Russell Torres Email & Phone Number

Dulles, Virginia

• Manage the central spreadsheet detailing the status of ships in block fee agreements for 50+ organizations • Process issuance of certificates and generate annual as well as renewal invoices for ship owners • Maintain customer logs, client records and internal reports for various department spreadsheets and company database • Assist with preparation of meeting materials for annual maritime industry seminars for recognized organizations and provide meeting logistic support

Herndon, Virginia

• Primarily responsible for sending patient invoices on all self-pay accounts according to hospital billing guidelines • Contacted patients to obtain insurance information prior to billing • Entered service procedure codes into the database for all self-pay accounts • Coordinated monthly payment arrangements for patients who did not have insurance coverage

Alexandria, Virginia

• Processed medical bill claims for local area hospitals, doctor’s offices and Urgent Care Centers • Verified eligibility and accurate insurance information • Followed up on accounts receivables and bad debt • Ordered patient medical records for appeals to insurance companies

Hyattsville, Maryland

• Responsible for sending out claims to insurance companies in a timely manner, ensuring proper reimbursement • Contacted insurance companies to follow up on accounts previously billed • Handled follow up questions from patients, resolving discrepancies or errors • Reviewed and responded to correspondence and phone calls from patients and/or insurance companies

Washington D.C.

• Followed up on all Blue Cross/Blue Shield accounts and reviewed them for accurate payment • Sent appeals to insurance companies regarding incorrect payments on accounts • Read and reviewed all patient and insurance correspondence

Takoma Park, Maryland

• Followed up on managed care accounts (Mamsi, MD I.P.A., Alliance PPO) • Reviewed EOBs to ensure accurate payment amounts • Sent patient invoices on balances after insurance payments • Submitted appeal letters to insurance companies for correct payments