Russell Heasman

Russell Heasman Email and Phone Number

Salesforce Consultant and BA and PM @ Big Mantra
Worthing, GB
Russell Heasman's Location
Worthing, England, United Kingdom, United Kingdom
Russell Heasman's Contact Details

Russell Heasman personal email

n/a

Russell Heasman phone numbers

About Russell Heasman

Conscientious professional with 30+ years of practical experience across business & IT.Always keen to be a catalyst for collaborative team working and for mentoring and developing team members to share a passion for the effective use of technology to drive business process improvement and revenue growth - a versatile business focused technologist.Comfortable with working at all levels of an organisationSpecialties: Business/IT Strategy Development, Enterprise/Solutions Architecture, Programme Management, Project Management, Business Analysis, Online Recruitment, JobBoards, Loyalty Marketing, CRM, Salesforce, CPQ, self-service, e-commerce.

Russell Heasman's Current Company Details
Big Mantra

Big Mantra

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Salesforce Consultant and BA and PM
Worthing, GB
Website:
bigmantra.com
Employees:
8
Russell Heasman Work Experience Details
  • Big Mantra
    Salesforce Consultant And Ba And Pm
    Big Mantra
    Worthing, Gb
    View
  • Big Mantra
    Salesforce Consultant/Ba/Pm
    Big Mantra Mar 2021 - Present
    London, England, United Kingdom
    Big Mantra specialise in Salesforce CPQ consultancy & delivery.As Salesforce CPQ is constantly evolving, staying on top of all the latest features and functions can be challenging without an experienced Salesforce consultancy to help. Big Mantra's Managed Services are designed to make sure that a Company gets the most from their CRM investment, particularly as a business grows and they begin to require services beyond initial implementation. As one of the team of certified Salesforce consultants we become like an extension of your in house team, focused on helping you get the ROI you’re looking for from your Salesforce investment.
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  • Hcj Consultancy Services Ltd
    Managing Director
    Hcj Consultancy Services Ltd Jun 2018 - Present
    Worthing, West Sussex
  • Aveva
    Salesforce Consultant/Ba/Pm
    Aveva Sep 2018 - Dec 2020
    Cambridge, England, United Kingdom
    View
  • Economic Change Cic
    Programme Director
    Economic Change Cic Sep 2017 - May 2018
    London
    Economic Change CIC was a management consultancy specialising in working with socially driven organisations. Our client base included Corporate Foundations, CSR Departments, Housing Associations, Educational Establishments, Social Enterprise companies and Charities. We combined Salesforce CRM implementation with Business Analysis, Change Management, Performance and Impact Management expertise. My role was to help contribute to the growth of the company and to manage the delivery team & practices.
  • Jobsite
    Head Of Business Change
    Jobsite Oct 2013 - Aug 2017
    Havant
    After acquisition by Stepstone, Evenbase reverted to being Jobsite in 2014.Working for the CTO & CFO my role was heavily involved in leading key transformational initiatives across Business/IT operations, including:• Organisational re-structure & transition from a Project to a Product mindset/Agile approach including introduction of new working methodologies, training plans etc.• Managing the Continued Improvement Plan for Salesforce including implementation of Marketing Automation (Pardot & Exact Target) solutions• Re-engineering & implementation of new Invoice generation process/systems architecture;• Process/system re-design to support changes for the introduction of new Sales targets & commissions model;• Company wide rollout of a Personal Performance Management framework (work.com) • Foundation design work for merging multiple Salesforce instances to a single org strategy with a universal set of Sales Operational processes, practices & integrated tools
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  • Evenbase Recruitment Limited
    Head Business Architect
    Evenbase Recruitment Limited Oct 2012 - Oct 2013
    Havant
    Evenbase was established in 2012 to form a global digital recruitment group consisting of flagship job board brands such as Jobsite, Oilcareers and NHS Jobs - as well as the leading multi-poster and unified search provider Broadbean.com - and Jobrapido, one of the world’s largest job search aggregators.I play a pivotal role as part of the IT Strategy & Architecture team working with senior stakeholders to ensure collaboration and alignment of business & technology strategies across the group.This has included championing the adoption of Salesforce as a cloud based Sales & Service platform and being heavily involved in building the business case & subsequent implementation effort.The role requires daily interaction with senior stakeholders across the organisation; helping shape tomorrows technology solutions in alignment with strategic business plans.
  • Jobsite
    Analysis & Design Consultancy Manager
    Jobsite Jan 2011 - Oct 2012
    Havant
    Overall responsibility for the IT Business Relationship Managers, Business Systems Analyst & Design Teams consiting of 25 UK based and 8 offshore staff.The team is heavily involved in all aspects of product enhancements and new project deliveries across the portfolio of products & services that are offered by our core technology platforms, including the flagship jobsite.co.uk and jobs.nhs.uk job boards.
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  • Jobsite
    Senior Business Analyst/Project Manager
    Jobsite Sep 2006 - Jul 2011
