Assist with the preparation of import and export documents in compliance with customs and government regulationsResponsible for the day-to-day operations of the import /export activitiesReviews paperwork and documents to ensure shipping, handling, storage charges, and customs fees are billed correctlyMaintains a database that tracks ETAsProcesses logistics related claims

Outside sales and direct marketing to business clients (B2B) focusing on acquisition and retention for one of the largest telecom companies in the USProspect, contact potential customers and create sales materials of the solutions to present to drive company revenueConsistently hitting 50 door and meeting average 8 decision makers daily for presentationResolve customer inquiries and complaintsHitting required weekly KPI and was promoted to leadership after 6 weeks in the field

• Performed new client acquisition for diverse retail banking products which included Current & Savings account (CASA), Loans, Credit card and General Insurance• Handled business development across different customer segmentation (Personal to Premier preposition)• Identified wealth, protection, and home loan needs for referral to wealth and mortgage specialists • Consistently maintained quarterly positioning of HSBC ‘Shining Star’ (top 10% of overall cohort)and Rising Star (top 20% of overall cohort)• Assisted walk-in customers (face-to-face) which accounted 60% of my portfolio and have done40/day outbound calls as supplement to hit sales targets.• Performed account opening/on-boarding customers at least 70 accounts every month, KYC and AML as part of regulatory compliance

• Counseled clients on banking products and services (Credit Card, Personal Loan, Savings/Deposits and General Insurance) to meet their financial needs• Specifically handled business development for the bank’s Mid-tier preposition (Advance Preposition)• Exceeded quarterly sales target against the required KPI’s and awarded HSBC Shining Star for 3 consecutive quarter in 2017 in re cognition of my performance against my peers.• Proactively driven referrals to both Premier and wealth colleagues• Ensured all operational transactions are executed accurately, and/or with minimum error, in strict compliance with audit and statutory guidelines

Account acquisition for Personal Instalment LoanEnd-to-end sales process ( includes calling, data processing, cross selling other bank’s products, monitoring submitted applications and post sales call)Consistently achieved monthly and yearly targetDiligent in keeping customer’s records in compliance with bank standardsManage clients expectations by providing the best service, thus keeping their loyalty to the bank