Alina Radoi Email & Phone Number

Romania

Romania

- Oversee negotiations with stakeholders for reporting migration from AMS to Pega, ensuring clarity and alignment of project goals.- Collaborate closely with product owners and business managers to define, prioritize, and refine reporting metrics essential for the migration's success.- Create comprehensive user stories in Jira, detailing specific requirements and negotiating solutions with the design authority board to ensure adherence to project guidelines.- Secure necessary data transfer approvals from privacy officers and works councils, meticulously ensuring compliance with regulatory standards.- Manage thorough testing processes across QA, UAT, and production environments, addressing any issues through detailed tickets and ensuring smooth implementation.

Bucharest, Romania

- Articles in English, Spanish and Romanian on topics ranging from hobbies to medical, technological, business, cryptocurrency, investment areas.-Translation of medical certificates, contracts, legal documents, articles from and to English, Romanian, Spanish and any combination between the three.-E-mail and newsletter copywriting-Website translation and copywriting- Wordpress and Shopify experience-SEO optimization

Bucharest, Romania

-Daily productivity, inflow, backlog reports- weekly and monthly kpi monitoring and reporting-user creation and role addition-creation of qpa solutions: macros to improve the process and advanced formulas to save time-continuous improvement of the process by applying lean six sigma principles- continuous automation- use of power query in daily activities to shorten manual processing time-took part in the interviewing process for a second reporting analyst role

Bucharest, Romania

- Key user in the Accounts Receivable activity transition to Romania - managed to fully and successfully transition the process in two weeks - no proper training provided- most information was deducted- taken from training materials available-Cash application-SEPA Direct Debit, PayPal, Wirecard and Adyen collection-Reallocation of cash based on payment advices-Customer refunds in Cmpro-Preparation of audit files- Charge back journal creation- Customer aging/AR subledger report- Preclose analysis-Month-end close activities and analysis of differences on the ledger- Unapplied cash analysis-EIB report creation and upload in Workday-Creation and monitoring of Jira issues-Automation of the refunds process by using different functionalities of CMPro- Microsoft Dynamics AX - resolution of technical issues on the Accounts Receivable side

Bucharest, Romania

•Key user in the Invoice Processing and Queries transition: in charge of daily meetings , Mom , process mapping•Invoice Processing in Workday•Conducting the accuracy for processed invoices•Responding to vendor queries such as payment status, vendor statements, invoice discrepancies•Handling registry invoices•Managing the payments by creating both weekly settlement runs and on demand •RPA UAT testing •Verifying robot accuracy in Abby•Putting together the monthly accrual° Creation of personalized reports in Workday ° Improved the process with more than 14h/month with the use of the functionalities in Workday

Bucharest, Romania

Travel and Expense Concur Tool Specialist-Audit of expense reports in Concur for the GSA market-Level 1 Support for T&E Concur technical issues in a timely manner-Provide assistance with any T&E related queries such as: tool usage, System errors, policy-related queries-Delivery of trainings via Zoom to employees for a pharma client for Concur implementations -Automated the process - saving 22h/monthly by creating queries in Concur and the reporting side by creating macros for excel-Key user: in charge of reverse transition of the process

Bucharest, Romania

1.T&E Concur Tool Specialist For GSa2. Team Trainer for T&E3. Daily and Monthly reporting activities for the Contact Center TeamMonthly KPis- VOC, Monthly Status, Waiting Time, FPY, Query Cycle Time

Master'S Degree, Economic Diplomacy

Bachelor'S Degree, International Relations And Affairs

Education record