Director Of It Business Support Services
CurrentDirector of IT Business Support Services. Responsible for Reporting, Web Applications, Mobile Development, Custom interfaces, corporate web/mobile applications and websites, intranet.Accomplishments:• Successfully launched IOS and Android Cash America and FirstCash mobile applications.• Successfully launched IOS internal applications for shop category audits, and pawn integration.• Integration of mobile push notifications for mobile users with Urban Airship.• Deployment of operational field reporting using Roambi mobile platform.• Upgrade of primary operational reporting database from oracle 8i to 10g, with full regression testing of all existing applications and reports.• Development of eBay store integration with POS system with data orchestration between eBay, Paypal, and USPS shipping system.• Implemented staffing model for field locations based on weighted values for historical transactions with trending component for current trending.• Oversight of multi-team implementation for the design and implementation of a shop employee scheduling system with integration of staffing model.• Implemented multiple bonus calculation programs for operations and home office employees with full integration into ERP system.• Developed and implemented application to validate employee hours from multiple sources and create feed to payroll system.• Implemented a facility management system to store all information for all shops with point in time reporting capability.• Developed and implemented monthly accruals programs including loan receivables and payroll accrual for hourly and salary employees, with an interface for the General Ledger system.• Development and conversion of existing operational reporting for subsidiary in Mexico, including translation of reports to print in either English or Spanish.