Rustin Harris Email & Phone Number

Albuquerque, New Mexico, United States

Lubbock, Texas, United States

• Served as Project Manager for web development projects and full-stack engineer to ensure quality in backend, data control, and front-end capability.
• Gathered requirements during client consultations, developing software requirements documents, presenting requirements and explanation of bids and designs to clients.
• Collaborated with creative team for media asset creation and design work as well as third-party integration teams for integration capabilities utilizing REST APIs and proprietary communications methods.
• Developed actionable software planning using basic UML and logic diagrams, implemented functional logic using Object-Oriented software development in PHP, JavaScript, Ruby, and Liquid, and utilized HTML, CSS, and SCSS.
• Created software implementing complex mathematical algorithms for data analysis and to provide data modeling for abstract concepts to end-users.
• Served as relational database administrator for mySQL databases to ensure secure and organized data management.

Lubbock, Texas, United States

• Managed migration of business operations to adopt recurring revenue model and increased monthly recurring revenue and maintained growth of managed services above 10% while reducing IT personnel workloads and resolution.
• Oversaw the adoption of remote management software to provide better insights to IT staff and reduce the overall downtime of client operations through constant reporting to IT personnel while providing visibility and.
• Maintained client relationships through in-person consultations and developed functional requirements documents for client-specific functionality.
• Advised on the proper implementation of software and hardware to improve overall client business effectiveness.
• Assisted third-party software companies with integration, maintenance, and scheduled upgrades to client systems and software.

Lubbock, Texas, United States

• Assisted with the installation and configuration of software and hardware on Windows, Mac, and Linux operating systems.
• Offered support to personnel for the daily use of software and hardware.
• Replaced computer hardware and components including hard drives, graphics cards, and power supplies.
• Installed preconfigured network equipment and ensured proper functionality.
• Provided technical support to personnel in-person, on-the-phone, and remotely.

Lubbock, Texas, United States

• Assisted with the installation of software and hardware for personnel.
• Provided basic support for everyday technical problems with aid from technical support personnel.
• Maintained computer and parts inventories to ensure proper supply management.