Russell Johnson Email and Phone Number
Innovative, strategic, and results-driven product leader with track record of empowering product managers and cross-functional teams, creating product vision & strategy, and delivering successful new products, leading to both business growth and enterprise-wide awards & recognition. Adept at crafting, communicating and executing product strategy, harmonizing business objectives with customer needs, fostering collaboration among stakeholders, and cultivating exceptional and high- performing product managers. Known for identifying unprecedented solutions to customer problems, enhancing user experience, and exceeding business outcomes. Expert in product discovery, product lifecycle, and coaching product managers, for both B2C and B2B customer- facing and enterprise products in the fintech and software industries.
Wex
View- Website:
- wexinc.com
- Employees:
- 1
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Lead Product Manager, Digital ChannelsWex Jan 2023 - PresentPortland, Maine, UsCustomer Service AI Strategy & ProductsCrafting and executing the product strategy, vision and roadmap for AI-powered capabilities like virtual assistants, chatbots and automation, to increase both cost-savings and NPS.Enterprise Channels and Customer AcquisitionLead the creation and integration of new capabilities, and the complete UX/UI redesign, of diverse products and channels for a fintech/payments firm, to achieving lift in revenue.β’ Motivated, directed, and accelerated cross-functional team of 16+ roles through the iterative UI redesign of the customer-facing +100-page company website, creating and executing product strategy and roadmap, resulting in lifts in revenue and impressions.
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Sr. Manager, Product ManagerCapital One Jan 2022 - Jan 2023Mclean, Va, UsCreated, communicated and delivered product vision, strategy, and roadmap for the transformation and/or creation of multiple customer-facing SaaS B2B and B2B2C financial products, resulting in increases in funnel conversions, applications, and developer productivity & autonomy. Many of these efforts contributed to $30B in revenue and an industry-leading 95 NPS, all while leading 2 junior product managers. -
Manager, Product ManagerCapital One Jul 2019 - Dec 2021Mclean, Va, UsConceived, defined, and headed transformative product initiatives with multi-year strategies, revolutionizing both customer-facing SaaS B2B platform and B2B2C product, leading to reshaping of company's differentiation, huge revenue growth, 4+ new reusable capabilities, and the start of my journey in becoming a people leader.
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Principal Product ManagerCapital One Feb 2018 - Jun 2019Mclean, Va, UsLed several small and mighty "startup" innovation pods from conception to launch, to discover and create inaugural B2B2C financial product, as well as a new B2B financing aggregating platform, redefining monetization strategies, inspiring creation of 2 new products, and achieving unprecedented customer growth.
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Principal | Sr. Project ManagerCapital One May 2016 - Feb 2018Mclean, Va, UsDelivered strong leadership and guidance to project teams on various D2C products, resulting in: increases of originations($50MM) and customer satisfaction(NPS), development of new line of business, securing of division-wide award among 10,000+, advancement to role of Principal Project Manager, and pivot into Product role.
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Sr. Project ManagerSlingshot Nov 2015 - Mar 2016Dallas, Tx, UsSurpassed sales and awareness targets by heading 30+ projects across 4 integrated marketing campaigns, encompassing test-driven development and mobile platforms. -
Senior Project Manager | Project ManagerThe Integer Group Jun 2013 - Nov 2015Denver, Colorado, UsBoosted business profitability by overseeing the execution of over 100 digital marketing initiatives across FedEx and AT&T digital accounts, encompassing web development, email marketing, social media, and interactive kiosks. Independently identified and pursued new functionalities and revenue streams by creating a compelling business case for the redesign of digital services. -
At&T Account Services InternThe Marketing Arm Aug 2012 - Dec 2012Dallas, Texas, Us
Russell Johnson Education Details
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The University Of Texas At ArlingtonAdvertising
Frequently Asked Questions about Russell Johnson
What company does Russell Johnson work for?
Russell Johnson works for Wex
What is Russell Johnson's role at the current company?
Russell Johnson's current role is Lead Product Manager @ WEX | Ex-Capital One | Revenue & Growth Enthusiast π | UX/UI | AI & ML π€ | Builder of Top-Performing Product Managers.
What schools did Russell Johnson attend?
Russell Johnson attended The University Of Texas At Arlington.
Who are Russell Johnson's colleagues?
Russell Johnson's colleagues are Melissa Southern, Marcio Uehara Kanashiro, Moutaz Shideed, Shawn Jacobs, Sharon Durkin, Caitlin Mccullough Cfe, Cafca, Brenda Mzamo.
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