Russell Tomkins Email and Phone Number
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Russell Tomkins is a Workplace Portfolio Director, Managed Services at Computacenter. He possess expertise in itil, microsoft exchange, it service management, infrastructure, windows server and 15 more skills. Colleagues describe him as "Russell has been and outstanding asset to an already strong global messaging and collaboration team which I have been leading for past several years. The desire and effort that Russell has implemented into his work has resulted in high quality results. Russell has particularly excelled in the unified messaging area, while also improving his overall Microsoft knowledge in the ever increasing collaboration portfolio area. The potential for Russell to be a top level technical leader in the messaging and collaboration field are limitless as he always continually improves both technically and as a person. I have had the privilege of observing Russell grow from almost novice to advanced knowledge worker in the Microsoft and messaging security areas in 12 months. Russell is a pleasure to work with both as a person and professional business colleague. I would have no hesitation in recommending Russell and look forward to working with him again." and "Russell is a dedicated and professional individual who has been easy to work with and understands the intricacies of the communications and collaboration environment."
Computacenter
View- Website:
- computacenter.com
- Employees:
- 10788
-
Workplace Portfolio Director, Managed ServicesComputacenter Jun 2023 - Present -
Head Of Workplace PortfolioComputacenter Jul 2021 - May 2023 -
Product OwnerComputacenter Sep 2019 - Jun 2021 -
Head Of Operational ArchitectureComputacenter Jun 2015 - Sep 2019-Leading a high performing team of senior architects-Drive the strategic direction of Computacenter’s Group Managed Service services catalogue and underpinning supported products list-Departmental P&L account accountability -Strategic Investment Portfolio Management including managing multiple investment budgets driving new technical and service capability-Supporting initiative for reducing the cost to serve with automation and analytics -
Messaging & Collaboration Operational ArchitectComputacenter Jan 2013 - Jun 2015Enterprise Mobility Service DevelopmentCloud Backup Service DevelopmentManaged Security Service DevelopmentCore Microsoft Services Service DevelopmentTechnical Governance on large scale managed service Transitions/TransformationsTechnical Pre-SalesTechnical Readiness -
Messaging & Collaboration Technology Lead ManagerComputacenter Jan 2011 - Dec 2012 -
Messaging & Collaboration Services & Solutions SpecialistComputacenter Jun 2009 - Jan 2011Exchange 2007 & Office Communications Server 2007 R2 Managed Service Project for Leading Law Firm CustomerOffice Communications Server 2007 R2 Managed Service Project for another Leading Law Firm Customer -
Global Messaging & Collaboration Technical ArchitectRexam Jan 2008 - Jun 2009KEY AREA'SProvide 3rd & 4th line high availability global exchange infrastructure development to FTSE 100 listed Rexam PLC at 20,000+ seats.Global Exchange Hygiene Implementation and SupportGlobal Unified Communications ArchitectureTrend Micro IMSA, IMSS and SMEX SupportVMware Infrastructure Design & SupportGlobal SAN Storage Deployment & SupportDesign & Implement the Latest Exchange Architecture for Rexam’s Initiative ProjectsTechnical Project ManagementCreation of Technical & Design Documentation -
Service Desk AnalystRexam Sep 2006 - Dec 2007Key Area’s:Providing 2nd line technical support to FTSE 100 listed Rexam PLC employees and clients.Incident managementPrioritising incidents based on business impact and urgency, full ownership of incidents and dealing directly with end customer and second line support staff to ensure resolutions inline with SLA’sEscalation managementResponsible for the passing of information on incidents. Requesting action to be taken on an incident assigned to support staff. If the support staff cannot deal with the incident, escalate it to senior staffChange managementResponsible for processing changes requests to the IT infrastructure or any aspect of IT services. Ensuring Change Request are reviewed and approved by the correct technician
Russell Tomkins Skills
Russell Tomkins Education Details
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Computer And Network Technology
Frequently Asked Questions about Russell Tomkins
What company does Russell Tomkins work for?
Russell Tomkins works for Computacenter
What is Russell Tomkins's role at the current company?
Russell Tomkins's current role is Workplace Portfolio Director, Managed Services.
What is Russell Tomkins's email address?
Russell Tomkins's email address is ru****@****ail.com
What is Russell Tomkins's direct phone number?
Russell Tomkins's direct phone number is +4417076*****
What schools did Russell Tomkins attend?
Russell Tomkins attended University Of Hertfordshire.
What skills is Russell Tomkins known for?
Russell Tomkins has skills like Itil, Microsoft Exchange, It Service Management, Infrastructure, Windows Server, Cloud Computing, Blackberry Enterprise Server, Incident Management, Pre Sales, Citrix, Outsourcing, Enterprise Software.
Who are Russell Tomkins's colleagues?
Russell Tomkins's colleagues are Matthew Teed, Gaël Pouilles, Patrycja Białowolska, Allan John Fletcher, Sergio Rivases, Bärbel Freiberger, Pritiranjan S..
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