AeroLeads people directory · profile
Russell Long Email & Phone Number
Chief Executive Officer
at
authentica solutions
1 work email found
@hoi-inc.com
6 phones found area 614, 404, 770, 214, and 415
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Chief Executive Officer
Location
Marietta, Georgia, United States
Who is Russell Long? Overview
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Quick answer
Russell Long is listed as Chief Executive Officer at authentica solutions, based in Marietta, Georgia, United States. AeroLeads shows a work email signal at hoi-inc.com, phone signal with area code 614, 404, 770, 214, 415, and a matched LinkedIn profile for Russell Long.
Russell Long previously worked as Co-Founder(Member Board Chair) at Authentica Solutions and Global Customer Success Team Lead at Microsoft. Russell Long holds Bs, History And Biology from Dallas Baptist University.
Company email context
Email format at authentica solutions
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{first_initial}{last}@hoi-inc.com
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Profile bio
About Russell Long
As an innovative and adaptive professional with seasoned years of far-ranging experience and broad background in the global Education and EdTech vertical, I have always believed that customer success is inextricably linked to an organization’s bottom line, partner and customer success, and net growth. I am a dynamic leader and strategist with a proven track record in employing a strong business vision with extensive management experience to impact effective product development and deployment and oversee global customer success teams.Moreover, I deliver optimal results through a client-centered approach that enables clients to get the tools and support they need to thrive. I craft initiatives that produce new consumers, enhance awareness and market share, as well as improve customer engagement and loyalty, armed with creative ingenuity and technical prowess.Notable competencies and highlights of my experience include the following:➝ Track record of serving K12, Higher Education, and the EdTech business landscape.➝ Building new teams and roles while coaching team members to inculcate a servant leadership mindset.➝ A customer advocate who leads change management with the current customer success team relevant to shifting to a strategic advisory program.➝ Instrumental in boosting customer satisfaction, loyalty, and retention by providing high-level support and solutions that are aligned to clients’ specific needs.I am indeed indisposed to exceed the vision of an organization. If you share the same vision and values, please feel free to connect with me here on LinkedIn or through my email at russell.long75@gmail.com.Expertise: Strategic Leadership, Product Development, Business Strategy, Customer Service Operations, Customer Satisfaction, Customer Retention, Professional Services, Customer Relationship Management (CRM), New Business Development, Agile Project Management, Change Management, Entrepreneurship, Executive Management, Solution Implementation, Partner Relationship Management, Technology Integration
Listed skills include Microscopy, Fluorescence Microscopy, Confocal Microscopy, Lifesciences, and 63 others.
Current workplace
Russell Long's current company
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15 roles · 29 years
Russell Long work experience
A career timeline built from the work history available for this profile.
Chief Executive Officer
CurrentThank you to the Authentica Solutions team! I am excited to join an extremely strong leadership, engineering, and solutions team at Authentica. And, I can’t say enough about the passion, dedication, and strength of our customers. Together, we have a truly remarkable story with a rich, impactful history in Education and the EdTech industry overall having.
Mar 2023 - Present
Co-Founder(Member Board Chair)
We have re-acquired Authentica Solutions, LLC and an amazing team working on Houston ISD's Medicaid solution, e-Shars. Excited to be a part of this amazing team.
May 2022 - Mar 2023
Global Customer Success Team Lead
(Authentica's DataSense acquired Microsoft - Jan 2019)Building and Delivering Global Customer Success Teams (team of 50+ strong) including the top tier Strategic CST serving the largest customers in the Education vertical. Accelerating growth this past year due to global need for customers ranging from a few thousand users to over 25 million users with.
Jan 2019 - Mar 2023
Chief Product/Data Officer (Datasense Acquired By Microsoft, Brightbytes Acquired By Google)
Driven by my passion to serve the K12 and Higher Ed communities, I sought to increase our reach toward solving student data privacy, interoperability gaps, right data at the right time, and empowering all learners (teachers and students) by removing barriers to return precious time. Combining the power of data management and solving the need for.
Jun 2017 - Jan 2019
Ceo/Founder (Acquired By Brightbytes, Datasense Acquired By Microsoft)
(Sold to BrightBytes)DataSense, leading IPaaS solution in Education.Phoenix, Special Education and Exceptional Learning PlatformMedicaid PlatformMicrosoft Azure Driven SolutionsFocused on building DataSense to solve the many challenges of data management and interoperability across K12 and Higher Ed. Cofounded Authentica with Gene Garcia in 2013 and we.
May 2013 - Jun 2017
Vice President, Portfolio Planning And Strategy: Exceed
Provide general management for the SpectrumK12 brand of products including full P&L and management oversight for EXCEED, Encore, and Clarity. Driving portfolio decisions for future brand development decisions contributing to overall growth and direction for GlobalScholar.
Jan 2013 - May 2013
Vp Professional Services
- $100 + mm K12 software company, services staff of 170+- Lead multiple teams to serve our K12 customers including Implementation, Project Management, Education Consultants, Technical Services, and Education Analyst- Drive segmented, disparate departments to function as a single, service focused teams to deliver complex and diverse software solutions..
Oct 2010 - May 2013
Coo (Acquired By Frontline)
Excent (Get) (Acquired By Frontline)
Jul 2009 - Sep 2010
Vp Professional Services (Acquired Trg-The Rascal Group)
Eschool Solutions
Mar 2007 - Jun 2009
Founder - Ceo (Sold To Eschool Solutions, Now Powerschool)
The Rascal Group, Inc.
Mar 2004 - Aug 2008
Director, Professional Services (Acquired By Scantron)
Spectrum K-12 School Solutions (Formerly 4Gl)
2005 - 2007
~2 yrs
Cio
Htku, Inc.
2003 - 2004
~1 yr
Edtech Professional Development
2000 - 2003
~3 yrs
Teacher/Coach To Director Curricular Technology
Highland Park Isd
1997 - 2000
~3 yrs
1 education record
Russell Long education
-
Dallas Baptist University
FAQ
Frequently asked questions about Russell Long
Quick answers generated from the profile data available on this page.
What company does Russell Long work for?
Russell Long works for authentica solutions.
What is Russell Long's role at authentica solutions?
Russell Long is listed as Chief Executive Officer at authentica solutions.
What is Russell Long's email address?
AeroLeads has found 1 work email signal at @hoi-inc.com for Russell Long at authentica solutions.
What is Russell Long's phone number?
AeroLeads has found 6 phone signal(s) with area code 614, 404, 770, 214, 415 for Russell Long at authentica solutions.
Where is Russell Long based?
Russell Long is based in Marietta, Georgia, United States while working with authentica solutions.
What companies has Russell Long worked for?
Russell Long has worked for Authentica Solutions, Microsoft, Brightbytes, Globalscholar (Formerly Scantron And Spectrum K12), and Excent (Get) (Acquired By Frontline).
How can I contact Russell Long?
You can use AeroLeads to view verified contact signals for Russell Long at authentica solutions, including work email, phone, and LinkedIn data when available.
What schools did Russell Long attend?
Russell Long holds Bs, History And Biology from Dallas Baptist University.
What skills is Russell Long known for?
Russell Long is listed with skills including Microscopy, Fluorescence Microscopy, Confocal Microscopy, Lifesciences, Cell Biology, Biotechnology, Molecular Biology, and Biochemistry.
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