I take myself as highly skilled, goal orientated and well traveled hospitality professional with great passion and interest for bar industry and hotel business. I am committed to provide the best bar service and customer experience, to enhance the quality of life of our guests and create valuable memories. I understand this job as a craft and in my opinion the key objective is not to meet the guests expectations, but to exceed them.. Working within the five star luxury environment gave me an amazing opportunity to tend the bars with the highest quality service and drinks preparation on professional level and thanks to my various management roles I have developed exceptional skills in planning, opening and running new bars as well as understanding the financial aspects and business operation.I achieved few international awards during bartending competitions on worldwide level such as:• World Champion of Bols Around The World Competition in Amsterdam, 2013• UK representative at Global Final of Bombay Saphire Competition in Morocco, 2012• Slovak representative at World Final of the 10th Global Finlandia Vodka Cup in Finland, 2008
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Beverage DirectorConrad Singapore Orchard Nov 2022 - May 2024Singapore -
Manhattan Bar ManagerRegent Singapore Dec 2020 - Jan 2023Singapore- Bearing the overall responsibility for the profitability of the outlet. - Performing outlet-level support functions, such as customer service, scheduling, managing day-to-day operations, - Overseeing recruitment, training and motivation of staff, maintaining quality control, hygiene, and health and safety standards in the dining area. - Managing inventories and interacting with guests, service and bar team. - Supporting the team to maximise revenue generation and consistently enhancing the guest experience.- Leading and ensuring that service standards, food hygiene and safety standards are upheld by the team on each shift.- Providing on-the-job training for staff, and handling work-related problems and resolving them in a positive and professional way. - Performing administrative tasks such as managing payrolls and writing budgets.- Managing the local and international outreach with other piers in the industry and working closely with the PR team to maintain the maximal exposure of the outlet and its activities around the world.
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Beverage ManagerFairmont Singapore & Swissôtel The Stamford Aug 2018 - Oct 2020Singapore• Being responsible for the smooth running of all F&B outlets, including its profit generation• Leading, training and developing a team of bartenders and relevant staff supporting the beverage business function, to ensure the delivery of excellent standards of service in accordance to organizational procedures• Managing the crisis situation• Negotiating the prices of products and brand innovations with suppliers• Being responsible for maintaining a high quality of service, brand reputation and driving the customer experience. • Coaching the head bartenders and bar managers of each outlet and developing their leadership skills• Implementing performance improvement plans. • Responsible for increasing the performance of beverage revenue, sales and controlling the cost of operation across both hotels. -
Beverage Director1880 Singapore Jan 2017 - Jul 2018Singapore• Consulting the pre-opening and project development• Educating the entire team on product knowledge, sales and technical skills. • Being involved creatively with menu and bar development/design and sharing this information with the team. • Managing the bars from an operational and leadership perspective. • Maintaining a high quality of service, brand reputation and driving the customer experience. • Organizing the staff meetings and solving operational challenges/issues relating to guests and staff. • Being accountable for meeting business priorities, understanding the commercial realities and operating in line with labour, COGS and expense targets and the associated budgets. • Implementing performance improvement plans. -
Bar ManagerThe Gibson Sep 2015 - Jul 2016London, United Kingdom• Management of the bar from an operational and leadership perspective. • Responsible for maintaining a high quality of service, brand reputation and driving the customer experience. • Accountable for the work organisation and operating procedures required to supervise the people, stock, security, compliance and cash handling. • Responsible for stock take and stock ordering – managing all cost controllable. • Involvement in business development, enhancement and improvement to grow and drive the operation. • Accountable for meeting business priorities, understanding the commercial realities and operating in line with labour, COGS and expense targets and the associated budgets. • Pre-opening consultation and project development• Responsible for preparing drinks according to recipes and educating the entire team on product, sales and technical skills. • Involved creatively with menu and bar development/design and sharing this information with the team.
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Senior Mixologist @ The Connaught BarThe Connaught Sep 2010 - Jan 2015London, United Kingdom• Build and deliver structured technique and service focused training programs. • Accountable for all associated operational training and organising master classes with brands and expanding the product ranges. • Roll out training initiatives to maintain 5 star standards of service in line with company policy. • Facilitate and participate in staff meetings and solve operational challenges/issues relating to customers and staff. • Implement performance improvement plans. • Developing team members and improving the knowledge of the entire service team including bartenders and barbacks. • Responsible for preparing drinks according to recipes and educating the entire team on product, sales and technical skills. • Involved creatively with menu and bar development/design and sharing this information with the team. -
Bartender @ Mark'S Bar At Hix SohoHix Restaurantslondon Apr 2010 - Sep 2010London, United Kingdompreparing mixed drinks, serving food and beverages to a guest by company's standards
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Bar Manager @ Paparazzi Cocktail BarRed Monkey Group Oct 2008 - Mar 2010Bratislava, Slovakiabe creatively involved in menu building and bar developmenttrianing bar staff and maintain high quality of knowledgework organizationrensponsibility for ordering and reviewing of stock
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Head Bartender @ PeoplesRed Monkey Group Aug 2005 - Sep 2008Bratislava, Slovakia
Frequently Asked Questions about Rusty Cerven
What is Rusty Cerven's role at the current company?
Rusty Cerven's current role is Hospitality & Beverage Expert.
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