Rusty Johnson

Rusty Johnson Email and Phone Number

Sr. Director - Reverse Operations & Partner Mgmt. at T-Mobile @ T-Mobile
Rusty Johnson's Location
Dallas-Fort Worth Metroplex, United States, United States
Rusty Johnson's Contact Details

Rusty Johnson personal email

n/a
About Rusty Johnson

As a seasoned executive in supply chain and logistics, I bring a distinguished track record of driving operational excellence, spearheading cost-saving initiatives, optimizing supplier relationships, and post-merger acquisition integration . With extensive experience in strategic contract negotiations, lean inventory management, and the stewardship of multi-billion dollar budgets and assets, I excel in transforming complex supply chain operations into streamlined, efficient systems. My executive leadership is characterized by a visionary approach to integrating advanced technologies, such as robotics and AI, to drive innovation and strategic growth.I am adept at fostering high-performance teams, bridging competency gaps through targeted mentoring and succession planning, and navigating complex crisis situations with decisive action. My commitment to operational excellence is evident in my ability to implement robust process improvements, enhance productivity, and achieve significant cost reductions. I leverage data-driven insights and industry best practices to ensure optimal performance and continuous improvement across all facets of supply chain management.My ability to build and sustain long-term relationships with key stakeholders, coupled with superior communication skills, ensures alignment and collaboration across all levels of the organization. My core competencies include strategic communication, robust problem-solving, leadership and staff development, long-term planning and forecasting, just-in-time and lean inventory methodologies, mediation and conflict resolution, strategic sourcing and procurement, multi-million dollar budget management, project management, continuous process improvement, multi-facility management, supplier and third-party logistics management, strategic contract negotiations, AI integration to optimize supply chain processes, forward and reverse logistics, and asset management and disposition.My recent focus on robotics and AI has enabled me to harness these technologies to streamline operations, enhance strategic decision-making, and drive transformative growth. I am passionate about leveraging cutting-edge innovations to create agile, resilient supply chain processes that meet the demands of a dynamic business environment.I am eager to connect with fellow industry leaders and explore opportunities to drive innovation and excellence in supply chain, logistics, robotics, and AI.

