Russell Diamond Email & Phone Number

Venice, FL, US

North Port-Sarasota Area

Sarasota, Florida, United States

Ellenton, Florida, United States

East Providence, Rhode Island, United States

As a national leader across home health, hospice, and inpatient rehabilitation hospitals, Encompass Health has the philosophy of delivering a better way to care with a commitment to quality, compassionate care for patients, all while fostering a unique culture that is compassionate and collaborative. Representing Encompass in activities involving.

New England

• Managed all facets of operations by delivering sales leadership for New England region. Coordinated overall financial performance for region of high-volume and geographically diverse districts, including top-line sales.
• Condensed shrink by 50%, contributing 0.1%, by establishing weekly inventory count for region stores enabling quicker error identification and resolution.
• Augmented underperforming product returns metrics to create reduction in revenue from 11% at $16M to 7% at $9M.
• Piloted reduced costs and defects by establishing systems of exchange or returns approval from DMs focusing on setting customer expectations, score boarding, and suggesting discounts upfront to remove comfort trial as.
• Top trailblazer within organization for creating Facebook marketplace posts designed to outline sales from areas of store closures, which proved successful in gaining traction and produced online sales.
• Reduced salesperson expense from 22% to 15% by elevating part-time associate ratio for region with highest hourly rate in U.S.; established commission structure as performance incentive while retaining employee.

Orlando, FL | Maine | New Hampshire

• Orchestrated 14 stores in Orlando, FL and opened 5 new market stores in Maine. Performed district-level business objectives in realms of sales management, store operations, merchandising, and profitability. Funneled in.
• Opened company’s 1st 3 stores in Spokane, WA.
• Increased ticket average by 44% ($900 to $1.3K) without compromising unit growth.
• Outperformed company by regularly selling adjustable base between 13-15%, compared to company average of 8%.
• Facilitated development of online database for gathering competitor data regarding competitive analyses. o Helped positioned company to acquire multiple competitors.

Florida

Produced training workshop content for field leadership targeting regional objectives. Molded and created regional training strategy and long-term strategic plan supporting key initiatives. Helped with new hire sales training classes. Devised and tracked metrics to study training results.

Tampa/St. Petersburg, Florida Area

Tampa/St. Petersburg, Florida Area