Ruth Carson Email and Phone Number
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Senior IT Business Analyst (BA) with experience eliciting, documenting and grooming functional and non-functional business requirements using Agile and/or Waterfall Methodology. Certified SCRUM Master and Change Manager. Can fill a dual-role (BA/PM). Accustomed to working independently, with little or no supervision remotely, as well as in a group environment with audiences ranging from new hire associates to senior executives on a daily, weekly and monthly deadline basis.
Metlife
View- Website:
- metlife.com
- Employees:
- 50713
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Lead Business Systems AnalystMetlife Jan 2019 - PresentCary, North Carolina
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Enterprise Business AnalystBlue Cross Blue Shield May 2018 - Jan 2019Raleigh-Durham, North Carolina AreaEnterprise Business Analyst (EBA) in the Project Management Office, supporting efforts that tie into the Sales & Marketing division as well as that of their Legal, Compliance, and Membership Operations divisions. Responsibilities include gathering product requirements for the refresh and new product offerings. One of the main projects is focused around bringing products to market that are aimed at the individual member market.
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Senior It Business AnalystSkanska Usa Inc. Jan 2015 - Jan 2018Raleigh-Durham, North Carolina AreaPlan, design, develop and launch efficient business, financial and operations systems in support of core organizational functions and business processes. This includes gathering and analyzing data in support of business cases, proposed projects and systems requirements. Applying proven communication, analytical and problem-solving skills to maximize the benefit of IT system investments.
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Senior Technical WriterTiaa-Cref Oct 2014 - Dec 2014Charlotte, North Carolina AreaPartnered with Cloud Strategy and Engineering team to develop cloud-enablement documentation in support of the Carnegie Compute Cloud University. Ensured deliverables were aligned with corporate vision, business strategy and engineering competencies. Document provisioning, backup, application management and user interface support processes. Developed TIAA-CREF's Carnegie Compute Cloud University technical communication style guide. Managed deadline-driven deliverables in a fast-paced and dynamic Agile development environment. -
Content ManagerArdx Jul 2013 - Aug 2014Norfolk, VaManaged three teams of government contractors consisting of curriculum developers, technical writers and information specialists developing and facilitating paper and web-based training to stakeholders in the healthcare industry. -
Senior Technical WriterExperisnl Apr 2013 - Jun 2013Charlotte, North Carolina AreaAuthored and published technology product descriptions for the web-based Tech Central associate portal at Bank of America. Developed user acceptance testing (UAT) test plan. -
Senior Technical WriterVeredus Jun 2012 - Oct 2012Richmond, VaOriginated, revised and edited SunTrust Consumer and Mortgage policies and procedures, guidelines and process flows while managing a team of 15 technical writers to ensure brand, formatting and grammar standards adherence on a weekly deadline basis.
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Web Content ManagerBank Of America 2006 - 2012Charlotte, NcManaged Bank of America Banking Center Online (BCO), the banking center associate intranet homepage, supporting ~ 5 million hits per month. Managed Customer Service & Operations (CS&O) content for the Consumer Banking (CB) customer service associate intranet homepage, supporting ~ 500,000 hits per month. -
Editor - Team LeadBank Of America 2003 - 2006Charlotte, NcManaged the Bank of America Enterprise Glossary, the official associate intranet reference for bank terminology enterprise-wide, supporting ~1.6 million hits per month.
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Technology Project ManagerManpowergroup Apr 2002 - Mar 2003Managed web site design and content development for the new Bank of America Enterprise Glossary. -
Senior Technical WriterAcsys, Inc Jan 2002 - Mar 2002Charlotte, NcServed as PeopleSoft and FileNET documentation consultant for Bank of America Payroll Operations.
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Change ManagerBank Of America Sep 2001 - Nov 2001Charlotte, NcManaged associate training and communications for the Northwest Model Bank Transition.
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Technology Manager/Business AnalystBank Of America Jan 2001 - Jul 2001Charlotte, NcManaged the Bankofamerica.com team intranet web site.
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Ace & Universal Manual Procedural EditorBank Of America Mar 2000 - Jan 2001Developed web content for Direct Bank/Electronic Performance Support System (DB/EPSS), an intranet site designed to assist Call Center associates in customer support.
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Manager Model Products Development TeamBank Of America 1993 - 2000Led Model Banking Products Training writing team, managing complex documentation projects from inception through nation-wide delivery.
Ruth Carson Skills
Ruth Carson Education Details
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B.S. Journalism
Frequently Asked Questions about Ruth Carson
What company does Ruth Carson work for?
Ruth Carson works for Metlife
What is Ruth Carson's role at the current company?
Ruth Carson's current role is Lead Business Systems Analyst.
What is Ruth Carson's email address?
Ruth Carson's email address is ru****@****ska.com
What is Ruth Carson's direct phone number?
Ruth Carson's direct phone number is +170495*****
What schools did Ruth Carson attend?
Ruth Carson attended Radford University.
What skills is Ruth Carson known for?
Ruth Carson has skills like Technical Writing, Editing, Web Design, Web Development, Web Content Management, Project Management, Development And Delivery Of Training, Corporate Communications, Brand Management, Sharepoint, Content Management, Change Management.
Who are Ruth Carson's colleagues?
Ruth Carson's colleagues are Marily Kyranakou, Steve Bischel (Work), John Fresco, Wayne Wong, Rosaree Skidmore, Juan Carlos Moreno De Alba, Eric Hartwick, Cpcu.
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