Rusty Wright Email and Phone Number
Rusty Wright work email
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Rusty Wright personal email
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Currently, I am the manager of the enterprise ServiceNow platform. I oversee the day to day operations along with managing the strategic planning for our enterprise platform. I oversee all many disciplines (Asset Management, CMDB, Incident / Problem/ Change Management, Integrations, and more). It’s a very challenging role as I have to ensure I look out for our Corporate interests but also the interests of our 86 facilities. Each day offers a unique learning experience. I look forward to continuing to grow with my team, my business partners, and with ServiceNow. My prior experience as a Test Manager for a Fortune 500 company with experience in Project Management, Business to Business sales and account management. I have directed mutliple projects with numerous resources. I have experience creating project plans, scheduling and managing resources, and overseeing testing and defect resolution. I have customer relation experience and organize and direct client-facing meetings. With my professional sales background I have orchestrated multi-location and large scale sales agreements. I have experience with high level negotiations with Fortune 500 companies. Specialties: budgeting, project planning, resource forecasting, computer hardware, database administration, marketing, microsoft access, microsoft windows, microsoft windows nt, quality control, systems development, troubleshooting, unix, Microsoft Project, Microsoft Office suite.
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Manager ServicenowCommunity Health Systems Nov 2015 - PresentFranklin, Tn, Us
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Team LeadCommunity Health Systems Nov 2015 - PresentFranklin, Tn, Us
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Testing ManagerHewlett-Packard Jul 2013 - Nov 2015Houston, Texas, UsI have worked with and managed 36 on-site and remote testing resources. I have implemented daily progress and defect resolution meeting to ensure Change Orders are on track for monthly product implementation releases. I am part of a management team that has increased our monthly implementation success from 26% to 84% success rate. We have achieved our Level 2 performance metrics 3 quarters in a row with the last quarter achieving Level 3 in 3 of 11 metrics and level 2 in all others. I have developed multiple tools to track testing and defect resolution progress and to track Change Order progress thru the SDLC along with resource assignment tracking. -
Project ManagerHewlett-Packard Jun 2011 - Jul 2013Houston, Texas, UsI managed multiple projects ranging from 500 to 3500 resource hours along with many smaller change orders. I developed detailed projects plans to track status of each change order and ensure baseline dates were followed. I increased our change order implementation rate from 1 CO per quarter to 3 per month (9 CO per quarter), a 900% increase in productivity. While increasing implementation rate I was able to lower resource overtime. I oversaw many projects to for runtime improvement of claims thru MMIS. We achieved a 705% increase in productivity with the implementation upon project completion.
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Field ManagerConstruction Labor Contractors Apr 2010 - Jun 2011Round Rock, Texas, UsI performed as a field manager for a national company designed to lease out skilled labor to residential, commercial and industrial contractors throughout the Middle Tennessee, southern Kentucky, and northern Alabama. I worked with local, regional and national companies to negotiate construction contracts for labor and production. I negotiated multi-million dollar contracts. I was awarded multiple awards for fastest area growth and profitability. -
Sales ConsultantMid South Business Furniture Aug 2009 - Sep 2010Generate new accounts with customers in all local territories.Work with customers to most effectively manage their supply budget.Increased sales within new and existing accounts.Maintained consistent growth of sales dollars.Increased profit margins within all accounts.Increased Sales and Profitability of Sales ForceCreated training and marketing techniques and practices
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Account ManagerA-Z Office Resource, Inc 2007 - 2009Antioch, Tennessee, Us -
Outside SalesRam Corporation Inc Jun 2005 - Oct 2007Built lasting relationships with many entrepreneurs, current and former CEO's, and authors.Increased our marketshare within the die cast, injection mold, and steel mill industries through major capital equipment repairs, cutting down time for production, and doing cost saving plans for management.Generate new customers thru cold-calling and prospectingMaintained current customers while creating a new sales base of $750,000+ yearly. Created monthly, quarterly, and yearly sales plans.Performed weekly, monthly, and yearly sales goals.
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Store Support AnalystCracker Barrel Mar 1998 - Jun 2005Lebanon, Tn, UsWork in an environment that utilizes Unix, Windows 95, Windows NT, and other related platforms to help field employees and 520+ stores manage computer software and hardware related problems.Troubleshoot and fully resolve computer related issues to help maintain efficiency and guest satisfaction in the stores.Provide quality assurance testing and assistance to Store Systems Development on new software and hardware releases.Maintain front and back end Access databases for store support analysts that aid in call resolution and efficiency.
Rusty Wright Skills
Rusty Wright Education Details
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Tennessee Technological UniversityBusiness Management; Management Information Systems -
Tennessee Tech University - College Of BusinessBusiness Administration
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Lebanon High
Frequently Asked Questions about Rusty Wright
What company does Rusty Wright work for?
Rusty Wright works for Community Health Systems
What is Rusty Wright's role at the current company?
Rusty Wright's current role is Enterprise Service Management at Community Health Systems.
What is Rusty Wright's email address?
Rusty Wright's email address is rw****@****rel.com
What schools did Rusty Wright attend?
Rusty Wright attended Tennessee Technological University, Tennessee Tech University - College Of Business, Lebanon High.
What skills is Rusty Wright known for?
Rusty Wright has skills like Management, Account Management, Sales, Project Management, Training, Customer Service, Troubleshooting, Ms Project, Project Planning, Process Improvement, Budgets, Negotiation.
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