Rustin Allison Email & Phone Number

Bristol, England, United Kingdom

Reed Screening offers you peace of mind. Outsource your employment vetting to us and our team of professionals will protect your business from reputational and financial risk.Reed Screening is one of the fastest growing businesses - both within Reed, and in the wider screening and compliance market. Reed Screening have grown nearly 40% since 2017, and are a top 5 UK vetting outsourcer.My aim at Reed Screening is to proactively develop long lasting and meaningful relationships with current and potential clients, increase engagement through social media platforms, and manage clients through our processes as quickly and efficiently as possible all the while maintaining Reed Screening as leaders in the market.Responsibilities include:-Researching the pre-employment vetting market-Maximising the conversion of opportunities by proactively targeting incoming and ongoing leads-Maintaining timely and accurate reporting and sales pipeline information to ensure preparedness for potential new business wins-Working with the Screening teams to ensure compliance with set standards and protocols-Working with the Operational team to ensure that business that is won is effectively transitioned into business as usual-Assist in managing the social networking platforms for Screening and Compliance

Bristol, England, United Kingdom

Creating social media marketing campaigns to advertise the festival on various social media channels. Engaging with the public and answering any festival queries on social media. Assisting in set up and running of online events such as Facebook Live and YouTube livestreams. Analysing social media engagement and providing weekly reports. Social media content creation. Writing professional business correspondence. Supporting and supervising event teams and volunteers in delivering a high quality of screenings and events. Creation and maintenance of archive library of films, documentaries, and interviews. Research of films and editing of clips to be shown during events at the festival.

Bristol, United Kingdom

Delivered exceptional customer experience by building relationships and helping personal and small business customers succeed financially. Conducted consultations with clients to obtain an extensive understanding of financial needs and recommend appropriate products. Introduced clients to other bankers and specialist advisers to help meet needs on broader financial services. Managed customer accounts, including opening, closing, and overseeing all large transactions. Built successful and profitable relationships with customers through proactive outreach and follow-up. Independently processed account applications, including credit cards, loans, and current accounts. Informed customers of self-service digital options to enhance loyalty and customer satisfaction. Proactively engaged customers in conversations and asked questions to learn about their financial needs. Used excellent up-selling skills to cross-sells bank services and products to customers. Cultivated and established close business relationships with prospective and existing clients. Exceeded customer expectations in delivery of product information with personal care and attention to detail. Efficient diary management.

Bristol, United Kingdom

Booked appointments for personal bankers and specialist roles. Kept abreast of rapidly evolving technology to provide knowledgeable customer support. Answered customers' questions and addressed problems and complaints in person and via phone. Collaborated effectively with banking staff, enabling smooth cross-department customer transactions. Counted and processed cash deposits with meticulous accuracy, minimising risk of discrepancies. Handled customer cheques appropriately, ensuring swift processing and deposit. Used outstanding communication and relationship-building skills to provide customers with first-class banking experiences. Updated customer account details accurately and efficiently, ensuring reliable records.

Rugby, United Kingdom

Performed thorough risk assessments and evaluations, identifying potential risks and comparing with set criteria such as costs and legal requirements. Built and maintained risk awareness amongst staff by providing ongoing support and training. Drove team performance through effective training, coaching and motivating of line employees. Oversaw training of new team members and mentored each to promote productivity, accuracy, and friendly service.Trained staff on operating procedures and company services. Prevented key account losses by researching discrepancies for corrective action. Elevated customer satisfaction ratings by expediently resolving issues. Completed research on complex problems and resolved issues efficiently. Developed new sales scripts and strategies to expand profit opportunities. Provided detailed monthly departmental reports and updates to senior management. Resolved customer questions, issues, and complaints. Filled out documentation and logs each day and created weekly reports detailing activities. Mentored team members and managed employee relationships. Managed department schedules to maximise coverage during peak hours. Increased employee productivity by establishing and monitoring customer care performance indicators, service level metrics, and goal achievement. Addressed negative customer feedback immediately. Delivered exceptional customer service to grow business, resolve issues, and maximise customer experience. Enhanced customer satisfaction ratings by resolving issues efficiently.

Rugby, United Kingdom

Rugby, United Kingdom

Atlanta, Georgia, Usa

Marietta, Georgia, Usa

Atlanta, Georgia, Usa

Knoxville, Tennessee, Usa

Eagle River, Alaska, Usa

Bachelor Of Arts (Ba), Film/Cinema/Video Studies, 3.94 Gpa (Summa Cum Laude)

Honours Diploma, University Preparatory

Marching band, orchestra, drama