Rusty Conway work email
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Rusty Conway personal email
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As an experienced and successful operations leader, I achieve results by establishing standardized operational processes, driving performance, and executing the business plan. Valued by clients and internal partners, I expertly guide large-scale projects and programs to exceed expectation. Exceptional relationship management skills and I work to remain agile across all levels of an organization through my exceptional relationship and project management skills. I motivate teams to excel while closely managing budget and P&L performance to ensure company success and revenue growth.I build success by resolving problems. Below is a quick summary of my accomplishments centerings around operational efficiency, revenue growth, employee development, cost savings: ▪︎ Decreased supply costs by 27% (1.9M to $1.4M) by transitioning from 3 vendors to 1, negotiated preferred pricing, and established a micro-site for approved ordering. ▪︎ Unseated a competitor and secured a lucrative account that increased annual revenue by 18%. ▪︎ Standardized the supply ordering process and increased profits with no impact on services; decreased supply costs from 17% of budget to 11%. ▪︎ Standardized professional services across the organization by implementing an employee training program, operations manual, and SOPs. ▪︎ Consistently achieved 15% profit and 10% revenue YoY portfolio growth targets. ▪︎ Recipient of The Dedication to Excellence award for exceptional regional performance and operational management.
Principle, Ltc
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Director Of Environmental ServicesPrinciple, Ltc Apr 2020 - Present
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District Manager/Executive Operations LiaisonUnited Maintenance Corporation Feb 2017 - May 2020Charlotte, Nc, UsI managed a diverse portfolio of >75 environmental services accounts valued at >$9M. I lead a team of 15 project managers responsible for ensuring client satisfaction at large-scale facilities, including Hearst Tower and The Bank of America Corporate Center in uptown Charlotte. My focus is on developing executive-level client relationships to strengthen account positioning and proactively address performance concerns. I travel to account sites to audit operations, ensuring quality standards, the scope of work, and SOPs are adhered to. As the Executive Operations Liaison, I meet with the CEO weekly to present performance data, resolution of field issues, and operational/financial target status updates. -
Director Of Environmental ServicesCrothall Healthcare 2012 - 2017Wayne, Pa, UsIn this role, I directed the 24x7 environmental services and call center teams to provide exceptional patient service and exceed contractual obligations. I coached a team of 3 direct report managers with oversight of >75 indirect reports; developed standard operating procedures around recruitment, employee engagement, training, staff scheduling, and payroll. My responsibilities also included managing the department’s budget and P&L. On a daily basis, I collaborated cross-functionally with the leadership team, nursing, food & beverage, physical therapy, and patient transport to identify and implement operational process improvements to increase patient score ratings. -
Regional Area ManagerHealthcare Services Group, Inc 2007 - 2012Bensalem, Pennsylvania, UsI optimized the region’s performance through management, coaching, and training of the District Manager (DM) team responsible for ensuring account satisfaction and delivering contracted services. I traveled with the DMs throughout the region, auditing healthcare facilities, and developing relationships with C-suite leaders to secure opportunities to expand professional services. Dedicated to organizational growth, I consistently identified and targeted new sales leads, cultivated a referral pipeline, and was a representative at national trade shows. -
Operations/Sales ManagerLincoln Mortgage Corporation 2003 - 2007As the Ops Manager, I led and managed the office operations for a client-centric financial lending organization. My responsibilities included P&L oversight, staffing, performance management, mortgage and loan product training, marketing, and contract negotiations. I also identified and implemented cost savings opportunities and strategies to increase profitability.
Rusty Conway Skills
Rusty Conway Education Details
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University Of North Carolina At CharlotteAnd Related Support Services
Frequently Asked Questions about Rusty Conway
What company does Rusty Conway work for?
Rusty Conway works for Principle, Ltc
What is Rusty Conway's role at the current company?
Rusty Conway's current role is Director of Environmental Services at Principle, LTC.
What is Rusty Conway's email address?
Rusty Conway's email address is co****@****ail.com
What schools did Rusty Conway attend?
Rusty Conway attended University Of North Carolina At Charlotte.
What skills is Rusty Conway known for?
Rusty Conway has skills like Leadership, Hiring, New Opportunities, Inventory Management, Team Building, Record Of Success, Inventory Control, People Development, Operations Management, Budget Management, Environmental Services, Business Negotiation.
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