco, California, Us
    • Oversaw, hired, developed, and managed team of 100+ responsible for management of day-to-day operations in 20 different cities in Arizona, Nevada and New Mexico• Accountable for $500M P&L with adherence to revenue targets and net profits• Managed two-sided marketplace in all operating cities including overseeing logistics, ideation, implementation, and target measurement of short- and long-term demand & supply growth strategies• Responsible for expansion strategies of product, state-level public policy, and market growth initiatives
  • Cvs Caremark Corporation
    Manager, Workforce Management - Med-D Enrollment
    Cvs Caremark Corporation Jul 2014 - Aug 2015
    Woonsocket, Ri, Us
    • Oversee, hire, develop, and manage team responsible for oversight of 950 employees in the Medicare Part-D Enrollment Operations Processing Centers• Accountable for adherence to budget• Responsible for proper staffing, scheduling, and real-time monitoring of all processing centers• In charge of developing and implementing short- and long-term strategies that improve productivity and utilization, reduce costs and shrinkage, and ensure compliance to government oversight
  • Cvs Caremark Corporation
    Supervisor, Systems, Processes And Reporting
    Cvs Caremark Corporation Jul 2011 - Jul 2014
    Woonsocket, Ri, Us
    Oversee and manage systems and reporting for three individual call centers in the PBM Clinical department for the PBMI Award-Winning Pharmacy Advisor, Medication Therapy Counseling, and Hospital Readmission Prevention Program. Manage and develop team of individuals that oversee and work on systems and reporting.
  • Cvs Caremark Corporation
    Systems, Processes, And Reporting Specialist
    Cvs Caremark Corporation Jun 2010 - Jul 2011
    Woonsocket, Ri, Us
    Work in a multi-functional role for the PBMI award-winning Pharmacy Advisor program, a pharmaceutical adherence program.

Russell Brooks Education Details

  • Arizona State University
    Arizona State University
    Communication And Journalism
  • University Of Phoenix
    University Of Phoenix
    Business Administration

Frequently Asked Questions about Russell Brooks

What company does Russell Brooks work for?

Russell Brooks works for Rxdiet

What is Russell Brooks's role at the current company?

Russell Brooks's current role is Chief Operating Officer.

What is Russell Brooks's email address?

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What is Russell Brooks's direct phone number?

Russell Brooks's direct phone number is +160299*****

What schools did Russell Brooks attend?

Russell Brooks attended Arizona State University, University Of Phoenix.

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