Ensure stable IT infrastructure and architecture management for the following services: DHCP, DNS, AD,SSO, Certificates, Printer, Group Policies.VMware vCenter managementImplement and support virtual servers and desktops using VMware Virtual and Citrix Infrastructure• Create & maintain AD user accounts, permissions and passwords. Sync using LDAP and ADFS topopulate other systems such as G-Suite, SIS, Lenovo Unified Workspace, O365 and SAAS apps.• Check Backup system utilizing Veeam, EMC Data Domain & Druva. Perform disaster recoveryoperations.• Plan, coordinate, and implement network security and cyber security utilizing Sophos, Cisco Firepowerand Watchman and other network security measures in order to protect data, software, and hardware.• Regularly apply hardware, software, application and management tool upgrades/patches to assureperformance, stability and security.• Provide input and recommendations for the acquisition, deployment, adoption, usage, operations,maintenance and management for Network hardware and software tools.• Perform routine network startup and shutdown procedures, and maintain control records.• Utilize help ticketing system and provide end-user support for faculty, staff and students. Diagnosehardware and software problems. Identify help ticket patterns and provide systematic solutions.• Maintain inventory of system network, PC equipment and supplies.• Collaborates with technology team on policies, and procedures.• Responsible for acquiring, maintaining and expanding knowledge of relevant products.• Participates in weekly IT meetings.• Provides support for Makerspace software such as Adobe for 3D printing, laser cutters, CNC.• Perform other duties as assigned by Chief Information Officer.• Technical support for approximately 200 Windows 10 and 11 users, 800 Macintosh users• Configured a new Citrix Workspace system

Support of Sun x.86/64 Hardware, and Intel version of the Solaris x86 operating System.