Russell Wisner Email & Phone Number

North Liberty, Ia, Us

North Liberty, Ia, Us

Cedar Rapids, Iowa, United States

Support and guide business owners in adopting full ownership of IT, Information Security, Business Resilience and Data Governance risks and implement sound and comprehensive risk management strategies, policies, standards and practices in line with Aegon Group and Aegon Asset Management requirements. - Support the identification of opportunities, risk and constraints for the business to enhance its management of IT, Information Security, Business Resilience and Data Governance risk- Challenge the business in their risk profile assessment and mitigating actions- Understand the enterprise direction and support the creation of a strategic plan and roadmap- Assess the potential of emerging technology risk- Oversee business compliance and attestation of the IT Risk Management, Information Security, Business Continuity and Data Management policies

Cedar Rapids, Iowa

Iowa City, Iowa Area

Developed, Maintained and implemented a program of risk, business continuity and physical security to ensure organization meets all legal and regulatory requirements, duty of care for customers, employees, partners and other stakeholders.• Identified threats to the success of strategic objectives, developed mitigation plans through consultation with executive team, optimized outcomes, reduced threats, increased opportunities• Established and executed an incident management framework whereby incident response and communications were systematically managed, resulting in quicker response and resolution, streamlined and more thorough communications and improved incident and crisis outcomes• Supported insurance remarketing with business continuity data, saving over $2M on business interruption and cyber insurance• Developed a scalable Business Continuity Management System (BCMS) that embedded business resiliency in solutions, culture and capabilities of the business• Deployed BCMS through collaborative consultation with business leaders, tailoring systems to business needs, solution types and lifecycles, supply models, delivery models and mission-criticality and maintaining ISO 22301 Certification• Operated system of continuous improvement that ensured polices were adhered to and processes followed, using results of audits, reviews, metrics, and other sources of improvement needs to continuously drive improvements in outcomes• Established program of awareness, training and certification, ensuring incident and response teams and all employees understood their role in managing risk, business continuity and security• Evaluated physical security methodologies, procedures, suppliers, partners and systems, confirming the safety and security of personnel, information, assets and compliance with regulatory requirements• Devised individual employee development plans, identifying training and coaching needs, career planning and performance evaluations for assigned staff

Iowa City, Iowa Area

Supervised team of Business Continuity Analysts. Maintained Pearson’s ISO 22301 Certification. Developed, maintained, and deployed BCMS, including policies, procedures, templates, metrics and targets.

Conducted business impact analysis surveys; analyzed data to identify critical needs of the BCMS. Developed and maintained incident management plans and teams using FEMA’s Incident Command (ICS) model of incident management, business recovery, and disaster recovery plans and teams. Designed and conducted exercises and training for incident and recovery teams, including awareness training for all employees. Achieved and maintained BS 25999 Certification, then later transitioned to ISO 22301 Certification.

Managed all aspects of User Acceptance Testing (UAT) activities; planned and coordinated UAT phase of software implementation projects. Led team of users in testing upgrades to tools used on a daily basis; facilitated meetings and presented findings to cross-functional group, senior management, and project sponsor. Established and maintained business relationships with vendors; communicated needed changes for owned applications. Provided second level support to Operations for all applications. Performed complex testing of applications; troubleshot and tracked identified bugs to ensure timely resolution. Developed test cases, testing instructions, and data setup. Oversaw testing teams of up to 30 members. Key Contributions:Spearheaded end-to-end implementation of hardware / software installations and upgrades for the Conferencing business; efforts aided in achieving operational efficiencies while maintaining a competitive product suite within the marketplace.Developed standardized procedure for creating and maintaining up-to-date test plans for customer facing applications; process required team members to update each plan every time a new project affects any given tool, thereby ensuring tools were effectively tested.Consistently completed projects within established budget and time parameters; managed an average of 30 projects annually, frequently balancing multiple projects concurrently.Instrumental in improving productivity levels; delivered comprehensive training sessions to Trainers who instructed user groups regarding affected applications.