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Hello, I'm Russell! I run my own business, Thistle Growth, as an early-stage investor, startup consultant, and fractional COO supporting early-stage high-growth companies in the Pre-Seed stage through Series C. I help companies prepare for the fundraising process and support through fundraising. I specialize in building, launching, and scaling infrastructure for a company to snowball. This support includes building operations, customer experience, product, people operations/HR, and recruiting.I have over 12 years of experience in health care, ride-sharing, food delivery, hospitality, residential & multi-family real estate, trucking, and transportation. My focus has been on services and two- and three-sided marketplace businesses.I worked at CVS Health for five years, focused on building new programs around medication adherence for chronic conditions such as Diabetes, Heart Disease, and Depression. In the last year, I helped rebuild CVS Medicare Part-D enrollment department. I joined Uber and spent nearly three years helping grow the business in the earlier stages. I oversaw 20 market launches and management of 20 markets in Arizona, New Mexico, and Nevada, launched UberEats in Arizona, and grew the business from $40M in gross revenue to $500M.At Sonder, I launched the Arizona market, creating a go-to-market strategy, recruiting and hiring 25 employees, constructing an operational model and supply chain, negotiating 180 short-term rentals, and growing revenue to a $6.5M run rate in the first 15 months. While at Getlabs, I was responsible for building a launch strategy to expand from 1 market in Phoenix to 8 nationwide, covering 15% of the country. I also helped raise a $16M Series A round, built the operational infrastructure, and grew the company from 10 to 45 employees in 8 months post-Seed fundraising.
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Chief Operating OfficerRxdietPhoenix, Az, Us -
Ceo & FounderThistle Growth Consulting Mar 2021 - PresentPhoenix, Az, UsI help companies prepare for the fundraising process and support through fundraising. I specialize in building, launching, and scaling infrastructure for a company to snowball. This support includes building operations, customer experience, product, people operations/HR, and recruiting. -
Techstars MentorTechstars 2023 - PresentNew York City, New York, Us -
Chief Operating OfficerRxdiet Dec 2022 - PresentNew York, Ny, Us• Work with the CEO & Senior Leadership team to institute, manage, and track strategic priorities and metrics• Oversee, hire, develop, and manage a team responsible for operations and member support nationally• Launched initial pilot with a significant health care payor driving a 97 NPS and 100% engagement -
Chief Of Staff, Head Of Strategy & Business OperationsHaul Dec 2021 - Nov 2022San Francisco, Us• Worked with the CEO & Leadership team to institute, manage, and track annual, quarterly, and monthly strategic priorities & metrics• Launched 3 new markets in Texas, Georgia, and Pennsylvania hiring 150 commercial truck drivers and partnering with 15 fleet carriers• Build and oversaw recruiting operations including hiring 30 new corporate employees post-Seed fundraising• Increased gross margins and unit economics 89% through fleet carrier negotiations, insurance RFP, and pricing initiatives -
Director Of Operations & Patient ExperienceGetlabs Oct 2020 - Sep 2021Remote, Us• Launched at-home labs service in Arizona, Pennsylvania, New Jersey, Delaware and Texas covering 15% of the United States• Oversaw, hired, developed, and managed team of 30+ responsible for operations, patient experience, product and recruiting• Fundraised $16MM for Series A -
Director, General ManagerSonder Inc. Jun 2018 - Oct 2020San Francisco, California, Us• Launched Arizona market as the first hired employee in Phoenix and managed two-sided marketplace• Oversaw, hired, developed, and managed a team of 20+ responsible for operations and guest services in Phoenix• Grew revenue from launch to $6.5M annualized run rate in first 15 months of operations signing over 180 apartments• Responsible for P&L management with adherence to revenue targets and net profits• Strategically responsible for state-level public policy and market growth initiatives -
Senior Regional Operations Manager, West RegionUber Sep 2015 - Jun 2018San Francisco, California, Us• Oversaw, hired, developed, and managed team of 100+ responsible for management of day-to-day operations in 20 different cities in Arizona, Nevada and New Mexico• Accountable for $500M P&L with adherence to revenue targets and net profits• Managed two-sided marketplace in all operating cities including overseeing logistics, ideation, implementation, and target measurement of short- and long-term demand & supply growth strategies• Responsible for expansion strategies of product, state-level public policy, and market growth initiatives -
Manager, Workforce Management - Med-D EnrollmentCvs Caremark Corporation Jul 2014 - Aug 2015Woonsocket, Ri, Us• Oversee, hire, develop, and manage team responsible for oversight of 950 employees in the Medicare Part-D Enrollment Operations Processing Centers• Accountable for adherence to budget• Responsible for proper staffing, scheduling, and real-time monitoring of all processing centers• In charge of developing and implementing short- and long-term strategies that improve productivity and utilization, reduce costs and shrinkage, and ensure compliance to government oversight -
Supervisor, Systems, Processes And ReportingCvs Caremark Corporation Jul 2011 - Jul 2014Woonsocket, Ri, UsOversee and manage systems and reporting for three individual call centers in the PBM Clinical department for the PBMI Award-Winning Pharmacy Advisor, Medication Therapy Counseling, and Hospital Readmission Prevention Program. Manage and develop team of individuals that oversee and work on systems and reporting. -
Systems, Processes, And Reporting SpecialistCvs Caremark Corporation Jun 2010 - Jul 2011Woonsocket, Ri, UsWork in a multi-functional role for the PBMI award-winning Pharmacy Advisor program, a pharmaceutical adherence program.
Russell Brooks Education Details
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Arizona State UniversityCommunication And Journalism -
University Of PhoenixBusiness Administration
Frequently Asked Questions about Russell Brooks
What company does Russell Brooks work for?
Russell Brooks works for Rxdiet
What is Russell Brooks's role at the current company?
Russell Brooks's current role is Chief Operating Officer.
What is Russell Brooks's email address?
Russell Brooks's email address is ja****@****aol.com
What is Russell Brooks's direct phone number?
Russell Brooks's direct phone number is +160299*****
What schools did Russell Brooks attend?
Russell Brooks attended Arizona State University, University Of Phoenix.
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