Ruth-Ann B

Ruth-Ann B Email and Phone Number

Customer Service Loyalty Department at Rogers Communications @ Fido Mobile
Ruth-Ann B's Location
Montreal, Quebec, Canada, Canada
About Ruth-Ann B

With a demonstrated history of over 6 years in hospitality and customer relations, I have expertise in customer service, allowing me to develop my interpersonal and problem-solving skills, communication, organization, and patience. Graduating from Dawson College in Psychology and graduating with a Bachelors in Human Relations, and Organization Development at Concordia University with a minor in Political Science, I am interested in working with people and in HR with a goal to improve employee relationship management using my acquired knowledge and experience in interpersonal relations.

Ruth-Ann B's Current Company Details
Fido Mobile

Fido Mobile

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Customer Service Loyalty Department at Rogers Communications
Website:
fido.ca
Employees:
1075
Ruth-Ann B Work Experience Details
  • Fido Mobile
    Loyalty Department
    Fido Mobile Oct 2020 - Present
    Montreal, Quebec, Canada
    - Developed an understanding of what is needed to create a great client experience through active listening, positioning and knowledge of retention products- Created and applied retention strategies to keep clients with Fido- Demonstrated knowledge on the values of Fido's products which contributed to the retention of clients and the upsale of products.
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  • Rogers Communications
    Bilingual Customer Service Representative
    Rogers Communications Oct 2020 - Present
    Montreal, Quebec, Canada
    - Connecting with Canadians to resolve various issues while promoting latest products and services- Providing an excellent customer service with the use of exceptional communication and listening skills- Credit Operations Swing Project (1mo) - aiding clients in regard to credit and payment history and making payment arrangements
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  • Twitch
    Content Creator
    Twitch Feb 2022 - Present
    - Content Creator on Twitch - Achieved Twitch Affiliate in February 2022- Weekly live streaming of various video games and/or engaging with audience on various topics- Creating social media content on TikTok using Adobe Premiere Pro and DaVinci Resolve
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  • Restaurant Agrikol
    Waitress
    Restaurant Agrikol Jun 2020 - Sep 2020
    Montreal, Quebec, Canada
    - Started as a barback in assisting the bartender while efficiently multitasking serving clients at the bar- Promoted to waitress where my ability to up sale, think independently while working in teams facilitated the service and sales of the restaurant - Developed an interest in Haitian culture in which I scored the highest in our recurring examination on the knowledge of food and alcohol menu- Intermediate knowledge of Lightspeed
  • Restaurant Ichigo Ichie
    Hostess, Barmaid, Waitress
    Restaurant Ichigo Ichie May 2017 - Jun 2020
    Montreal, Quebec, Canada
    - Ability to work in a fast-paced and high volume restaurant - Ability to organize reservations and make necessary changes under stress- I have acquired good bartending skills and work fast under pressure- I am able to keep a positive attitude and remain charismatic towards my clients while giving exceptional service- I have a good knowledge of the program Cluster
  • Collège Regina Assumpta
    Cellist
    Collège Regina Assumpta Sep 2010 - Jun 2015
    Montreal, Quebec, Canada
    Symphonic Orchestra of College Regina Assumpta (2013-2015)String Orchestra of College Regina Assumpta (2010-2012)
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Ruth-Ann B Education Details

Frequently Asked Questions about Ruth-Ann B

What company does Ruth-Ann B work for?

Ruth-Ann B works for Fido Mobile

What is Ruth-Ann B's role at the current company?

Ruth-Ann B's current role is Customer Service Loyalty Department at Rogers Communications.

What schools did Ruth-Ann B attend?

Ruth-Ann B attended Concordia University, Concordia University, Dawson College, Collège Regina Assumpta.

Who are Ruth-Ann B's colleagues?

Ruth-Ann B's colleagues are Sanjana M, Ghet Liew, General Heir, Mohamed Benabdel, Olivier Lumbanziladio, Milan Johnson, Beizi (Jennifer) Jia.

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