Rustie Chapple Email & Phone Number

San Jose

• Accurate and timely billing of vendors and clients for all labor and non-labor items. • Invoice review for accuracy then submission through customer invoice portals including Taulia and Ariba. • Ensured 99% of client accounts were paid on time or within 1-15 days. • Collected or cleared inherited past due accounts in excess of $136,000 within 6 months.• Accounts payable duties included ensuring accuracy of vendor invoices per contracts and processing vendor payments.• Weekly and quarterly contract audits for verification of billable/non-billable items, rates, hours, and accuracy of data. • Reviewed financial reports weekly, or as needed, including non-billable overtime report, revenue and expense journal, and non-labor reports to capture billable assets and reconcile as needed.• Purchased, maintained, and tracked all fixed assets such as vehicles, uniforms, cell phones, and computer equipment.• Submit all referral, sign on, retention, and client approved bonuses.• Position included all Payroll Specialist responsibilities that are listed below.

San Jose, California, United States

• Managed weekly payroll posting of $1.3 million in revenue, over 36,000 labor hours, including all labor/non-labor expenses and ensured accuracy of contractual rates.• Researched wage claims, payroll discrepancies, and processed any subsequent corrections.• Calculated and submitted termination work and vacation hours for final check processing.• Weekly reporting of job post detail, non-labor, non-billable, validation/posting, and weekly hours reports.• Manually calculated, updated, and tracked all vacation and sick time.• Managed employee access to internal programs.• Conducted Labor Scheduling training and continuing education for all account managers and supervisors.

Onsite At Cisco

• Direct manager of 18 reports with operational support to a team of up to 40 employees. • Responsible for personnel hiring, onboarding, 90 day and annual reviews, terminations and employee files.• Initiated paperwork for all types of claims, such as workers’ compensation, FMLA, leave of absence, disability, etc.• Managed all daily operations while ensuring compliance to all Cisco’s policies and safety and security procedures.• Compiled and analyzed daily, weekly and monthly reports including, but not limited to, daily activity logs and summaries, billing, labor saves, metrics, attendance, travel and expense.• Executed all pay and attendance related ADP duties such as time adjustments, payroll and vacation approvals, etc.• Maintained new hire, training and daily work instruction documentation. • Ensured proper daily staffing and scheduling, including coordination of coverage at other Bay Area sites.• Created a positive atmosphere of professionalism and support while providing honest and timely verbal and written feedback to employees as needed. Addressed performance issues with directness and sensitivity. • Responded to all general client inquiries, escalations and feedback.

Onsite At Cisco

* Receive freight from carriers by scanning barcodes using a PDA and cross referencing correctPO #'s, counts, and notating damage.* Locate, pick and pull customers order when customer comes in for pick up.* Process packages by using Star Receiver to receive item and send to correct Cisco location.* Stage freight in correct zones for distribution.