Head Of Food And Beverage
Current• Manage Front and Back of House activities at CTICC.• Supervise all aspects of Food and Beverage costs, including staffing, food and beverage expenses, for cost-effectiveness and productivity.• Maintain high standards and consistency in Food and Beverage service to meet customer expectations.• Drive revenue growth, optimize profit margins, and improve Food and Beverage operations.• Implement the Food and Beverage strategy in alignment with company directives.• Work closely with the Executive Chef to meet client food requirements and ensure seamless operations.• Supervise day-to-day Front and Back of House operations, including staff and events management.• Uphold high standards for Food and Beverage product, service, setups, and equipment.• Ensure compliance with departmental and company strategies and directives in various Food and Beverage operations.• Direct and oversee efficient bar service during events through the Beverage and Restaurant Manager.• Direct and manage efficient event service through the Banqueting and Back of House Manager.• Analyse variance reports from the Beverage Manager and report irregularities.• Manage operating equipment assets and perform accurate annual asset verifications, investigating discrepancies.• Ensure precise monthly, quarterly, and annual inventory counts, with prompt variance investigation.• Monitor staff compliance with Standard Operating Procedures within the Food and Beverage department.• Maintain high levels of customer satisfaction and address complaints promptly.• Evaluate direct reports, recommend training needs analysis, and ensure similar assessments for staff.• Plan and execute adequate and appropriate Food and Beverage services for all events.• Attend client meetings, gather input for reports, and participate in monthly MANCO meetings.• Prepare and control OPEX and CAPEX budgets, maximize profit, and ensure cost alignment with revenues.
