Russell King Email and Phone Number
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Russell King personal email
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I am an accomplished technology leader, specializing technology, end user experience and thought leadership. My journey in the IT industry, spanning over 30 years, has equipped me with extensive knowledge and unique perspectives on leveraging technology to drive business growth and innovation. As a strategic thinker and a hands-on leader, I stay attuned to cutting-edge tech trends and retain my technical acumen, while also leading teams and operations with prowess. Over the years, my career trajectory has evolved from being a passionate solutions architect to an aspiring AI thought leader. The key to my success has been in the art of problem-solving. I have honed the ability to identify challenges, devise impactful solutions, and guide my team to implement these solutions effectively. This unique blend of technical and managerial expertise has allowed me to deliver consistent results in a variety of challenging situations. As a confident communicator, I feel at ease delivering presentations to diverse audiences. I can articulate complex concepts in a manner that is easy to understand, which has played a crucial role in building consensus and fostering innovation within my teams. I firmly believe in the power of partnerships - both internal and external - as a means to foster collaboration and drive technological innovation. My integrity, loyalty, and work ethic have allowed me to nurture these partnerships, create value for all stakeholders, and ultimately, contribute to the broader community. Moving forward, I am excited to embark on a journey as an AI thought leader. I am driven by the potential of AI to transform both business and personal lives, and am committed to realizing this potential by leading and inspiring teams, shaping strategic decisions, and delivering innovative solutions.
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Head Of Infrastructure Managed ServicesPhs Group -
Operations ManagerAnana Ltd Jan 2015 - Apr 2016Bristol, United Kingdom -
Global Desktop Technology & Innovations DirectorEstee Lauder Companies 2008 - Nov 2014Key Responsibilities:• Manage the desktop and user environment for the whole of Estee Lauder Companies, including retail stores (27,000 machines in total). I introduced a single unified desktop build that is used on every machine.• Responsible for compliance, roadmaps, budget and strategy lifecycles.• Responsible for the hardware, software and security standards.• Improve customer satisfaction through performance reviews of new and existing software and hardware; as well as focused user groups and regular brand feedback meetings.• Keeping the environment current through good use of technology, automation and innovation.• Coaching and training for each of my team, keeping them interested, motivated and on track with their yearly goals.• Work with our strategic partners to maintain a good relationship whilst keeping them on track with their responsibilities.• Staying connected and aligned with all the other technology tower leads. This enables us to all move in the same direction and deliver a cohesive strategy. -
Service Desk & Operations ManagerEstee Lauder Oct 2004 - Sep 2009Key Responsibilities:• Manage the desktop and user environment for the whole UK Affiliate• Fully manage a Service Desk of a team of 12 including shifts• Improve customer satisfaction• Modernise with good use of technology, automation and innovation• Manage a 24 hour operations team• Write new policies and procedures• Designed and enforced security policies to help create a stable desktop environment
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Helpdesk ManagerSystems Group International 2002 - 2004Key Responsibilities:• Management of staff and act as Mentor• Management of IT staff training program• Provide IT helpdesk support on a day-to-day basis• Act as internal consultant within the global group of companies• Act as part of the IT business strategy team to convert strategic direction to working actions• Prioritise and adapt projects and resources• Negotiate and maintain all IT and Communications Contracts• Security of all IT systems
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It ManagerSpirent Communications 1991 - 2002
Russell King Skills
Russell King Education Details
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Queen Elenor SchoolMaths, Physics, Computing
Frequently Asked Questions about Russell King
What company does Russell King work for?
Russell King works for Phs Group
What is Russell King's role at the current company?
Russell King's current role is Head of Infrastructure Managed Services at PHS Group.
What is Russell King's email address?
Russell King's email address is rk****@****r.co.uk
What is Russell King's direct phone number?
Russell King's direct phone number is +4416858*****
What schools did Russell King attend?
Russell King attended Queen Elenor School.
What skills is Russell King known for?
Russell King has skills like It Management, Itil, It Operations, It Service Management, Vendor Management, It Strategy, Enterprise Architecture, Management, Service Desk, Project Management, Disaster Recovery, Strategy.
Who are Russell King's colleagues?
Russell King's colleagues are Callum Hughes, Simon Garrod, Shelby Deegan, Anna Hall, Jabin Fatima, Caroline Parker, Phillip Defreitas.
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