Ruth Canada, Dnp, Rn, Nea-Bc Email & Phone Number

Phoenix, Az, Us

Naples, Florida, Us

Spearheading streamline business processes, improving company recruitment and retention, and supporting growth of privately owned organization providing telehealth solutions to accountable care organizations, providers, consumers, and physicians. Maintaining oversight of daily administrative operations programs and a team of 16. Collaborating with management and stakeholders to enhance business strategies, ranging from marketing, sales, leadership development, company growth, and culture.✔ Reduced turnover 9% and increased company growth rate 10% within 11 months by standardizing operating procedures. Sources and implemented an end-to-end human resource information system (HRIS) to optimize talent management of a 420-employee organization within six months. Stabilized turnover and supported retention by developing content and implementing a leadership training program. Hired social media director to assist with branding and expand reach and online visibility to assist with recruitment. Currently developing and testing new clinical technology software to improve telehealth program efficiency and marketability.

Washington, Dc, Us

Orchestrated, built teams, set expectations, and achieved results within the facility’s largest service line, comprised of 570 nursing personnel across Medical/Surgical Inpatient Units, Telemetry, Intensive Care Units, Progressive Step-down, Observation Unit, Perioperative Services, Emergency Department, and 20 Specialty Clinics (Internal Medicine and Surgical Clinics). Led a leadership team of 22 departmental leaders. ✔ Improved care coordination across multiple departments, which reduced infections, pressure injuries, and fall rates, strengthened operating room efficiencies, decreasing lag times from 70 minutes to 44, and improved surgical on-time start from 62% to 82% by evaluating and implementing evidence-based practices. Saved $4.1M annually by reducing Operating Room cancellations from 8% to 5.2%. Expanded care options by planning and executing the first VA Regional tele urgent care program, which in pilot phase assisted 7,277 Veterans in the first six months, expanded telemetry capacity by 22 additional beds, and planned and opened Observation and Step-Down Units, which increased inpatient capacity by 45 beds. Improved hospital throughput, reduced ED door-to-doc time from 40 minutes to 20, and decreased LWOBS by 50% within one month by improving communications and instituting daily huddles and interdisciplinary patient flow huddles. Reduced service line overtime by 23% within a year.

Washington, Dc, Us

Reorganized specialty clinics, improve efficiencies, practice, and cultivate partnerships with providers. Tasked with strengthening daily operations and managing nursing personnel across the 20 surgical and internal medicine specialty clinics, which included Orthopedics, Spine, Hand and Plastics, Podiatry, General Surgery, Thoracic, Vascular, Ear, Nose and Throat, Urology, Hematology, Gynecology, Oncology, Rheumatology, Neurology, Infectious Disease, Endocrine, Spinal Cord Injury, Dermatology, and Allergy.✔ Established and implemented “Premier Access to Surgical Specialty Model,” across all clinics, which contributed to a 75% reduction in nursing overtime, within a year. New infrastructure mitigated silos and improved processes, communication, and efficiency of care. Streamlined workflow and improved patients’ experience and outcomes by implementing Case Manager Tracker (CMT), promoting and facilitating the creation of a standardized “Surgical Case Manager Note” in the EHR, and the development of a Surgical Education Toolkit.

Washington, Dc, Us

Collaborated with nurse leaders to identify top talent, fulfill staffing needs, and improve onboarding and retention. Supervised recruitment processes and led marketing initiatives to elevate institution’s profile among local universities, colleges, and job fairs. Served as Chair of the Recruitment and Retention committee.✔ Recruited 200+ new hires year over year. Developed a nurse recruiter manual and applicant tracking system, which greatly increased efficiencies while attracting top talent. Reduced onboarding time from six months to 2.5. As process owner of RPIW, collaborated with a diverse team accountable for recruitment and retention. Decreased nurse evaluation review process from four months to two within first six months. Led a Green Belt project that carried a deep dive on improving nurse proficiency processes. Spearheaded the implementation of the DAISY Award, a nursing recognition program that contributed to improved retention rate. Additional ExperienceChair, Space Committee, PVAHCS, 2019 – 2022Adjunct Clinical Faculty, Gateway Community College, 2016 – 2017 Health System Specialist (Interim Detail), PVAHCS, 2016 – 2017 President, Veterans’ Affairs National Recruiter Association, 2016 – 2017Case Manager/Registered Nurse, PVAHCS, August – December 2013Critical Care/Registered Nurse, PVAHCS, 2008 – 2013

Doctorate Of Nursing Practice, Transformational Leadership- Systems

Master'S Degree, Organizational Leadership

Bachelor Of Science - Bs, Registered Nursing/Registered Nurse