Throughout my professional career, I have been assisting, advising and supporting clients managing many difficult moments regarding some particular issues as well as in business situations.I believe in the value and importance of interpersonal relationships as well as the ability to work collaboratively, in a team. I have grown high attention to detail, a strong analytical perspective, and problem-solving skills. I often work with tight deadlines, heavy workload, set objectives and indicators, and emergency situations. I am highly motivated about new projects linked to the application of technology to improve life and our environment and I am always willing to learn something new: new languages, skills, etc.A little more about me: I am a passionate reader with a Johnny (number) 5's thirst of knowledge. I am always there to listen to others, I think everyone can teach us something. I think an honest smile is always the best introduction and that there is always a solution for every issue. I consider myself friendly, dynamic, committed, flexible, and also very lucky because I have had the opportunity to work in a multicultural environment and meet great people from many different cultures and countries.
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Process Expert | Program Manager IiAmazon May 2023 - PresentBarcelona, Catalonia, Spain -
Program Manager IAmazon Sep 2022 - May 2023Prague, Czechia -
Program Manager, Process LeadAmazon Jul 2020 - Sep 2022Daily Fulfilment Centers operations lead. Managing MEU projects and PanEU alignment implementation of new features, processes, and tools development. Member of the PanEU team for SOPs end-to-end elaboration. Member of recruitment panel. Development and implementation of new business processes. Daily work with other regional stakeholders, project managers, and Supply Chain for the organisation and planning of the MEU network. ROC leader for Consolidation Centers network for MEU region. ROC leader for the third-party centers' migration process in MEU. -
Transportation SpecialistAmazon Sep 2019 - Jul 2020Prague, The Capital, Czech RepublicQuick understanding of the business trends impact and make decisions based on available data and stakeholders issues. Troubleshooting. Identify and eliminate root causes of defects in order to drive efficiency. Work within various time constraints to meet critical business needs while measuring and identifying performed activities. Using Excel on daily basis analysing data, Pivot Tables, VLookUp, and formula. Contribute to identify issues with potential impact on business, gathering data, and study possible solutions to improve performance, usage of tools, and time management. -
Consultant | Interpreter & TranslatorSelf-Employed Jun 2018 - Aug 2019Independent consultant, interpreter and translator providing different services on contract reviewing and negotiation, purchasing, administrative support and assistance with public bodies and authorities, especially for clients from the United Kingdom, Denmark, Sweden and Germany.
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Technical AssistantSpanish Consulate In London Oct 2018 - Dec 2018London, Greater London, United KingdomOrganization of a Spanish local election process and support.
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Support ConsultantIndependent Project Sep 2016 - Dec 2018Alicante And LondonStartups development and new companies project support.
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Administrative Assistant | Deputy Manager | Head Of The Cashier DepartmentSpanish Consulate In London Mar 2015 - Jun 2018London, United KingdomA Deputy Manager managing a nine-team department. Office administration handling multiples tasks with changing priorities, for example, drafting files while answering the phone (queries), and incoming e-mail. Head of the Cashier Department: cash tasks, netting and refund procedures. Advising and assistance to clients in a high overload work scenario getting positive feedback and handling difficult customer situations and emergencies. Writing up correspondence. Attending and resolving a high volume of inquiries via mailbox (150-200 e-mail inquiries per day, between new issues and open cases), mail and telephone. Performing efficiency and ensuring timely resolution, both in English and Spanish and in cooperation and interfacing with other team members, departments and managers in a fast-moving environment. Training new hires and coaching.
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Volunteer - Legal ProgrammeNabas International Lawyers Jul 2016 - Sep 2016London, United KingdomManaged caseloads preparing legal documents, research and supporting the law firm staff. -
Legal Assistant | Consultant & AdvisorEdoxlegal Jun 2011 - Jan 2015Alicante, SpainHeavily involved in the set-up of this new firm which included configuring the company image, operational and hiring processes. Company and business advisor and consultant. Mediation and support gathering client business requirements. Drafting, reviewing and negotiating contracts. Legal representation in court. Designing case strategies. Invoice processes and receivables collector. Preparing and participating in company meetings. Negotiation, strategies development, and business project management.
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Legal AssistantCañizares&Domínguez Lawyers Jan 2010 - Jun 2011Alicante, SpainSecretarial and administrative support, keeping up-to-date records, typing up correspondence and legal paperwork (70 wpm), conducting research in legal matters, preparing court forms and attending court, arranging for the delivery of legal paperwork, transcribing court proceedings and other recorded meetings, and scheduling, coordinating and confirming court dates, appointments, and meetings.
Ruth Cano Skills
Ruth Cano Education Details
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Fundesem Business School, Alicante - SpainLaw -
University Of AlicanteLevel 3 Meces / Level 7 Of The European Qualifications Framework (Eqf)
Frequently Asked Questions about Ruth Cano
What company does Ruth Cano work for?
Ruth Cano works for Amazon
What is Ruth Cano's role at the current company?
Ruth Cano's current role is Process Lead.
What schools did Ruth Cano attend?
Ruth Cano attended Fundesem Business School, Alicante - Spain, University Of Alicante.
What skills is Ruth Cano known for?
Ruth Cano has skills like Customer Experience, Teamwork, Microsoft Office, Microsoft Word, Legal Writing, Research, Microsoft Excel, Filing, Legal Research, Contract Management, Time Management, Employee Training.
Who are Ruth Cano's colleagues?
Ruth Cano's colleagues are Elizabeth A., Archanaa M, Oluwadamilola Awopeju, Mohamad Almoşa, Mehmet Yalman, Bhawana Gupta, Subhadip Mondal.
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Ruth Cano Baylet
Madrid
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