Current Assignment- work onsite as a Sr Business analyst for Change Healthcare supporting PBPS Operations/Onboarding Team.**Past Assignment- Worked onsite as a Senior Business Analyst for TSYS supporting the IT Output Services Team. -Worked on a major conversion for Alliance Data, commercial card client converting their correspondence portfolio to TSYS TS2 platform. -Analyzed business requests to be solved with automated systems. -Formulated and design automated systems and objectives based on both user needs and good understanding of business systems and industry requirements. -Configured system settings and options; plan and execute business design, assist in integration and acceptance testing. -Assisted with the identification, definition and documentation of business specifications. -Maintained opened communication with end-users for feedback to ensure systems continually meet the clients’ expectations. -Analyzed problems/issues and offer standard business solutions-Worked with programmers in designing and developing requirements for new and existing systems. -Assisted with project planning efforts. Track project progress, collect and analyze information and trends. **Past assignment - Worked as a remote Business Analyst Consultant for US TD bank supporting the TSYS solutions team. -Intense Knowledge of TSYS TS2 processing system (Consumer & Commercial Domestic and Latin America Platforms) -Gathered, documented and analyzed business needs and requirements for various business units -Participated in internal and external meetings, assisted in research, fact finding and in preparing proper documentation. -Built and maintained positive working relationships with partners and team members

Performed analysis, issue resolution, developmental requests​Completed client maintenance as requested​Responsible for supporting assigned areas, which include system ​modules, products and projects​Handled multiple projects, documents project work, andcompleted developmental tasks within established timeframesAble to write criteria for adhoc projects and recovery issuesKnowledge of TSYS TS2 processing system (Consumer & Commercial Domestic and Latin America Platforms)Experienced in the Payment Processing Industry​Knowledge in creating macros in Excel Visual Basics​Testing experience with different client options and modules.