With over 14 years of work experience in financial services industries, I have used my skills in customer relationship management (CRM) and risk operations to ensure compliance with regulations and customer satisfaction. As a former financial representative at Community Choice Credit Union and Michigan First Credit Union, I have a strong background in credit analytics, cash flow, lending, and account management. I am passionate about the lending industry and its potential to improve the lives of people and communities. I am motivated to provide premium and personalized experiences and products to customers. I bring diverse perspectives and experiences to the team, and I value collaboration, learning, and growth.