Alex Russell Email & Phone Number

Billings, Mt, Us

Billings, Montana, United States

As a Sales Representative at Furniture Row, I focus on providing tailored service to customers, helping them select furniture that suits their needs and style. I engage with clients to understand their preferences, guide them through product options, and ensure a smooth purchasing experience.I assist in maintaining an inviting showroom and stay informed about the latest interior design and technological trends to offer expert advice.My role is driven by a passion for customer satisfaction, building long-term relationships, and consistently achieving sales targets in a dynamic retail environment.

Billings, Montana, United States

Consistently deliver excellent customer service, operational standards, and compliance in all areas of operational activitySupport Customer First culture in by taking ownership and control of the day to day customer traffic, line queue, and administrative duties of the store and to achieve and maintain the highest level of efficiency, safety, and securityEngage customers in conversation to understand their needs and desiresPresent merchandise and share detailed information regarding features and benefits of productsProvide information regarding extended service plans and financing optionsMeet individual and team sales goals

Billings, Montana, United States

Accounting, bookeeping and other temporary and contract jobs for various positions in Billings, MT areasupported teams in accounting, lean, six sigma business efforts, organization, communications and other crucial tasks.

Billings, Montana, United States

Provide advice to customers regarding best products to fit their needsProcess orders via order management systemOperate cash registers and follow established cash handling proceduresPrepare and stage orders for customer pick upMaintain store appearance and merchandising standards as advisedEnsure that merchandise is restocked and placed in their respective areasMaintain a safe working environment including PPE (Personal Protective Equipment)

Billings, Montana, United States

Executed end-to-end design process, translating client needs into captivating installed designs, developed & maintained marketing tools, collaborated for client-focused communication & innovative problem-solving, resulting in successful projects, valuable proposals, and continuous personal growth.✓ Translated project requirements into engaging designs, managing concepts to completion✓ Organized and managed tradeshows, including booth design and setup✓ Developed and maintained current marketing materials, project summaries, and scope of work templates✓ Collaborated with senior team members to create content, updating websites & social media✓ Handled administrative tasks such as meeting minutes, market research, and data entry✓ Communicated effectively with teammates, clients, and vendors using varied writing styles✓ Created estimates and proposals, anticipating and delivering valuable project solutions✓ Participated in client meetings to determine project goals✓ Collaborated across disciplines to achieve optimal outcomes and learn from senior colleagues✓ Pursued personal development through skill expansion, embracing new tools and techniques

Billings, Montana, United States

TTI is the sales team for Milwaukee, Ryobi and Ridgid branded power and hand tools, accessories and equipment.Provided best-in-class sales & service to consumers; demonstrating knowledge & enthusiasm for TTI’s power & hand tool products.• Generated & executed visually interesting, professional & meaningful marketing to TTI’s high brand standards• Collaborated & maintained positive relationships with customers, Team TTI Management, & retail management partners• Monitored weekly sales & use SWOT style analysis to identify additional opportunities & understand trends in local market• Provided in-store product training sessions & demonstrations to educate store associates, management & customers• Leveraged understanding of customer demographics, preferences, needs, & buying habits to target prospects and increase sales

Billings, Montana, United States

Assisted in managing store operations, servicing wholesale contractors & retail “DIY” customers.✓ Partnered in all aspects of business, including customer service, marketing, merchandising, inventory, staffing & store safety✓ Engaged & empowered staff, including training, delegating assignments & evaluating performance.✓ Increased residential & commercial sales by 95%, gaining a gross margin increase of nearly 50% over a 12-month period.✓ Led internal Lead Generation & tracking program, partnering with outside reps to create & grow professional account sales✓ Consistently recognized on customer surveys for product knowledge & going above & beyond to provide exceptional service

Sammamish, Washington, United States

Greater Seattle Area

Billings, Montana, United States

-Produced layouts and estimates for customer quotes-Worked with team members and clients to expedite creative designs-Communicated clearly through visuals, diagrams, charts, emails, text and conversations-Created CAD renderings to implement for custom pieces with 2020 drawing software

Greater Seattle Area

-Adapted regularly to support design team in the development and specification of VIP aircraft interiors-Created AutoCAD drawings, Photoshop renderings, material spec sheets, sample boards, and library samples-Specified and inspected quality of materials for customer approval-Maintained drawings, material identification sheets, client boards, library samples and other records to optimize resource availability and accessibility across the company-Organized documents to communicate with teams and vendors to streamline specification; drawing attention to important details, to reduce delays in processes

Greater Seattle Area

Supported multiple team members with CAD drawings, Adobe files, and excel spreadsheets. Kept records of design redlines and organized various documents for access and clarity both for the design team and other departments.

Spokane, Washington Area

-Provided excellent customer service, answered phones and arranged displays during busy holiday seasons.-Approached work with a positive attitude and desire to improve each customer’s day, resulting in repeat customers, positive feedback and increased sales.

Master Of Business Administration - Mba, Marketing, 3.74 Gpa

Activities and Societies: Beta Gamma Sigma membership.In addition to core coursework, the ESU MBA program includes 9 hours of electives.

Bachelor'S Degree, Interior Design

To prepare interior design students to succeed, the courses in the Interior Design major encompass knowledge and skills in such areas.

Education record

High School, High School/Secondary Diplomas And Certificates