• Provide authoritative and expert leadership and strategic direction in the development, management, and monitoring of bespoke applications across the Cairns and Hinterland Hospital and Health Service, ensuring high levels of performance and compliance in line with strategic objectives.• Define and coordinate the redesigning of Hospital and Health Service wide, divisional and departmental processes through the implementation of a high quality sustainable, integrated and streamlined, automation and reporting systems in order to introduce greater accountability, transparency, increase operational efficiency and functionality, for the Cairns and Hinterland Hospital and Health Service Board, Executive management and Divisional Directors. • Develop, encourage and facilitate an environment of participation and collaboration with co-ordinated workplace change through business improvement technology, strategies and initiatives.• Analyse, conceptualise and problem solve complex and/or multi-faceted situations in a timely manner in order to implement business and organisational improvement initiatives in a complex and dispersed work environment.• Manage sensitive, high level information and knowledge in line with departmental and government policy, particularly the confidentiality and privacy of health (related) information.• Lead and manage the Systems Integration Reporting Team team, and provide an effective working culture by capturing and sharing knowledge, supporting common procedures and practices, and encouraging a learning environment through developing learning goals for individual team members and providing on job coaching where necessary.

• Provide authoritative and expert leadership and strategic direction in the development, management, and monitoring of bespoke web form applications across the Cairns and Hinterland Hospital and Health Service, ensuring high levels of performance and compliance in the delivery of a significant sustainable product that will ensure completeness of Own Source Revenue (OSR) identification and associated billing. Critical project components include the development of a consolidated billing platform and the automation of the Electronic patient election form (ePEF), Electronic referral (internal) and data matching to support outpatient clinic funding for discharged/ineligible/private funding sources, and reconciliation of bank statement payments including distribution to the General Ledger. This will also include reporting tools to increase visibility and accountability of Right Of Private Practice (RoPP) opportunities to bill, as per the Queensland Audit Office report ‘Right to Private Practice in Queensland Public Hospitals’. Upon successful implementation, it is intended this will be adopted across Queensland Health.• Undertake analysis, provide strategic advice, expert leadership and subsequent development and implementation of a high quality sustainable web based consolidated information and reporting system platform: Financial Activity Scorecard Tool (FAST) will require state-wide scalability with streamlined and automated integration with current information systems to introduce greater accountability and transparency for the Cairns and Hinterland Hospital and Health Service Board, Executive management, Divisional Directors and Cost Centre Managers. • Develop, encourage and facilitate an environment of participation and collaboration with co-ordinated workplace change through business improvement technology, strategies and initiatives.

• Support the Business Support Division by developing meaningful, strategic reporting frameworks to ensure the provision of accurate and meaningful activity data to enable effective decision making by The Board, Executive and other Services.• Support the Casemix Team and Finance and Performance Teams to ensure accurate and timely data is provided to all levels of Hospital and Health Service staff to strengthen decision making and management.• Development of Automated Solutions to assist in business improvement initiatives.