Rusty Deason Email & Phone Number

Vienna, Va, Us

Pensacola, Fl, Us

Served as the IT Operations Manager at Baptist Health Care, where I have effectively managed a team of 31 professionals responsible for delivering IT services in alignment with the organization's business and digital strategies. My pivotal role in critical projects has been a driving force behind the organization's success. For example, I led the transformation of a 30-year-old enterprise telecommunications system, which required meticulous planning and coordination. Additionally, I oversaw the readiness efforts for the launch of a new emergency department, ensuring that all IT systems were operational and functioning seamlessly. Amidst the challenges posed by the COVID-19 pandemic, I facilitated telework capabilities for more than 2,000 team members, allowing the organization to continue its operations. To support the IT needs of three hospitals, a network center, and Global Connections to Employment, I have developed staffing models that have maximized efficiency. Led an enterprise-wide hardware upgrade and image deployment project, which involves over 4,000 devices. Furthermore, I oversaw the implementation of more than 4,000 net new pieces of IT equipment into an 820,000 sq. ft. facility (Hospital, MOD, BMU) ensuring that all systems are in place and functioning correctly.

Amsterdam, Noord-Holland, Nl

As a Pre-Sales Engineer for Philips Healthcare's Patient Monitoring Division, I provided strategic solutions architecture and IT consultation to help customers achieve their business goals. Working closely with the Connected Care Account Manager and various team members across multi-platforms, I designed secure network architectures based on Philips IT reference architecture, incorporating various new policies and processes into daily solution designs. My expertise in network architecture allowed me to design various network solutions to support patient monitoring. As a strong communicator, I was able to effectively communicate complex technical concepts in a clear and concise manner, and build strong relationships with customers and team members alike.

Pensacola, Fl, Us

As a project manager, I successfully led the implementation of several medium to high-level complex projects involving IT infrastructure. My responsibilities included coordinating and leading cross-functional teams from internal technical and clinical departments to outside vendors to perform project management processes. To ensure the success of each project, I developed comprehensive project plans utilizing Project Management Institute (PMI) methodology and tools. In addition, I worked closely with internal technical and clinical teams, as well as external sales teams, to plan and allocate resources effectively. My track record of successful project management includes leading the implementation of two networks within two new medical centers, as well as managing two wireless telemetry projects to ensure continuous coverage throughout two hospitals. I also oversaw the project of setting up training locations throughout Baptist Healthcare facilities to ensure that hundreds of employees received training on the newest Electronic Medical Record (EMR) system. Through my expertise in project management, I am committed to delivering successful projects that meet or exceed stakeholder expectations while ensuring that projects are completed on time, within budget, and with the highest level of quality.

As a seasoned Program Manager, I spearheaded a volunteer program of over 400 volunteers with diverse backgrounds, contributing an average of 92,000 volunteer hours per year (equivalent to 42 FTEs) to support the museum's mission and goals. With a sharp focus on program management, I successfully led 11 divisions to perform duties eight hours a day, 362 days a year, ensuring seamless operations. My strong attention to detail was evident in my initiative to reformat the database, resulting in 100% accountability of all volunteer staff. This exemplified my expertise in optimizing processes and systems. Additionally, my project management skills were highlighted as I transformed the distribution system, increasing its efficiency and ease of use by an impressive 50%. Collaborating closely with internal museum departments and Foundation components, I successfully coordinated the Blue Angels Autograph Sessions, enhancing the overall experience for both the fans and Blue Angels. This demonstrated my excellent coordination and communication abilities, further highlighting my strengths in program management.

As a Program Manager, I spearheaded the successful implementation of the Health Information Exchange (HIE) Electronic Patient Health Information (e-PHI) sharing capabilities for the companies' regional hospitals and healthcare services. I provided expert consultation and leadership in planning, coordinating, and marketing the HIE services to stakeholders. My strong outreach and communication skills enabled me to effectively train and educate new members about HIE services, ensuring that they understood the benefits of electronic patient health information sharing. Additionally, I led coordination efforts between Baptist Hospital, Sacred Heart, and Naval Hospital Pensacola, resulting in a seamless exchange of PHI across multiple EMRs. Through my efforts, patients were able to have their PHI travel with them within the local area, reducing costs and improving overall patient care. Overall, my leadership and coordination skills were crucial in the successful implementation of the company's HIE services, positively impacting the healthcare industry and patient outcomes.

