Ruth Ann Ham Email and Phone Number
Ruth Ann Ham work email
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Ruth Ann Ham personal email
I am seeking opportunities to utilize my skills, education, experience and insight to provide technical optics education and/or customer service training. I enjoy developing solid business relationships, uncovering customer expectations, and effectively communicating recommendations for improvements to meet these expectations.Specialties: Eyewear and Contact Lens Trainer, Troubleshooting, Conflict Resolution, Customer Service Excellence, Soft Skills Development.
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Technical CoordinatorThe Vision Care Institute, Llc Of Johnson & Johnson Vision Care Jan 2010 - PresentJacksonville, Florida AreaFacilitate Specialty Contact Lens Training Seminars. Assist with development of clinical and business related curriculum for Optometry students and practicing Optometrists. Guide tours of the contact lens manufacturing facility. Manage all technical staff participation and clinical functions during TVCI sessions. Manage and maintain TVCI equipment, inventory, and patients.
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FacultyThe Vision Care Institute, Llc Of Johnson & Johnson May 2006 - PresentSupport the program director of The Vision Care Insitutute, LLC in lectures delivering course material and technical information during a clinical and business related curriculum for optometry students. Assist in clinical exercises, direct tours of the contact lens manufacturing facility, and teach technical application skills with diagnostic equipment. -
OwnerRuth Ann Ham, Inc./Optical Consultant-Technical Trainer Dec 2005 - PresentCreate and develop course material in technical training and customer service excellence. Present on-site training programs in wholesale optical labs, private optometry and opticianry practices, and specialty group environments. Create and deliver web-based training programs. Provide optical business management consultation.
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Member, First Coast ChapterProfessional Opticians Of Florida Jun 1987 - PresentThe Professional Opticians of Florida have dedicated themselves to enhancing the competency of opticians, advancing the profession of opticianry, and working to protect the health and welfare of the public for the past 50 years.
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Professional Affairs Technical ConsultantThe Spectacle Lens Group Of Johnson & Johnson Vision Care, Inc. Jan 2002 - Oct 2005Represented organization and managed key account relationships, gathered and analyzed customer data resulting in improved product quality and reduced customer complaints. Designed, developed, and implemented technical training to customer service, the sales team, and external business partners. Responsible for conflict resolution and technical recommendations to Eye Care Professionals (ECP's). Developed quality tolerance expected by the ECP's of a premium product, consulted in product development and initiated task forces to reduce issues.
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Optical Department Manager, Licensed Dispensing OpticianKevin M. Mcauliffe, M.D. 1991 - 2002Developed lucrative optical business for ophthalmology practice. As the frame buyer, purchased and manintained inventory and structured price lists. Performed spectacle fittings, ordered, adjusted, and dispensed all eyewear. Maintained detailed profit, expense, inventory, prescription and patient service records. Analyzed lifestyles and made professional recommendations to patients matching their eyewear to their personal needs. Increased business by an average of 10% each year
Ruth Ann Ham Skills
Frequently Asked Questions about Ruth Ann Ham
What company does Ruth Ann Ham work for?
Ruth Ann Ham works for The Vision Care Institute, Llc Of Johnson & Johnson
What is Ruth Ann Ham's role at the current company?
Ruth Ann Ham's current role is Technical Coordinator at The Vision Care Institute, LLC of Johnson & Johnson Vision Care.
What is Ruth Ann Ham's email address?
Ruth Ann Ham's email address is ru****@****ast.net
What skills is Ruth Ann Ham known for?
Ruth Ann Ham has skills like Training, Ophthalmology, Management, Public Speaking, Process Improvement, Contact Lenses, Medical Devices, Team Building, Sales, Healthcare, Customer Service, Employee Training.
Who are Ruth Ann Ham's colleagues?
Ruth Ann Ham's colleagues are Yoshito Nakajima, Matt Holiday, Debbie Richardson, Anurag G. Kalyani, 陈宇平, Claude Ramalho, Happymad Sadlab.
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