    In my time at Jobsite, the company has grown from being one of the recruitment industry’s best kept secrets to a nationally recognised brand and a trusted provider of online recruitment solutions which includes a network of 100+ online Job Board sites.I have been involved in multiple projects that have helped support this growth, including the implementation of new niche sites as well as several other enhancements to core jobseeker and recruiter functionality across the Jobsite technology platform. In addition, I have also been responsible for the delivery of several back-office projects including the automation of the Sales contracting process and other Client self-service solutions. My role also includes providing mentoring and support to less experienced members of staff and performing a lead role in helping the Jobsite Group of companies define its long term Strategic Plan.
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  • Virgin Unite
    Programme Consultant
    Virgin Unite Sep 2004 - Mar 2006
    In Summer 2004 I was seconded to Virgin Management to work for Virgin Unite (www.virginunite.com) – the charitable arm of the Virgin group – to use my broad business and IT experience to play a pivotal role in the successful start up of a new venture which was to form a core component to Virgin Group’s overall CSR programmeI was responsible for the investigation, procurement and implementation of Virgin Unite’s on-line charitable giving programme, spanning across the global Virgin Group of companies and the Virgin customer base.This involved implementing the charity’s website and managing a hybrid of on-shore/offshore IT suppliers, and working with a Business Champion in each core Virgin company to ensure they had an understanding of the back office processes & required support materials in order to roll out the charitable programme internally within their company.I also project managed the on-line & back-end mechanics for the Your Finest Hour campaign (www.yourfinesthour.org) on behalf of the Global Business Coalition on HIV/AIDS including providing all campaign reporting.
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  • Virgin Atlantic
    Manager, It Business Planning
    Virgin Atlantic Oct 2001 - Sep 2005
    Post 9/11 my role was to provide leadership to the new IT Business Planning function: an internal consultancy set up to provide a strategic bridge between IT and the business ensuring that technology system implementations were prioritised and in alignment with both IT and the business manifesto.My team & I provided Business Analysis, Project Delivery and Service Account Management to all Virgin Atlantic business functions working at the Director and senior management level, helping them achieve their business goals.As well as playing an active role myself, I was also responsible for the direct line management and talent development of the team, who between us managed a multi-million pound portfolio of projects. Key initiatives delivered by my team and I included a call centre front end reservations system, self service check-in, and various other e-business improvement projects that either enhanced the customer service offering or enabled smarter working internally.The contracting and management of third party suppliers, including working with offshore partners, was a common everyday experience as was keeping abreast of emerging technologies and products.I was also heavily involved in setting departmental strategy & definition of the Project Management process and methodology, including the implementation of MS Project Server to manage the departments schedule & resources.
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  • Virgin Atlantic Airways
    Business Systems Analyst
    Virgin Atlantic Airways Jun 1998 - Oct 2001
    This role saw me specifying business needs & justification for the development or enhancement of new or old business systems, using structured analysis & design methodologies. e.g. SSADM, OOADAs well as investigating and capturing business requirements, I also worked closely with the architecture and development teams to model the logical & physical design of system solutions – using DFD’s, Process Maps, ERD’s, Use Cases, etc. – and also co-ordinated system and end user testing, as well as carrying out some training and small Project Management responsibilities.My analysis sometimes led to recommendations to change existing business processes, so the ability to be able to persuade and negotiate, sometimes with senior management, is something I had to demonstrate in this role frequently and have carried this forward in to subsequent roles.
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Russell Heasman Skills

Customer Relationship Management Strategy Management Business Analysis Project Delivery Business Process Improvement Business Process Consulting It Strategy Project Management E Commerce Program Management Change Management Business Requirements Cloud Computing Agile Methodologies Crm

Russell Heasman Education Details

  • Archbishop Tenisons
    Archbishop Tenisons

Frequently Asked Questions about Russell Heasman

What company does Russell Heasman work for?

Russell Heasman works for Big Mantra

What is Russell Heasman's role at the current company?

Russell Heasman's current role is Salesforce Consultant and BA and PM.

What is Russell Heasman's email address?

Russell Heasman's email address is ru****@****ase.com

What is Russell Heasman's direct phone number?

Russell Heasman's direct phone number is +44 23 9245*****

What schools did Russell Heasman attend?

Russell Heasman attended Archbishop Tenisons.

What skills is Russell Heasman known for?

Russell Heasman has skills like Customer Relationship Management, Strategy, Management, Business Analysis, Project Delivery, Business Process Improvement, Business Process, Consulting, It Strategy, Project Management, E Commerce, Program Management.

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