Channel Manager/Account Manager with 20+ years of experience in information technology and Security. Strong technical background, CISSP. Driving revenue through strong channel relationships.

Major projects: 2012 Democratic National ConventionPlanned and executed information security strategy for the 2012 DNC in Charlotte, NC

Completed network infrastructure upgrade, which included installation of 12 Bay Networks Accelar 1200 Layer 3 Switches, 38 Bay Networks ARN Routers, and 120 Bay Networks 450T Switches.Responsible for maintaining connectivity and troubleshooting problems to 65 remote WAN locations over circuits that included T-1, 56K, ISDN, and NMLL. Verified Y2K readiness of all Bay Networks, WellFleet, and Cisco equipment. Devised alternative remote connectivity solution for 32 Charlotte City Fire Stations using Time Warner cable service. Replaced legacy routers and 56K digital circuits with Road Runner cable modems. Established a virtual private network using Microsoft PPTP, providing high bandwidth connectivity to the City of Charlotte government center, thereby reducing the cost of monthly connectivity to each fire station by 75%.

Responsible for evaluating and designing connectivity solutions for approximately 5000 users on the LAN and 90 remote WAN locations over circuits that include T-1s, ISDN, NMLI, Metro Ethernet and City owned fiber.Responsible for the configuration and day to day operation of the City's Cisco Pix and Check Point Firewalls running on Linux, SPLAT and Nokia platforms.Identified and controlled network security violations and threats.Maintained support contracts and Patch distribution on Firewalls and Network equipment.Evaluated and configured Cisco ASA VPN solution for a replacement of the current PPTP VPN.Instrumental in upgrading approximately 300 Nortel switches to Cisco 4500 switches.Installed and configured Cisco 7206 Router to enhance connectivity to remote locations.Converted network from using RIP2 protocol to OSPF.Implemented VOIP for customer service and new 311 call center on the network.Configured and installed wireless network, consisting of 29 access points in the Government center using 802.1x, PEAP,WEPConverted Cisco IOS APs to Light weight protocol using WLC and WCSCoordinated with various vendors on new construction and relocation projects, including the construction of a new Police and Fire training academy, which consisted of 1200 data outlets using CAT 6E and Multimode Fiber. Worked closely with bandwidth providers such as BellSouth and Time Warner to evaluate and maintain our WAN circuits.Designed and implemented Frame Relay to 36 Fire Stations.

Supported customers by remotely managing and monitoring their networks.Installed and configured Cisco equipment, including the following: 7206 Router, 3548 Switches, Pix 515, and 520 Firewalls.Built and maintained Windows 2000 web servers.Installed and configured Webtrends software for reporting web site statistics to customers.Installed and configured MRTG monitoring software on T-1 circuits and Cisco 7200 Router to monitor utilization of bandwidth and processor.

Monitored WAN circuits for various companies, including Continental Airlines, First Union National Bank, and IBM.Configured and maintained Cisco routers for use with 56K Frame Relay circuits. Used communications technologies such as TCP/IP, UDP/IP, PPP, T-1 channel banks, IDNX nodes, 3270 controllers, frontend processors, Racal Milgo multiplexes, and ATT Paradyne CSU/DSU.