Rusty Cerven Email & Phone Number

Singapore

Singapore

- Bearing the overall responsibility for the profitability of the outlet. - Performing outlet-level support functions, such as customer service, scheduling, managing day-to-day operations, - Overseeing recruitment, training and motivation of staff, maintaining quality control, hygiene, and health and safety standards in the dining area. - Managing inventories and interacting with guests, service and bar team. - Supporting the team to maximise revenue generation and consistently enhancing the guest experience.- Leading and ensuring that service standards, food hygiene and safety standards are upheld by the team on each shift.- Providing on-the-job training for staff, and handling work-related problems and resolving them in a positive and professional way. - Performing administrative tasks such as managing payrolls and writing budgets.- Managing the local and international outreach with other piers in the industry and working closely with the PR team to maintain the maximal exposure of the outlet and its activities around the world.

Singapore

• Being responsible for the smooth running of all F&B outlets, including its profit generation• Leading, training and developing a team of bartenders and relevant staff supporting the beverage business function, to ensure the delivery of excellent standards of service in accordance to organizational procedures• Managing the crisis situation• Negotiating the prices of products and brand innovations with suppliers• Being responsible for maintaining a high quality of service, brand reputation and driving the customer experience. • Coaching the head bartenders and bar managers of each outlet and developing their leadership skills• Implementing performance improvement plans. • Responsible for increasing the performance of beverage revenue, sales and controlling the cost of operation across both hotels.

Singapore

• Consulting the pre-opening and project development• Educating the entire team on product knowledge, sales and technical skills. • Being involved creatively with menu and bar development/design and sharing this information with the team. • Managing the bars from an operational and leadership perspective. • Maintaining a high quality of service, brand reputation and driving the customer experience. • Organizing the staff meetings and solving operational challenges/issues relating to guests and staff. • Being accountable for meeting business priorities, understanding the commercial realities and operating in line with labour, COGS and expense targets and the associated budgets. • Implementing performance improvement plans.

London, United Kingdom

• Management of the bar from an operational and leadership perspective. • Responsible for maintaining a high quality of service, brand reputation and driving the customer experience. • Accountable for the work organisation and operating procedures required to supervise the people, stock, security, compliance and cash handling. • Responsible for stock take and stock ordering – managing all cost controllable. • Involvement in business development, enhancement and improvement to grow and drive the operation. • Accountable for meeting business priorities, understanding the commercial realities and operating in line with labour, COGS and expense targets and the associated budgets. • Pre-opening consultation and project development• Responsible for preparing drinks according to recipes and educating the entire team on product, sales and technical skills. • Involved creatively with menu and bar development/design and sharing this information with the team.

London, United Kingdom

• Build and deliver structured technique and service focused training programs. • Accountable for all associated operational training and organising master classes with brands and expanding the product ranges. • Roll out training initiatives to maintain 5 star standards of service in line with company policy. • Facilitate and participate in staff meetings and solve operational challenges/issues relating to customers and staff. • Implement performance improvement plans. • Developing team members and improving the knowledge of the entire service team including bartenders and barbacks. • Responsible for preparing drinks according to recipes and educating the entire team on product, sales and technical skills. • Involved creatively with menu and bar development/design and sharing this information with the team.

London, United Kingdom

preparing mixed drinks, serving food and beverages to a guest by company's standards

Bratislava, Slovakia

be creatively involved in menu building and bar developmenttrianing bar staff and maintain high quality of knowledgework organizationrensponsibility for ordering and reviewing of stock

Bratislava, Slovakia