As a consultant, I have played a crucial role in the success of Baptist Health Care's Cardiovascular and Oncology services. My work involved mapping out IT systems for hospitals and clinics across several counties, including Escambia, Escambia (AL), Baldwin, and Santa Rosa. I leveraged my knowledge of interoperability diagrams to increase efficiency, reduce errors, and improve service levels for patients and referring physicians. Working across multiple settings, I relied on my expertise in healthcare technology and financial management to help streamline provider processes. Specifically, I developed a roadmap that ensured the services met the requirements for Meaningful Use, and performed a SWOT analysis to identify areas where IT and financial management were not capturing patient care and cost. By providing solutions to improve these areas, I was able to help the client meet their IT infrastructure and staffing level requirements for the Cardiology department. Through my analytical skills, attention to detail, and ability to collaborate with stakeholders, I have demonstrated my strength as a consultant and my ability to provide valuable solutions that help clients achieve their goals.

Redmond, Washington, Us

As a service manager, I was responsible for providing a seamless live gaming experience for 30 million monthly active users. I defined and implemented workflow measurements to analyze customer feedback and identify areas for improvement. By collaborating with Project Managers, Programmers, Architects, and Third-Party Vendors, I conducted root cause analysis of live/in-production services to ensure minimal disruption to customers. Some of my accomplishments as a service manager include reducing downtime by 50% by performing successful root cause analysis of critical incidents. I also implemented a new customer feedback system that resulted in a 25% improvement in customer satisfaction ratings and a 40% reduction in customer complaints. By collaborating with cross-functional teams, I achieved a 30% decrease in service disruptions and ensured continuity of service to the customer. Overall, my experience as a service manager has given me the skills and knowledge to prioritize the customer experience, solve complex problems, and work effectively with teams across departments and external vendors.

As a former Naval Officer, I possess a unique skill set and expertise that are well-suited for executive leadership positions in various industries. Through my service in the Navy, I have developed the ability to manage complex systems and processes, communicate effectively with diverse stakeholders, and lead teams through challenging situations. These skills make me an ideal candidate for executive roles such as Chief Information Officer, Chief Operations Officer, or Chief Human Resource Officer.My experience as a Naval Officer has given me a strong understanding of the importance of information technology systems and their impact on an organization's success. I have experience overseeing and managing these systems, ensuring that they align with the organization's overall goals and strategies. I also have excellent project management skills, leading teams through complex operations and ensuring that they are completed on time and within budget.My experience as a Naval Officer has also provided me with a deep understanding of risk management, particularly in relation to information systems security. I have a strong grasp of risk management frameworks and can effectively identify, assess, and mitigate risks to an organization's information systems.In addition to my technical expertise, I have excellent communication skills and the ability to build strong relationships with diverse stakeholders. I understand the importance of creating a positive workplace culture and have experience managing human resources functions such as recruiting, training, and employee relations.Overall, my experience as a Naval Officer has equipped me with a unique set of skills and expertise that make me an ideal candidate for executive leadership positions. My ability to manage complex systems and processes, communicate effectively with diverse stakeholders, and lead teams through challenging situations make me a valuable asset to any organization.

Redmond, Washington, Us

As a Fellow at Microsoft, I had the opportunity to enhance my thought leadership capabilities, program management skills, and gain a deeper understanding of Microsoft Operations Framework (MOF)/ Strategic Enterprise Operations based on IT Infrastructure Library (ITIL) service management principles and methodologies. During my time at Microsoft, I led and participated in various technical projects, managed and defined functional specifications, and defined capabilities. In addition, I had the opportunity to work with various General Managers, Directors, and Program Managers to learn Microsoft's business practices, processes, and strategies. I was involved with zero-day incident management and the physical security architecture of Microsoft's network domain and data centers, gaining valuable experience in these areas. One of my notable accomplishments during my fellowship at Microsoft was my participation in the development of a Secure Segmentation architecture and policy. I contributed to the enhancement of Microsoft's Security Development Lifecycle and Information Assurance for internal and external users. I also had the opportunity to contribute to the end-of-year budget review for the Business Operations "Consumption-Based Allocation Model," providing another approach to the acquisition and allocation of IT equipment and how to disseminate costs amongst directorates, divisions, etc. Furthermore, I developed a Total Cost of Ownership analysis of Exchange 2003 and Exchange 2007, comparing the costs of both platforms to demonstrate the savings that can be achieved by moving to Exchange 2007. This resulted in the total cost of investment, including one-time purchases and recurring costs. Through these experiences, I gained valuable skills and knowledge that I believe would make me a valuable asset to any team or organization.

Master Of Science (Ms), Information Technology Management

Bachelor Of Science (Bs), Management Of Technical Operations