Rusty Wise Email & Phone Number

Boiling Springs, Sc, Us

United States

* Product Owner for the Customer Web Portals and Mobile Applications. * Initiative Owner of multiple priority requests to align company technology with competitors to allow customers to apply online, close loans remotely, set up automatic payments and provide in-branch customer Wi-Fi access. Worked with all major departments of the company and multiple product teams to see these initiatives through to completion to over 700 branches across the country.* Successfully merged two struggling mobile app teams into a cohesive unit, resolving top customer and operational complaints within a year. Implemented Agile practices and processes that had proven successful with prior product teams.* Took over and successfully delivered numerous stagnant projects and features within 3 months of assuming responsibility..

Spartanburg, Sc

* Managed multiple programming teams responsible for developing, maintaining, and testing the Credit Reporting application, the main POS application used in 1000+ branches across the US and Mexico, and two major internal company applications* Collaborated with the Project Management Office and Quality Assurance department to ensure clear scheduling and seamless testing. * Managed and implemented the project to restore accurate customer credit reporting by creating processes for monthly data updates and submissions in compliance with CRRG standards which ensured successful data processing by the bureaus.* Upgraded the Live Check program to support multiple categories and new customer mailings. Developed data export/import methods for third-party analysis, enhancing the program's functionality and boosting company revenue.

Spartanburg, Sc

* Responsible for planning, developing, maintaining, testing, and deploying the main POS application used in 1000+ branches across the US and Mexico, as well as major internal applications. Became the Lead Programmer and SME for these systems.* Collaborated with the newly established Project Management Office and Quality Assurance department to ensure proper specifications on new functionality and change requests and ensured team-tested changes before further QA testing.* Developed a process to transfer Charged Off accounts from local branch databases to the internal Collection Department database for collection and return accounts to the source branch after processing.

Spartanburg, Sc

* Automated the Marketing Department's Live Check mailing program by integrating into the main POS application used in 1000+ branches across the US and Mexico and main internal application. This allowed a 400% increase in mailing output and resulted in a 7% quarterly increase in new loans from former customers.* Responsible for developing, maintaining, testing, and deploying the main POS application used in 1000+ branches across the US and Mexico, as well as major internal applications.* Converted embedded SQL code in PowerBuilder to stored procedures for more efficient code maintenance, reducing the necessity for full deployments of the main business application when front-end changes were unnecessary.* Rewrote stored procedures to comply with ASE standards during the transition to an Adaptive Server Enterprise production database.* Attended Powerbuilder and advanced SQL classes to improve my skill set.

Spartanburg, Sc

* Worked at Security Finance a couple of hours a day the last semester of my senior year at USC Upstate for college credit.* Helped test software releases and make small SQL changes.