Rutendo Gutu Email and Phone Number

• Maintain focus on managing and reducing risk to victims and their families.• Work in partnership with partners, particularly Police, Court staff, Court Witness Service, Crown Prosecution Service and Domestic Abuse Support Services.• Attend MARAC and take the lead role in coordinating support to victims, ensuring risks have been highlighted to the appropriate agencies.• Manage caseload and prioritise cases according to risk levels.• Ensuring that court outcomes are communicated to victims.• Build working relationships with other support agencies, and negotiating roles in relation to victim on a case by case basis.

• Act as the first point of contact for all immigration queries and questions.• Manages the Sponsorship Management System (SMS) as a level 1 user.• Keep up to date with Immigration policies and communicate back to the organisation and clients.• Assign Certificates of Sponsorship (CoS) to church personnel.• Apply for additional Tier categories according to the needs of the organisation.• Track and monitor existing applications and update clients on progress.• Report migrant activity and changes of circumstances.• Notify UKVI of changes to the organisation.

Use of CJSM and Modus systems.Provide information, guidance, support and advocacy for women who are living with, or have lived with domestic violence via the telephone, and one to one support. Risk assess and work with the client to establish and maintain a support/safety plan.Supporting women through the Criminal and Civil justice system. Facilitate protective interventions with families, including supporting/accompanying women through the Civil and Criminal Court processes. Attending and participating at the Multi agency Risk Assessment Conference (MARAC) Sitting and participating at the Specialist Domestic Violence Court (SDVC) user meeting.Recording and monitoring statistical information.

Responsibilities included:• Explaining funding to clients and taking initial instructions.• Use of Proclaim database • Opening new case files and progressing it to the fee earners.• Retaining new clients and sending initial paperwork.• Processing MIB and infant file claims • Acquiring authority and disclosure of medical or engineer reports

Responsibilities included:• Liaison with detention centres and court to sort our appeal applications.• Writing follow up letters to the Home Office and demand letters to clients.• Acting as the first point of contact to clients on phone and at reception.• Assisting fee earners with preparing court case bundles.• Creating and closing case files.As an intern at Adonai & Beulah Solicitors I developed a high standard of literacy and effective written communication developed from writing client care letters and corresponding with other professionals.