Russell Piazza Email & Phone Number

Westlake Village, California, Us

Work with loan processors and underwriters to provide homeowners with a smooth, reliable refinance process, compliant with all banking regulations. Employ a variety of cloud-based financial/loan processing applications as well as digital marketing tools and an array of other productivity applications. Position requires extreme attention to detail, strong customer service skills, and the ability to come up with solutions on the fly.

Melville, New York, Us

Worked with underwriters to provide homeowners with equity access refinance programs in an outbound call environment.

Innovative Sales & Marketing strategies for clients in mortgage origination, residential remodeling and real estate. Services include lead generation, advanced sales training, recruiting and direct action sales programs. Our mission is to provide clients with a reliable stream of profitable revenue as the spearhead of their sales and marketing effort.Excellence at the fundamentals, everything matters. Attention to detail is the cornerstone of our business. Delivering on our mission statement for every client, is our primary objective.Primary Services / Areas of Expertise- Mortgage Origination- Residential Remodeling- Real Estate Investment - creating and implementing tactical sales plans- recruiting - spotting sales talent - innovative training programs- streamlining workflow- new product roll-out- talent retention and compensation strategies- sales meeting planning and hosting - including long term follow-up programs- sales force management- special market operations- direct sales operations- CRM application selection, installation and administrationCombine Dynamics runs on an Apple IT platform. Salesforce is our primary CRM application.

Boca Raton, Florida, Us

Hired as a factory rep in November of 2018, moved to Tampa Dec. Started running leads for new branch. Sold about $200K Jan - May. Promoted to Division President May 2019. Managed sales, branch administration and Operations. Hired and managed install teams. Worked with homeowners from start to finish on all projects. Managed inventory, ordered materials, handled permitting and HOA approvals. Managed financing pipeline. Calculated and Submitted weakly payroll. Secured dozens of 5 star reviews from customers.- created digital presentations in Keynote- database administrator (Lead Perfection)- extensive use of Windows based applications - continuously refined digital strategy to integrate efficiencies - Example of one of My Reviews -Michelle L. Tampa FLPositive: Punctuality, Quality, Responsiveness, ValueRussell walked us through the entire process from start to finish with replacing our doors and windows. He answered questions, and addressed our concerns prior to installation. Also, the installation crew was very clean. When we saw scratches on a window, they ordered a new one and replaced it within a few weeks. We were told the installation would take 3-4 days; however, they were done in 2 days with maybe an hour or two on day three. Impressive! We would definitely recommend Armorvue to our friends and neighbors.

Philadelphia, Pa, Us

Provided Metro Ethernet and VOIP solutions, to enterprise level businesses that required dedicated, secure, high-speed internet service, and reliable, crystal clear voice communications. Focused on increasing network performance, while reducing data communications costs for customers. - Worked with Salesforce.com extensively - Collaborated with network engineers and project managers to design data and VOIP solutions- Carried out intense prospecting activity to create and maintain a full pipeline of new business- Followed through on process to guide customers through installation and service turn-up

Managed a sales force of 25 - 30 home improvement project managers, created sales plans, conducted weekly sales meetings, worked with PMs in the field, reported to owner group, worked with homeowners directly in matters of design, financing and installation. Increased monthly sales from $400K to over $1M, within 90 days of taking over as VP.

Bellevue, Washington, Us

EagleView provides innovative technology solutions for the construction industry. As a commercial account manager, responsibilities were to increase the use of EagleView reports by working with roofing and general contractors, showing them how to use reports to improve the effectiveness of their sales effort, while streamlining the estimating process.Specialized in developing creative ways to use reports to drive sales, instead of only as measuring/estimating tools.Opened over 50 new accountsAssisted with new product development

Cincinnati, Ohio, Us

5/2010 to 2/2013 - Champion Window Mfg. of Annapolis - Sales Manager- managed telemarketing program that generated over $1M in new business- managed 2-6 sales reps- developed a variety of lead generation initiatives including direct mail and canvassing programs- spearheaded Champion’s roofing program in the Baltimore region- #2 in the nation for roofing sales- 2012 sales $1.4M.11/07 – 1/09 Champion Window Mfg. of Rochester N.Y. - Division PresidentStarted Champion of Rochester from scratch, including all phases of site selection, facility build-out and start-up operations. At the time, Champion was the 2nd largest residential remodeling company in the United States with over $300M in annual sales. The company operates 75 locations nationwide and specializes in windows, siding, doors and patio rooms. First year revenue reached just over $1.3M.- hired & managed office staff & installation crews recruited, trained and managed sales force- created and maintained a variety of reports including P&L, installed, un-installed and service logs.- created marketing plans, organized promotions and open house events, including ad buys in a variety of media.10/04 – 11/07 Champion Window Mfg. of Baltimore - Factory RepresentativeOne call close expert, ranked 3rd in the United States for home improvement sales in2007 with personal sales of $2.4M.Posted sales in 2005 0f $1.8M, 2006 $2.1M, 2007 $2.4M, while maintaining a 45+% close ratio, and one of the lowest cancelation rates in the company. Promoted to division president and opened Champion of Rochester NY, late 2007.

