Experienced manager with proven administrative and leadership skills in General Management and Sales Management. Good communicator, able to work to deadlines, smart appearance and PR and presentation skills with strong intuition to the business world. Well traveled in Europe, U.S.A, Africa, Asia and eastern countries for business purposes.

Responsible for maintaining excellent quality of products and services offered in Piccadilly supermarkets, and ensuring compliance with European regulations. Continuously managed application of best practices throughout the entire company, providing satisfaction and added value for customers. Implemented the requirements of ISO 9001:2000 and 22 000:2005 practice in the activities of Piccadilly AD. Responsible for description, preparation, coordination and dissemination of written company standards, policies and principles of work. Delivered internal and external audits on the process approach. Provided support staff training - establishment of rules for work processes and introduction to HACCP and ISO standards. Administered and developed web systems for electronic communication (Integris - IntraNET).

Managed and organized all activities in the supermarket. Responsible for the results of the team and achieving sales targets. Direct control over the quality of services offered to customers. Examined, accepted and organized customer complaints. Organized and supervised execution of repairs, reconstruction and modernization on site. Conducted staff training in conjunction with team leaders of linear units. Controlled the operation of security systems, fire safety, and control of work hours. Ensured compliance with labour and technological discipline and safety rules at work. Took measures to eliminate admitted shortcomings and violations, and also preventive ones.

Maintains and develops the customer database in the region Varna. Actively sells and presents the products of the company to new clients. Supplies technical and informational support.