Highly experienced, results-oriented, efficient Aftersales Manager who utilizes a variety of skills to team people. Possess an efficient, positive and flexible work style leading to only the best results. Proven leader with exceptional ability to handle multiple responsibilities at a time, proactively solve problems and achieve results using a combination of internal and external resources. Extensive experience working and communicating constructively with staff, customers and management. Recognized for the ability to work effectively in critical situations both independently and as part of a team while maintaining the highest level of stress tolerance, organization and professionalism. With extensive experience in after-sales service and warranty, customer relationship management and significant reduction of warranty incidents, I can make a major difference in achieving your business objectives in this position.