Russell Datts Email & Phone Number

Raleigh, North Carolina, United States

Raleigh, North Carolina, United States

Cary, North Carolina

Raleigh-Durham-Chapel Hill Area

Dayton, Ohio Area

Provide vision, insight, and direction to ensure the delivery of quality, accessible, cost-effective healthcare for 57,000 enrolled beneficiaries of the TRICARE (purchase care) program. Oversee beneficiary enrollment, health plan counseling, referrals management, patient travel program, as well as financial and administrative procedures. Responsible for reports, and a 12-employee workforce. Manage clinical operations and patient services for optimal utilizations and patient satisfaction… Show more Provide vision, insight, and direction to ensure the delivery of quality, accessible, cost-effective healthcare for 57,000 enrolled beneficiaries of the TRICARE (purchase care) program. Oversee beneficiary enrollment, health plan counseling, referrals management, patient travel program, as well as financial and administrative procedures. Responsible for reports, and a 12-employee workforce. Manage clinical operations and patient services for optimal utilizations and patient satisfaction. Eliminate performance gaps to avoid purchase care leakage, ultimately improving patient referral metrics. Coordinate data quality education and training for 100+ personnel to reduce patient registration errors. Directs the development, implementation, and ongoing management services that ensure continued growth. Show less

Provided leadership and support for 8 providers, 8 nurses and 30 medical technicians. Pioneered a robust training program that standardized administrative practices in multiple clinics. Consistently examined processes and procedures and identified and implemented areas of improvement. Engaged in staff development, provided general in-services, as well as individual instructions and orientation. Led/planned/evaluated daily administrative support to the Family Health Initiative, which serviced… Show more Provided leadership and support for 8 providers, 8 nurses and 30 medical technicians. Pioneered a robust training program that standardized administrative practices in multiple clinics. Consistently examined processes and procedures and identified and implemented areas of improvement. Engaged in staff development, provided general in-services, as well as individual instructions and orientation. Led/planned/evaluated daily administrative support to the Family Health Initiative, which serviced 9K enrolled beneficiaries. Helped identify and manage patient demands by utilizing historical workload data. Developed and maintained provider templates and schedules. Show less

Provided administrative support for 11 faculty providers, 24 residents, 8 nurses, 25 medical technicians and 8K patients. Made recommendations regarding policies and procedures, and ensured compliance with all regulatory requirements. Supervised 7 employees, managed daily activities, staff scheduling, release of information request, maintenance and disposition of medical records, and supply ordering and inventory levels. Over sought attainment of Privacy Act statement signatures for 2K… Show more Provided administrative support for 11 faculty providers, 24 residents, 8 nurses, 25 medical technicians and 8K patients. Made recommendations regarding policies and procedures, and ensured compliance with all regulatory requirements. Supervised 7 employees, managed daily activities, staff scheduling, release of information request, maintenance and disposition of medical records, and supply ordering and inventory levels. Over sought attainment of Privacy Act statement signatures for 2K medical records. Captured Third Party Collection data for billable services. Interim Office Manager for 6 weeks; managed operations for 68 personnel. Show less

Master Of Business Administration (M.B.A.), Health/Health Care Administration/Management

Bachelor Of Science (B.S.), Health/Health Care Administration/Management

Associate Of Science (A.S.), Health/Health Care Administration/Management