Ruth Bowen Email and Phone Number
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Professional: A fast learning Project Manager who was recognized and hired for onboarding 300+ bank associates while on 6-month internship. Ruth continued to streamline, own and document onboarding process, Program, Project, and Vendor set up; and restructure governance routines as part of her PMO’s Program Governance and Execution team. She has held multi-functional roles managing code deployment for MyTechnology & myMobility; owning both the integrated UAT and end user Production Certification activities that promote new code into the banks network infrastructure. She currently leads the process automation design as part of the platform support for Merchant Services. In her 8 years at Bank of America, she has proven her process improvement, streamlining and multifunctioning skillset to be valuable strengths that bring her experience, and exposure to her team.Philanthropy: Ruth was first featured on Flagscape 1 year after being hired for her outstanding effort in Global Technology and Operations as a Year Up graduate in the Atlanta Market. Since that time, she has helped pioneer the banks Pathways program with print interviews, leadership panels and film media, that raise awareness about the banks equity-based commitments. Ruth serves on the board of directors for Pathways partner: Year Up - and dedicates herself to quarterly board meetings, where she helps to make governing decisions. Ruth has served on the governance, human capital, finance, and special investigation committees in her 5 years as a board member. Ruth's natural ability to utilize her writing skills and vocal platform continue to help support the banks programs for workforce development and inclusion in the workplace.Personal: Ruth strives to do work that she loves by adding her professional value to roles matching her personal interest. Ruth’s motivation to build a strong foundation for her 2 children alongside her spouse continues to be the driving factor in taking the leap for her next opportunity. Her interests include macroeconomics, sociology, and creative interior design.
Bank Of America
View- Website:
- bankofamerica.com
- Employees:
- 250057
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Vice President - Automation ManagerBank Of America Oct 2020 - Present•Responsible for the complete end-to-end design and implementation of the target commerce platform which will deliver customer focused payments processing capabilities. •Works cross functionality across internal teams to collect and document manual certification processes end to end, for enterprise tool Solutions Center compliance. •Uses manual certification data to create a digitally automated process to assist in onboarding new independent software vendors and GBAM… Show more •Responsible for the complete end-to-end design and implementation of the target commerce platform which will deliver customer focused payments processing capabilities. •Works cross functionality across internal teams to collect and document manual certification processes end to end, for enterprise tool Solutions Center compliance. •Uses manual certification data to create a digitally automated process to assist in onboarding new independent software vendors and GBAM clients.•Coordinates AxiaMed’s Integration onboarding process, and PaymentFusion’s gateway into BAU processes. Show less
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Assistant Vice President - Project ManagerBank Of America Jun 2016 - Oct 2020End To End Uat Testing And Deployment• Integrated Release Lead responsible for executing 1/4 of all User Acceptance Testing for the ITSM Program as part of execution. • Responsible for monitoring code migration, communicating with Code Developer, Release Engineer and Quality Assurance teams and User Acceptance Testers to deliver new and upgraded technology systems and tools without breaking current network infrastructure. • Led an on time and successful implementation of Projects 7.4 and 8.2, through unstable… Show more • Integrated Release Lead responsible for executing 1/4 of all User Acceptance Testing for the ITSM Program as part of execution. • Responsible for monitoring code migration, communicating with Code Developer, Release Engineer and Quality Assurance teams and User Acceptance Testers to deliver new and upgraded technology systems and tools without breaking current network infrastructure. • Led an on time and successful implementation of Projects 7.4 and 8.2, through unstable testing environments and delayed code migration, delivering satisfaction to the client. Show less
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Officer - Pmo AnalystBank Of America Jan 2015 - Jun 2016Itsm Transformation Pmo Business Support• Governance Lead for Network Telecom SIM, ITSM and Greenfield programs.• Led simplification efforts to implement and streamline change control and Go /No-Go governance processes for maximum satisfaction in customer-client centric role. • Successfully facilitated the change of 26 fast pace change request items for project releases during a 4 month time frame. • Provided enterprise SharePoint management for ITSM Execution and PMO teams.
