Russell L. Email & Phone Number

United States

• Accomplishments and Duties:
• Primary network engineer for mixed-vendor lab environment with network equipment from Aruba, Cisco, Dell, FS, HP, Juniper, Mellanox, and Supermicro (Cumulus). This lab was used to test enterprise customer equipment to.
• Created tooling to aggregate and automate discovery of and management login procedures for over 750 internal and external cloud deployments across multiple bastion "jump hosts". This allowed SREs to search for and log.
• Developed scripts and procedures to automate migration process for PostgreSQL database deployments, which allowed for rapid mass migration/upgrade of internal deployments from an outdated OpenStack cluster to a newer.
• Maintained over 750 internal and external cloud deployments via an Infrastructure as Code (IaC) model using Terraform, Kubernetes, Docker, Juju, and Mojo. These environments were spread across multiple private.
• Coordinated work with teams spread across every continent in a follow-the-sun model. Company is fully remote, so this required very good communication and technical documentation skills.

San Antonio, Texas, United States

• Designed a distributed work automation system in Python to log into thousands of customer firewall and load balancer devices as well as over 11,000 servers across six datacenters in four countries. Customer servers.
• Wrote multiple scripts, libraries, and work-automation utilities using Python, SQL and Bash scripting languages. Many of these scripts were designed to be run in high-risk situations where errors could lead to major.
• RackConnect is a complex networking architecture that bridges physical network VLANs and software-defined virtual networks together. Product troubleshooting required deep working knowledge of dozens of technologies.
• Provided 24/7 on-call support, including investigation, troubleshooting, and postmortem root-cause analysis. The final stage of root-cause analysis involved presenting after-action reports to non-technical senior.

San Antonio, Texas, United States

• Accomplishments and Duties:
• Architected and managed a complete systems upgrade and datacenter migration for the company's largest and most critical internal application stack. Project involved organizing 5 operational teams moving 8 applications.
• Designed and developed a deployment engine to enable rapid deployment of multiple internal software stacks. This saved our team over 1,000 man-hours per year.
• Enforced SOX-compliant change controls for end-to-end development process from conception to release.
• Created reports and documentation for technical data and procedures suitable for presentation to semi- and non-technical audiences.

San Antonio, Texas, United States

• Accomplishments and Duties:
• Worked directly with customers, providing telephone and ticket-based support for a wide variety of Linux distributions and software packages.
• Performed forensic analysis to determine if servers were compromised, and assisted customers with recovering from compromised systems.
• Trained and assisted other support technicians, increasing both their technical and customer service skillsets.

Boerne, Texas, United States

• Accomplishments and Duties:
• Maintained active DoD Top Secret clearance.
• Designed, programmed, and implemented Preventive Maintenance tracking program for Palm Pilots in C++, with PC backend in Java. This saved in-the-field workers hundreds of man-hours per year and allowed data previously.
• Designed and implemented port-knocking system in C++/Java for allowing secure remote access to servers without exposing services directly to the internet.
• Lead developer for a small team that designed and implemented a secure messaging system utilizing a rotating cipher system.
• Set up and installed NISPOM-certified Secure AIS systems.

Bachelor Of Arts - Ba

Bachelor Of Arts - Ba