Rusty Johnson's Current Company Details
T-Mobile

T-Mobile

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Sr. Director - Reverse Operations & Partner Mgmt. at T-Mobile
Rusty Johnson Work Experience Details
  • T-Mobile
    Sr. Director - Reverse Operations & Partner Mgmt.
    T-Mobile Aug 2020 - Present
    Bellevue, Wa, Us
  • T-Mobile
    Director Of Reverse Logistics And Repair
    T-Mobile Jan 2018 - Aug 2020
    Bellevue, Wa, Us
  • Ingram Micro Lifecycle Services
    Executive Director Of Operations
    Ingram Micro Lifecycle Services May 2017 - Jan 2018
    Irvine, California, Us
  • Ingram Micro Lifecycle Services
    Director Of Operations
    Ingram Micro Lifecycle Services Jan 2014 - May 2017
    Irvine, California, Us
    • Direct all aspects of the Reverse Logistic Consumer Services(RLCS) business including P&L, strategy, operations, account management, and business development for multiple facilities across the United States.• Proactively manage customer relationships ensuring a high level of customer satisfaction by delivering on SLA’s and opening the lines of communication.• Identified short-, mid- and long-term wins that transformed the culture and produced positive organizational results.• Developed high level goals and worked with cross functional teams on analysis of cost, operations, and forecast data to ensure stated goals and objectives were met.• Actively participate in company marketing and sales efforts to locate and on board new customers.• Successfully launched ISO 9001, 14001, and 18001 across multiple facilities.• Led and ensured effective and successful implementation of supplier and sourcing strategies for procurement and outsourcing strategies.• Actively promote and ensure a safe and clean work environment; showing year over year reductions in the overall incident rate.
  • Awcc
    Manager - Forward/Reverse Logistics
    Awcc Jul 2010 - Jan 2014
    Charged with guiding all operations for forward and reverse logistics department, including vendor relations, $15M annual operation budget, staffing, and contract administration. Design, introduce, and maintain supply chain and logistics policies and standards, and collaborate with product marketing staff to plan new launches and set-ups. Negotiate contracts and on-boarding with 3PL and repair suppliers, and serve as critical resource for working with small and medium-sized enterprise (SME) manufacturers. • Spearheaded creation of forward and reverse logistics department for start-up enterprise, hiring / training staff, selecting vendors, negotiating contracts, and designing interface and on-boarding operations. • Consistently maintained in stock levels, for 52 retail locations, by designing and implementing an automated inventory system resulting in a just in time (JIT) inventory position.• Orchestrated 38% reduction in overall part repair costs by aggressively procuring discounted and reconditioned parts, along with development of efficient reclaim process.• Generated 46% reduction in return / exchange costs and 20% reduction in stock-out percentages by creating bi-weekly exception and stock-out reporting.• creating departmental metrics to optimize stock levels.• Enhanced staff productivity and morale by identifying and minimizing competency gaps through development of online computer-based training curriculum and succession planning.• Championed annual EBITDA savings by actively designing and executing cost improvement plans.
  • Alltel Wireless
    Staff Manager
    Alltel Wireless May 2008 - Nov 2010
    Basking Ridge, Nj, Us
    Provided leadership in reducing device replacement costs, and guiding end-of-life product management and asset recovery / disposition. Served as primary escalation point-of-contact for supplier-related operations, and provided service-level agreement management, scorecard development, and conflict resolution. Facilitated supplier development initiatives to attain cost reductions, while improving quality. Minimized staff competency gaps through training and succession planning.• Achieved 15% improvement in product repair forecast by optimizing use of current systems and creating new reporting, eliminating stock-outs and improving customer satisfaction.• Produced operational efficiencies by increasing product remanufactured utilization by 33%, generating cost savings of $7M or 28%.• Reduced excess and obsolete (E&O) cost liability, while driving down costs to repair program by collaborating with suppliers in development of overstock reporting systems.• Enhanced achievement of customer requirements by directing material planning for inbound and outbound products, and streamlining materials planning processes with receiving and distribution.• Championed annual EBITDA savings by actively designing and executing cost improvement plans.
  • Alltel Wireless
    Supervisor - Regional Replenishment
    Alltel Wireless Aug 2003 - May 2008
    Basking Ridge, Nj, Us
    Orchestrated inventory replenishment operations for 800+ retail locations, leading inventory planners in maintaining lean inventory volumes across 22-state territory. Served as escalation point-of-contact for retail management regarding inventory-related issues. Monitored product lifecycles from launch to phase-out, introducing appropriate changes to inventory levels. Maximized staff performance by using online training and succession measures to reduce competency gaps. • Played critical role in company achieving $16M inventory reduction or 10% within 2-months, as well as $50+M in ongoing annual savings by leading a cross-functional team in development of lean inventory initiative. Decreased overall carrying cost by 18%, while eliminating redundant staff resources and producing alignment with marketing strategies through introduction of automation processes.• Drove savings through introduction of new programs and process improvements, aligning procurement and marketing strategies with operations.• Strengthened company’s sales forecasting capabilities through analysis and interpretation of sales run rates, ensuring use of appropriate sales algorithms.• Contributed significantly to development of just-in-time (JIT) inventory model by creating departmental metrics to optimize stock levels. • Recognized for outstanding performance by achieving $573M of incremental savings through on-time integration of Western Wireless properties, and “What was that Award” (WOW) for “operating beyond normal bounds and providing exceptional service.”
  • Alltel Wireless
    Field Analyst
    Alltel Wireless Aug 2002 - Aug 2003
    Basking Ridge, Nj, Us
  • Alltel Wireless
    Retail Manager
    Alltel Wireless Oct 1997 - Aug 2002
    Basking Ridge, Nj, Us

Rusty Johnson Skills

Cross Functional Team Leadership Management Telecommunications Sales Operations Strategy Inventory Management Customer Satisfaction Wireless Vendor Management Team Leadership Leadership Contract Negotiation Sales Management Sales Team Building Business Development Operations Management Mobile Devices Supply Chain Management Forecasting Business Analysis Forward And Reverse Logistics Lean Management Multi Unit Retail Management Wireless Technologies Demand Forecasting And Planning

Rusty Johnson Education Details

  • Belhaven University
    Belhaven University
    General

Frequently Asked Questions about Rusty Johnson

What company does Rusty Johnson work for?

Rusty Johnson works for T-Mobile

What is Rusty Johnson's role at the current company?

Rusty Johnson's current role is Sr. Director - Reverse Operations & Partner Mgmt. at T-Mobile.

What is Rusty Johnson's email address?

Rusty Johnson's email address is ru****@****cro.com

What schools did Rusty Johnson attend?

Rusty Johnson attended Belhaven University.

What skills is Rusty Johnson known for?

Rusty Johnson has skills like Cross Functional Team Leadership, Management, Telecommunications, Sales Operations, Strategy, Inventory Management, Customer Satisfaction, Wireless, Vendor Management, Team Leadership, Leadership, Contract Negotiation.

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