Ruth Alcober Email and Phone Number

As a subject matter expert at Afni, I provide customer service solutions for online advertising clients, using my oral and written communication, active listening, and analytical problem-solving skills. I work with a team of professionals to enhance customer experiences, understand customer desires, and customize solutions to build loyalty and satisfaction.I have successfully handled multiple complex and challenging cases, resolving customer issues and complaints, and increasing customer retention and satisfaction rates. I have also contributed to the development and improvement of customer service processes and standards, sharing my feedback and insights with the management and the team. I am motivated by the opportunity to learn new skills, grow professionally, and deliver value to the customers and the company.