During my time here, I devised and developed a team to deliver tasks, and asses CBIL applications by utilising people management and organisational capabilities, resulted in submission to Credit Underwriters. One of my key tasks was to administer production of drawdowns of bounce back loan and facility letters scheme across team of 180 personnel located in UK and India. I also accelerated productivity of production by coaching and providing development opportunities to staff. Furthermore, I… Show more During my time here, I devised and developed a team to deliver tasks, and asses CBIL applications by utilising people management and organisational capabilities, resulted in submission to Credit Underwriters. One of my key tasks was to administer production of drawdowns of bounce back loan and facility letters scheme across team of 180 personnel located in UK and India. I also accelerated productivity of production by coaching and providing development opportunities to staff. Furthermore, I devised strong cross-cultural relationships within the team. Lastly, I oversaw production teams' activities regarding resource planning while ensuring compliance with quality standards and deadlines.• Evaluated cases of 1865 resulting in drawn across team of 14 in 3-month period and approve £72M of CBIL loans.• Sustained ongoing operations work on bounce back loan scheme by recruiting 220 contractors in August 2020.• Coached and executed offshore team of contractors, while completing 15K drawdowns and letters.• Enhanced efficiency by 98.2% and maintained maximum customer satisfaction rate effectively.• Reduced error rate from 85% to 7% in short time span of 6 weeks. Show less

As part of my job duties here, I supported in attaining a double digit growth of Invoice Finance, trade, and asset finance for continuous 3 years. Additionally, I supervised a team of relationship managers focusing on acquiring, retaining and expanding relationships with key customers. Other responsibilities of mine were analyzing risks and conducting meetings with customers regularly.• Guided 1497 customers, and 14 commercial relationship managers to manage income of £13M, direct total… Show more As part of my job duties here, I supported in attaining a double digit growth of Invoice Finance, trade, and asset finance for continuous 3 years. Additionally, I supervised a team of relationship managers focusing on acquiring, retaining and expanding relationships with key customers. Other responsibilities of mine were analyzing risks and conducting meetings with customers regularly.• Guided 1497 customers, and 14 commercial relationship managers to manage income of £13M, direct total assets of £77M, and liabilities of £333.8M efficiently.• Maximised customer satisfaction rate from 48% to 90% during the time span of 4 years. Show less

Responsible for Leading team of Commercial Relationship Managers within the East London Area.Responsible for over 1200 relationships, £100M of Assets and £360m of liabilities.

In this role, I collaborated with senior professionals within the group to recruit specialists. I also executed leadership skills to drive 2nd largest team within UK, while administering exceptional performance and client service across 15 branches. Further, I designed and implemented specialised premier wealth teams for Middle East, China, and Russia, resulted in significant growth across wealth and mortgage products. In addition to the above, I analysed risks and conducted meetings with… Show more In this role, I collaborated with senior professionals within the group to recruit specialists. I also executed leadership skills to drive 2nd largest team within UK, while administering exceptional performance and client service across 15 branches. Further, I designed and implemented specialised premier wealth teams for Middle East, China, and Russia, resulted in significant growth across wealth and mortgage products. In addition to the above, I analysed risks and conducted meetings with customers regularly.• Enhanced average mortgage case from £235K to £650K by launching specialised premier centres, as well as delivered largest personal mortgage worth £9M, resulted in total mortgage book grown by £275M over the 5 years.• Accelerated profitably by assisting and instructing team to identify customer requirements, and recommend appropriate and productive solutions.• Recognised as top performing professional regarding growth, mortgage, and wealth performance in 2012.• Invited to join convention in Geneva regarding performance and collaboration with Private Bank.• Produced £300K Wealth commission in excess, resulted in 2nd largest contributor in UK.• Increased growth of 38.5% during the time span of 5 years. Show less