Russell Dougherty, Chc Email & Phone Number

Works with Compliance Director to develop training content and ensure employees complete required Compliance training.Perform exclusion screening on employees and vendors as required by CMS, OIG and other regulatory agencies. Investigate potential matches and clears false positives.Administer Compliance 360, a platform for managing Policies and Procedures as well as Contracts. Approve and manage system access. Provide reporting support for all departments. Investigate and resolve all issues.

Works with Compliance Director to ensure employees, contractors and temps complete required Compliance training.Perform exclusion screening on employees and vendors. Investigate potential matches and clears false positives.Administer Compliance 360, a platform for managing Policies and Procedures as well as Contracts. Approve and manage system access. Provide reporting support for all departments. Investigate and resolve all issues.

Woburn, Massachusetts, United States

Works with Corporate Medicare Compliance Officer on processes and procedures related to Medicare compliance.Works directly with health plans/Managed Care Organizations, downstream entities, industry groups and staff to provide value to members and the organization.Administrator of Compliance 360 platform for Policies and Procedures and for Report Certification Workflow.

Woburn Ma

Works with Corporate Medicare Compliance Officer on processes and procedures related to Medicare compliance.Works directly with health plans/Managed Care Organizations, downstream entities, industry groups and staff to provide value to members and the organization.Worked with Chief Privacy Officer to investigate, monitor, track and report operational and privacy/HIPAA compliance, support compliance and awareness training, and promote a culture of compliance across the organization. Compliance lead on investigations, corrective action plans and remediation validation.Administrator of Compliance 360 platform for Policies and Procedures and for Report Certification Workflow.

Woburn, Ma

Works with Corporate Compliance Officer on processes and procedures to investigate, monitor, track and report operational and privacy/HIPAA compliance, support compliance and awareness training, and promote a culture of compliance across the organization. Compliance lead on investigations, corrective action plans and remediation validation. Works directly with health plans/Managed Care Organizations, downstream entities, industry groups and staff to provide value to members and the organization.

150 Royall St., Canton Ma 02021

Ensured organizational compliance with all relevant privacy regulations and corporate policy, prevent data leakage and improve physical and data security.• Improved employee compliance by designing and implementing automatic email encryption. Worked with Legal, HR and senior management to develop remediation process for repeat offenders. Incidents of sensitive information exposed in unencrypted emails reduced from 100 to 4 per week• Developed and implemented rule set for Websense Data Security Suite, monitored electronic communications and worked with management to reduce loss and misuse of corporate and customer data.• Leveraged electronic data discovery tools like Power GREP and Websense to complete several data searches in support of litigation and divestitures and ensure appropriate data handling.• Investigated and assessed potential Data Breaches. Recommended mitigation strategies to CISO, Legal and affected Business Units. Led effort to implement remediation by engaging appropriate teams.• Assessed and remediated risks for mergers and divestitures.• Improved security of sensitive data while simplifying customer workflow by working with Messaging Admins and business partners to implement TLS, SSL and secure FTP protocols.• Assisted in developing privacy policies based on emerging threats and regulations.• Identified potential and addressed exposures using SIEM (Security Information and Event Management) reports and endpoint logs.• Advised IT and business staff on incorporating Privacy best practices into products.• Privacy Subject Matter Expert fielding inquiries by internal and external users.• Familiar with Identity Management tools such as Active Directory and Hyena. Managed user IDs and passwords across multiple domains to ensure appropriate access to corporate resources.• Worked directly with customer to identified and removed malware and viruses. Educated staff on best practices for preventing malware infections.

11 Norfolk St., Mansfield Ma 02048

Managed projects and provided customer and operational support for Purchasing, Print, Mail, Records Storage, Forms Design and Inventory Management functions.• Initiated and completed company’s first review of hardcopy files. Destroyed 60,000 boxes of obsolete records, resulting in an annual saving of $120,000. Developed procedures to ensure capture of accurate searchable metadata of files for facilitate records retrieval and destructions.• Developed business requirements for electronic document delivery, reducing print, postage and operating costs by over $650,000.• Implemented paper shredding program to ensure secure destruction of sensitive information in compliance with privacy initiatives.• Led vendor implementation of PeopleSoft eProcurement software, reducing average purchasing cycle 3-5 days by automating requisition process. Provided training to Purchasing Agents and requesters in several locations.• Collaborated with programmers and production staff to streamline production workflows, reduce cost, improve efficiency and resolve problems.• Developed RFPs to outsource print and mail operations and assessed vendor responses.• Completed procedures and trained staff to streamline work, reduce cost and improve customer satisfaction. Defined customer and production requirements for job ticket database of production print and mail tasks. As a result of the high quality of the operation when the unit was outsourced production staff retention was 100%.• Identified potential risks to sensitive data; developed and presented targeted training to all department staff.• Recommended alternative production methods as appropriate to reduce customer expenses and improve customer satisfaction and retention.

647B Summer St., Boston, Ma 02210

Managed production staff (54 direct reports) in 24x7 production environment including Electronic Print, Traditional Print, Mail Insertion and Forms Services units. Developed budgets and recommend cost reductions. Ensured customer documents were designed, printed and mailed according to corporate guidelines in the most efficient and cost-effective manner within tight deadlines.

647B Summer St., Boston, Ma 02210

Supervised production staff in Electronic Print, Traditional Print, Mail Insertion and Forms Services units.

647B Summer St., Boston, Ma 02210

• Designed business and insurance policy forms for delivery across multiple platforms, including web, electronic and traditional print.• Streamlined design processes to improve quality and reduce delivery time and expense.