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Officer - Project AnalystBank Of America Oct 2014 - Dec 2015Network Telecomunication Simplification• Documented onboarding guidelines and bank access procedures for Bank resource Managers and Vendors. • Provided Vendor onboarding and tracking support for 620 Contractors with a 93% on time completion and 96% satisfaction ratings. • Led “Simplify and Improve” program efforts to identify 75 distinct roles across the GNIS organization. • Compiled role specific tools, applications and access procurement data for 80+ and bank applications to create a total of 69 Quick… Show more • Documented onboarding guidelines and bank access procedures for Bank resource Managers and Vendors. • Provided Vendor onboarding and tracking support for 620 Contractors with a 93% on time completion and 96% satisfaction ratings. • Led “Simplify and Improve” program efforts to identify 75 distinct roles across the GNIS organization. • Compiled role specific tools, applications and access procurement data for 80+ and bank applications to create a total of 69 Quick Reference Guides for organizational use in role changing and onboarding. Show less
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Officer - Process Design AnalystBank Of America Jul 2013 - Oct 2014Itsm Transformation Pmo Business Support• Project analyst supporting Rewind PMO, assisting with timely monitoring, issues management and delivery of the transitions assistance plans across all of the towers. • Provided administrative support to 54 team members, Program Executive, and Program Manager.• Team lead for Associate Readiness Onboarding. Manages team of 2 associates to provide onboarding and logistical support to 700+ associates in the Global Network and Infrastructure Solutions Org.• Utalizes… Show more • Project analyst supporting Rewind PMO, assisting with timely monitoring, issues management and delivery of the transitions assistance plans across all of the towers. • Provided administrative support to 54 team members, Program Executive, and Program Manager.• Team lead for Associate Readiness Onboarding. Manages team of 2 associates to provide onboarding and logistical support to 700+ associates in the Global Network and Infrastructure Solutions Org.• Utalizes resources to identify, research, analyze and resolve complex escalated issues and mitigate project risk.• Edits, manages, and maintains SharePoint and Discovery sites for team Rewind. Show less
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Intern - Onboarding Coordinator, LeadBank Of America Jan 2013 - Jul 2013Global Network Infrastructure Solutions• Created and managed a centralized programmatic approach with process and tools to support the on-boarding of 284 new hires for Global Network & Infrastructure Solutions.• Provided troubleshooting, guidance and training to hiring managers, and new hires- with the effective use of corporate applications, including TechDirect and Ariba applications. • Managed SharePoint site used for tracking/monitoring Program, On-boarding and Team status.• Incorporated time management… Show more • Created and managed a centralized programmatic approach with process and tools to support the on-boarding of 284 new hires for Global Network & Infrastructure Solutions.• Provided troubleshooting, guidance and training to hiring managers, and new hires- with the effective use of corporate applications, including TechDirect and Ariba applications. • Managed SharePoint site used for tracking/monitoring Program, On-boarding and Team status.• Incorporated time management tools to improve onboarding task efficiency by 35%.• Managed 1/3 out of 20 weekly employee on-boards; surrounding new hire, manager communications, technology and workspace for day one associate readiness.• Provided training and and mentorship to employees in learning associate readiness on-boarding process and tools.• Coordinated global and national meetings for employees in person via and Bridgeline and WebEx applications.• Supervised a small team of associates including strategic decision making, created and implemented new processes, delegated responsibility and delivered weekly status reports. Show less
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Year Up AssociateYear Up Atl Sep 2012 - Jul 2013Greater Atlanta Area• Enrolled in a rigorous one-year information technology program that provides an opportunity to intern with a top corporation.• Successfully completed seven weeks of college coursework in technology (hardware and software), business communications and professional development.• Earned a six-month internship at Bank of America -
Team Lead-Commission Sales AssociateDillard'S Inc. Feb 2006 - Oct 2010Lithonia, Ga• Provided superior customer service, ranking in top 10% for store-wide sales.• Performed inventory analysis of merchandise and arranged meetings with vendors to discuss current supply.• Provided support to team members in 3 departments and coordinated team effort to exceed weekly and monthly sales quota by 7%.
Ruth Bowen Skills
Ruth Bowen Education Details
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Atlanta Metropolitan State College3.8 Gpa -
Business Administration And Management, General
Frequently Asked Questions about Ruth Bowen
What company does Ruth Bowen work for?
Ruth Bowen works for Bank Of America
What is Ruth Bowen's role at the current company?
Ruth Bowen's current role is Platform Automation Manager | POPM SAFe 5.
What is Ruth Bowen's email address?
Ruth Bowen's email address is ru****@****ofa.com
What schools did Ruth Bowen attend?
Ruth Bowen attended Atlanta Metropolitan State College, Clayton State University.
What are some of Ruth Bowen's interests?
Ruth Bowen has interest in Education, Environment, Poverty Alleviation, Science And Technology, Human Rights, Health.
What skills is Ruth Bowen known for?
Ruth Bowen has skills like Leadership, Project Management, Microsoft Office, Management, Training, Visio, Sharepoint, Microsoft Excel, Customer Service, Program Management, Access, Process Improvement.
Who are Ruth Bowen's colleagues?
Ruth Bowen's colleagues are Elsa Ingalls, Eyhab Jaffer, Thomas Mendoza, Ashish Mistry, Rajalakshmi Naik, Matthew Duggan, Mike Scofield.
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Ruth Rounds
Greater Minneapolis-St. Paul Area -
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