Rusty Brown Email & Phone Number

Atlanta, Ga, Us

Atlanta, Ga, Us

Here, I spearhead and facilitate a team of five account management specialists and one demand planning analyst to ensure effective management of the largest automotive account (Ford). I determine customer needs through effective communication and recommend appropriate options to meet requirements. I also increase employee engagement, morale, and satisfaction by establishing succession-planning initiatives and a positive work environment. ➥ Enable staff members to communicate effectively as well as manage relations, inventory, and orders by providing training, guidance, and assistance. ➥ Monitor, coordinate, and control the delivery of 245+ KT of material with shipments of $1B annually. ➥ Formulated and implemented demand plan for Ford FX50 portion of the S&OP process, including multiple plans during COVID.➥ Rescheduled activities and established new processes to ensure seamless supply chain operations despite COVID.➥ Implemented a customer-centric approach to maintain the perfect scorecard, generating incremental volume in new programs as well as ensuring successful launch activities for P702(F-150), CX(Mach-E), and U725(Bronco).

Atlanta, Ga, Us

In this role, I facilitated the CFR team to ensure accurate data and information entry in PGE/PGS SAP. Establish a SA vs FCST analysis process with each AMS to better evaluate changes in lead time with a focus on ensuring customer satisfaction and retention. ➥ Successfully managed all activities associated with the transition of new employees on P558 and U55X, including internal and external customer visits. ➥ Delivered detailed analysis to ensure alignment with S&OP targets, while assisting management in making informed decisions.➥ Contributed to multiple inventory strategy projects, while maintaining high variation SKU’s and metrics.

Atlanta, Ga, Us

Here, I provided detailed analytics and insightful reports to ensure the successful and seamless launch of P558 ford super duty program. I liaised and interacted with customers to monitor and coordinate supply chain activities of rolled sheet aluminum for new automotive programs. ➥ Drove collaboration with customers, planning, tech services, external processers, stamping facilities, commercial, product management, and supply chain to ensure consistency.➥ Recognized for successfully managing 45 KT of material per year, including pull aheads, expedite, and ageing material.

Atlanta, Ga, Us

In this position, I managed supply chain activities of rolled sheet aluminum, including order entry and forecasting to ensure on-time delivery of material with minimal disturbances to customer production. I collaborated with internal teams to pilot new processes, including scheduling agreements, CUMM imbalances, order status reports, perfect invoice RIE, and training of new hires.➥ Cultivated and nurtured relationships with external and internal customers at multiple locations to maximize supply chain efficiencies and mitigate communication gaps.

- Order management of medical products for wholesalers and distributors while adhering to strict company policies, which are FDA and SOX compliant for a multi-billion dollar operation.- Communicate with customers, logistics, IT, finance, sales, marketing, and transportation which include periodic reports, analysis, and trouble-shooting.- Primary contact for reverse logistics issues including returns, damages, and recalls requiring coordination between logistics, finance, and 3rd party processing.- Proactive and reactive customer messaging for major package and part number change of products.- Daily use of EDI, JDE, Inovis, and Excel.

- Extensive communication with customers while multi-tasking projects in a fast pace environment.- Build rapport with community members through racing, public chat channels, and support tickets while adhering to company policies.- Resolve technical and account issues for a growing online community.- Promote new events and cars to online community.- Report ongoing technical issues to engineering team.- Test new tools and applications for engineers.

Mountain View, Ca, Us

- Team lead in a data production environment with aggressive deadlines.- Work with engineers to develop tools and applications. Triaging, filing, and troubleshooting of bugs and feature requests.- Increased efficiency project wide by 9% with process improvements.- Develop training program for internal operators and external photographers with updates to the changing product.- Formulate policies and improve current processes. Design work flow for Quality Control.- Key role in transition from internal pilot program to freelance external program.- Train Google employees to process Street View imagery for B&H Video, Mt. Everest, and the Amazon Rainforest. - Daily use of Salesforce.com, multiple internal systems, and Google Docs.

Mountain View, Ca, Us

- Analyze metrics and recommend operational flow improvements based on analyses.- Ran a quality control system to collect stats used to analyze progress, and accurately forecast future trends and predict deadlines. - Test new applications of the software tool for the engineers before rolling out to 1000+ operators.- Creation and Implementation of Quality Control work flow processes to drive efficiency.- Formulate policies and help manage product quality.- Develop, document, and implement training and updates.- Expatriate in India ramping new projects and processes for Google Maps. While abroad, I trained, mentored, and managed a support team during the aggressive launch of the biking directions enhancement.- Team member of launch for internally created North American dataset.- Lead presentations and manage projects delivered on aggressive deadlines.

Bachelor Of Business Administration (Bba), Marketing

Education record