➤ Driving business acquisition and expansion through strategic implementation of activities for all marketplace relationship managers and risk management with a credit portfolio of $686M and a deposit portfolio of $1.1B.➤ Increasing team loan production from 08/2019 to 08/2020 by 78% through directly leading strategic market planning with active calling efforts of over 5 calls per week with bankers across multiple markets.➤ Consolidating treasury partner activities and calling levels across 3 primary markets in the region through in-person meetings and phone outreach to increase team treasury revenue by over 42% over 12 months.➤ Closely coordinating with the portfolio management team on credit review and loan workout functions to ensure appropriate risk management and partnering with RM Leaders in commercial banking segments across the region.➤ Partnering across regional Middle Market Banking operations with 7 commercial bankers, managing credit risk, and co-leading Credit Management team efforts to achieve 16 consecutive months of no past-due or matured loans in the portfolio.➤ Collaborating with cross-functional teams comprised of experienced and accomplished relationship managers and industry specialists working together to bring the full range of Wells Fargo's services to Western NC customers.➤ Overseeing the delivery of a unified Commercial Banking experience to clients by coordinating Risk Managers in all commercial banking segments across the regional market to support a quality customer experience.

➤ Directed all Business Banking functions to lead business expansion, strategy development and implementation, portfolio growth, and risk management to reduce troubled assets from unacceptable to acceptable range within 18 months.➤ Led and managed 4 Business Banking Managers, a Business Banking Administrative Manager, and a Credit Analyst Manager to effectively oversee a credit portfolio of $712M and a deposit portfolio of $955M.➤ Increased loan fees from 82% with a fee and average fee of 7.5 bps as of December 2015 to 97% and average fee of 21 bps as of December 2019 through enhanced pricing discipline with leaders and regional bankers.➤ Improved Net Income 17.1% and PTPP 11.7% from 2016 to 2019 by tailoring solutions to client needs to quickly address credit structure, pricing, and partnership development to support portfolio expansion.➤ Developed staffing plan for bankers, analysts, and business associates, acquired key talent, trained, motivated, and developed team members, and coordinated with service teams to deliver exceptional customer service.➤ Enhanced credit and deposit portfolio revenues using loan complexity, deposit portfolios, and complex treasury services as well as market capacity information to increase overall profitability of local and regional teams.➤ Served as the East Coast Leader of Early Talent Analyst Program for College Juniors and Veteran Employment Transition Program to employ 11+ new bankers across Carolinas markets through talent acquisition strategies.➤ Increased banker diversity on team by 30%, provided weekly coaching opportunities to further develop team members and managers, and averaged 6 banker calls with prospects per week to grow credit/deposit and partner pipeline.➤ Achieved Top 7 ranking in United States for 2018 Merchant sales and led Carolinas Business Banking in all SBA closed loans and Treasury Management revenue, activity, and pipeline additions through 1/1 planning with weekly follow-ups.

➤ Led regional business banking activities for 12 markets throughout the Greater Western NC and Triad markets to increase team loan production by 49% from 2012 to 2014 through active calling with bankers to build relationships.➤ Directly supervised 3 Business Banking Managers and indirectly managed 6 others to manage a credit portfolio of $800M and a deposit portfolio of $600M including overseeing all aspects of P&L, balance sheet, and income statement.➤ Directed the origination of credit-related products, treasury management products, and investment banking/capital markets products while mitigating and maintaining ownership of associated risks.➤ Collaborated with market executives in developing annual business plans and directing the group in execution of these plans while actively participating in the completion of major transactions with new or established banking partners.➤ Enhanced credit acumen with team and partner solutions available to be accretive to sales production to achieve Top Region in Business Banking in 2014 and 2015 in terms of annual sales goal, loans, deposits, and treasury.➤ Achieved 2013/14 Business Banking Leadership National Recognition as Top 1% of Leaders in Community/Business Banking and attended the 6-month Senior Executive Business Acumen Training in San Francisco.➤ Participated as co-lead, with a team of nine, in all aspects to include team member credit acumen, staffing guidelines for multiple job functions, as well as the strategic development plan for credit practices for the East Coast Business Banking Investment Real Estate model.➤ Defined and implemented strategic plans to increase both C/I and IRE credit acumen of all bankers across East Coast markets.➤ Implemented a business expansion plan across all markets through enhanced Team Member Development with a strategic focus on team member's credit acumen, treasury product knowledge, and enhanced partner relationships.

Senior Vice President/Business Banking Manager of Western Region of Triad West – Wachovia Bank, a Wells Fargo Company, Asheville, NC – 04/2009 to 06/2010Senior Vice President/Chief Administrative Officer/Wholesale Banking Director of Western North Carolina – Wachovia Bank, NA – Asheville, NC – 04/2007 to 09/2008Senior Vice President/Regional President/Regional Manager – RBC Centura Bank, Eastern, NC – 10/2000 to 04/2007City Executive Team/Team Leader/Business Banker – Wachovia Bank, NA, Asheville, NC – 04/1994 to 10/2000