As People and Performance Manager, I have responsibility for talent solutions that drive our employee performance and engagement. The role involves working with the senior leadership and the project teams to develop and deliver a process of managing, assessing and upskilling our talent as well as managing a compliant recruitment and onboarding process.

Midas Group is one of the largest independent property services providers in the UK. Midas has offices throughout the South West and South Wales across its specialisms: Construction, Retail, Interiors, Affordable Housing and Developments. Our Vision is to be widely acclaimed for Industry leading performance and customer service.I have been brought into Midas Group as a Recruitment Manager start and develop an inhouse team, ensuring we are better at attracting talent directly, thus saving time, effort and money.

At Simplyhealth we have been helping people access affordable healthcare for nearly 140 years. We provide this support through our extensive range of health plans including cash plans, dental plans, private medical insurance and self funded health plans which we offer to individuals, families and companies. Our specialist Simplyhealth store also helps people get the most out of life through mobility aids and supports for daily living. Today we have 1.3 million customers and help 2.3 million people and 11,000 companies to access better healthcare. We demonstrate that we can be bothered about our customers by going out of our way to do the right thing, not just the easy thing. This commitment extends to our communities where last year we donated over £1m to local causes and national charities.I am responsible for the acquisition and resourcing function for the Bristol office of Simplyhealth. Managing the end to end process, improving attraction strategies, and implementing a consistent approach across the business, I have significantly decreased time to hire, cost per hire and internal attrition rates. The quality of staff now hired into the business has been immediately recognised, and the volume area customer service is now for the first time in a number of years over head count. This is not only a brilliant result for the business, but this all tell relates back to the one person that really matters - Our Customer.In addition I am assisting with various HR matters, including travel consultations with all staff in Bristol regarding the imminent move to our new offices in Clifton.These are extremely exciting time for Simplyhealth. Through various acquisitions, recently including Denplan, we are in a time of significant growth and expansion.For more information on Simplyhealth please visit our website on www.simplyhealth.co.uk

My most recent role within EE has been to lead and manage the team to deliver our most innovative and ambitious retail recruitment campaign EVER. We have now launched EE along with 4G, and we needed to hire over 600 advisors into stores around the UK in 6 weeks. We ran over 90 assessment centres throughout the country - assessing well over 1000 candidates. We have achieved fantastic results with our total hires in 6 weeks totalling over 620 advisors, 40 Store or Assistant Managers, and over 40 BAU temps. This has been by far the company’s biggest, most extravagant and most successful campaign in its history. We are now set up for EE 4G and the exciting paths that lie ahead.

I have recently moved away from B2B within Everything Everywhere having been asked to manage a team of 9 staff to deliver a new £21million retail project.At present all the detail are confidential, but this is an extremely exciting time for retail, and we are looking to revolutionize the experience our customers receive in our stores.My new role is stepping away from day to day recruitment, and moving into a much more strategic and managerial role - looking after the team I have recruited to deliver 100% fulfillment.

ORANGE PCS (Everything Everywhere)Gained an internal promotion; managing the UK recruitment for the Business to Business side of the organisation. This consists of Business and Corporate Sales, Business and Corporate Marketing, Stategy Plannning and products, and Sales and Marketing Operations.Duties include:End to end management of vacancies in specific directorates.Provide expert support to hiring managers.Work closely with hiring managers to gain an understanding of current and future recruitment requirements in order to facilitate proactive candidate sourcing.Liaise with Employer Brand to ensure all sourcing and advertising delivers a consistent experience that reflects our values.Agree appropriate selection tools (consistent with Everything Everywhere's Assessment & Selection framework) to objectively assess candidates against job specifications. Work with Assessment & Selection Manager to deliver selection tools. Work with line manager to ensure skills are in place for them to adequately make informed recruitment decisions.Provide regular inputs into team reports to deliver business needs, and provide commentaries on trends and opportunities.Manage a team appropriate to the demands of the business to deliver SLA's set out by the business and also manage the relationships manager for the Agencies (Hyphen).

Working through Adecco in the Resourcing function at Orange Bristol. This initially was a 3 month contract - extended to an ongoing contract. My job function is to liaise with Retail Store Managers and Divisional Managers - seeing the recruitment function from initial conception through to completion. This involves internal and external advertising through our internal system (i-Grasp), CV

I managed the recruitment for Orange Sales and Loyalty - including Business Sales, Corporate Sales and Partner Channels.

More recently I have been asked to oversee a previously failed recruitment plan for Inbound Sales Advisors. This is a business critical role for Orange as it is a high revenue stream for them, and so critical we get the correct calibre of candidates in. This involved flying to Newcastle to help conduct the face to face interviews, liaise with the Recruiting and Sales Managers, and to coach them on the new interview plans we are rolling out across the country. So far this scheme has been a success.; Headhunted to initially work alongside the existing Consultant to look after the Freelance/Contract Construction Desk. Then asked to look after and manage the Entire UK Mechanical and Electrical desk and Permanent Construction desk alongside the initial brief.This role involved a number of responsibilities including managing my time and resources on a day to day and week to week basis. Liaising with both clients and candidates to initiate, grow, develop and maintain relationships in order to achieve the highest results possible.Client liaison included bi-monthly meetings in both office and more relaxed environments, and also included some corporate hospitality such as golf days and charity events organised by myself and other members at Thatcher Associates.I dealt with in excess of 80 different businesses all in all, with each business having a minimum of 3 points of contact. This sometimes rose to as many as 30 main points of contact within a single company, and so time management as well as other aspects such as focus, working smart, and delivery of target promises was essential.

Headhunted to join a new up and coming consultancy within the construction arena concentrating on freelance/contract recruitment. As they were a new company, there was no database to work from, and so all candidates and clients came from cold calling, word of mouth and advertisement which I also looked after in terms of budget cost etc.

HILL McGLYNNHeadhunted to join their Bristol office at Aztec West, to cover the Permanent Recruitment Desk. Duties similar to the above positions.

MERIDIAN BUSINESS SUPPORTStarted life as a recruitment consultant looking after the Trades and Labour desk for Meridian Business Support, Bristol.