11/99 to 9/04 J&B Importers - Territory Sales Manager, MD/DC/Northern VA J&B is the largest supplier to the specialty bicycle business in the U.S.• grew territory sales from $300K to $1.5M in less than 1 year• expanded customer base from about 80 to 157 accounts• worked trade shows & open house events for J&B as well as dozens of sales and promotional events for dealers• created and executed territory coverage plan• trained incoming territory reps.• created inventory control system for dealers that resulted in a 25% overall increase in territory sales volume

Therm-O-Shield sold mostly SPF (sprayed polyurethane foam) roof systems to commercial property owners, but also did a lot of specialty work with tile, BUR, and rubber membrane systems. I learned to sell all categories, and landed 5 big projects ($100K+) with HOAs within the first 2 months on the job.While with this outfit I used ACT! to create a sales program that tracked re-coats (an essential part of an SPF system) and generated over $2M in business over the following 18 months.

Rosenbloom was the largest distributor of Ray-Ban sunglasses in the United States. The company supplied Ray-Ban, Serengeti and other premium sunglasses to Wal Mart, and hundreds of other retail stores around the country. I was recruited to sell a private-label sunglass line they were sourcing out of China, (Solar Specs) to the mass merchant class of trade. After about 6 months of diligent effort, I landed the account with Target Stores, followed a few months later by Montgomery Ward, as well as a few dozen small privately owned sunglass stores around the country. Later that year, I landed Disney gift shops and Belk Dept. Stores

Paragon focused on re-roof projects in greater Rochester. Handled in-home appointments set by a telemarketing team, as well as those generated by door-knocking efforts while inspecting job sites. Scheduled jobs, supervised installation teams, ordered materials and helped build relationships with key vendors. Spearheaded expansion into siding, windows and full roof system replacements.

Universal Play is a distributor of Little Tikes commercial playground systems, and a variety of park services equipment, in NY and PA. Responsibilities were to work with school districts, parks departments, property management firms, landscape architects and municipalities, to get our equipment specified in a variety of construction projects, ranging from new schools being built, to PTAs looking to put a playground in a neighborhood park. Responded to RFPs, cold called mayors, city councils and CEOs of property management firms. Landed account with NY State Dept. of Parks & Recreation.

Towners is one of the largest full service, specialty bicycle shops in the U.S. Sold new bikes, parts, accessories and service.Frequented the store as a teenager, went off to Texas for a few years and returned as a sales rep. for a manufacturer that was a primary supplier to the store (Derby Cycle). After I left Derby, worked at Towners off and on for several years, both full and part-time.

(see Morris Rosenbloom Company above)Originally hired by Rosenbloom through a temp agency, as a telemarketer. After about 6 months of smiling and dialing, hired full time. A year later, promoted to outside sales, covered New England territory. Sold premium sunglasses from Ray-Ban, Serengeti and Gargoyles, Casio and Timex wristwatches and assorted gold jewelry to a variety of small retailers. Created assortments and restocking plan-o-grams, conducted product demonstrations and merchandised retail sales space.Created proposals for dealers to secure co-op ad funding, assisted with subsequent ad buys and sale planning.Landed Accounts with:Target StoresMontgomery WardBelk Department StoresDisney Resort Gift ShopsMass Army Navy

Supplied retail bicycle shops in Upstate NY, Toronto Canada and TX• Primary responsibility - maximize territory sales • managed network of about 160 specialty bicycle shops• created territory coverage plans• organized sales and promotions• drove business by providing excellent customer service and dependable supply operations• conducted numerous new product clinics and training seminars for retail sales staff• submitted detailed monthly call reports that included market conditions and forecasting• assisted regional sales manager by working with new reps and filling in during transition periods in other territoriesTransfered to TX to revive a failing territory - increased sales from $300,000 to $1.3M in first seasonWhile with Derby Cycle, created systems and procedures that became the foundation for what would later become Combined Dynamics.

While managing the Wandering Wheel Bicycle Shop, recruited by Western States Imports (a supplier) started in the warehouse, and quickly moved into the office as an inside sales representative. After a few months in the Irving TX office, promoted and transferred to Dayton NJ. Managed several key accounts in the NJ/NY area as well as all accounts in New England, and the Mid-Atlantic states.

As GM of The Wandering Wheel, I was responsible for all store operations including sales, service, ordering and personnel. This shop was one in the World Cycle organization.About a year into running this operation, I was recruited by one of my suppliers and went into the wholesale side of the specialty bicycle industry, as a warehouse hand and later outside sales rep.

After arriving in Waco via bicycle from Rochester, NY. Worked at The Ordinary Bike Shop mostly assembly new bicycles, and working the sales floor. Organized Sunday rides and helped owner with various promotions.

Instead of sticking around for another winter in Rochester, I decided to visit family in Texas for a few months. Sitting around the shop one day after closing, we got to talking about long distance bicycle trips. Since I was the last person hired, I would be the first person laid-off for the winter. I don't recall who's idea it was, but it was determined that the only thing to do was ride my bike to Texas! (my father lived in Waco) I left about a week later ...I could have planned my little excursion better, but it turned out to be a great experience. It took me a little over a month, I met people, and saw a side of America it would have been difficult to see taking any other type of conveyance on my trip South.

Responsibilities included retail sales, light mechanic work and inventory control. Also assisted owner with merchandising, direct mail campaigns, sales and promotions.

Sold gourmet meat and poultry door-to-door, out of the back of a freezer truck as an indipendent contractor. Claim to fame was increasing sales by over 100% by calling on fire stations, Kiwanis and Rotary clubs, and working out a deal to supply fireman's carnivals with steaks and chicken, instead of going door to door in residential areas like everyone else in the company.

Albany, New York, Us

Delivered newspapers to residential subscribers.Responsible for getting papers on doorsteps by 6:00AM rain or shine, 7 days a week. Collected subscription dues, signed up new customers, kept accounts, paid materials bill each week.