Ruth Carson

Ruth Carson Email and Phone Number

Lead Business Systems Analyst @ MetLife
new york, new york, united states
Ruth Carson's Location
Chapel Hill, North Carolina, United States, United States
Ruth Carson's Contact Details
About Ruth Carson

Senior IT Business Analyst (BA) with experience eliciting, documenting and grooming functional and non-functional business requirements using Agile and/or Waterfall Methodology. Certified SCRUM Master and Change Manager. Can fill a dual-role (BA/PM). Accustomed to working independently, with little or no supervision remotely, as well as in a group environment with audiences ranging from new hire associates to senior executives on a daily, weekly and monthly deadline basis.

Ruth Carson's Current Company Details
MetLife

Metlife

View
Lead Business Systems Analyst
new york, new york, united states
Website:
metlife.com
Employees:
50713
Ruth Carson Work Experience Details
  • Metlife
    Lead Business Systems Analyst
    Metlife Jan 2019 - Present
    Cary, North Carolina
  • Blue Cross Blue Shield
    Enterprise Business Analyst
    Blue Cross Blue Shield May 2018 - Jan 2019
    Raleigh-Durham, North Carolina Area
    Enterprise Business Analyst (EBA) in the Project Management Office, supporting efforts that tie into the Sales & Marketing division as well as that of their Legal, Compliance, and Membership Operations divisions. Responsibilities include gathering product requirements for the refresh and new product offerings. One of the main projects is focused around bringing products to market that are aimed at the individual member market.
  • Skanska Usa Inc.
    Senior It Business Analyst
    Skanska Usa Inc. Jan 2015 - Jan 2018
    Raleigh-Durham, North Carolina Area
    Plan, design, develop and launch efficient business, financial and operations systems in support of core organizational functions and business processes. This includes gathering and analyzing data in support of business cases, proposed projects and systems requirements. Applying proven communication, analytical and problem-solving skills to maximize the benefit of IT system investments.
  • Tiaa-Cref
    Senior Technical Writer
    Tiaa-Cref Oct 2014 - Dec 2014
    Charlotte, North Carolina Area
    Partnered with Cloud Strategy and Engineering team to develop cloud-enablement documentation in support of the Carnegie Compute Cloud University. Ensured deliverables were aligned with corporate vision, business strategy and engineering competencies. Document provisioning, backup, application management and user interface support processes. Developed TIAA-CREF's Carnegie Compute Cloud University technical communication style guide. Managed deadline-driven deliverables in a fast-paced and dynamic Agile development environment.
  • Ardx
    Content Manager
    Ardx Jul 2013 - Aug 2014
    Norfolk, Va
    Managed three teams of government contractors consisting of curriculum developers, technical writers and information specialists developing and facilitating paper and web-based training to stakeholders in the healthcare industry.
  • Experisnl
    Senior Technical Writer
    Experisnl Apr 2013 - Jun 2013
    Charlotte, North Carolina Area
    Authored and published technology product descriptions for the web-based Tech Central associate portal at Bank of America. Developed user acceptance testing (UAT) test plan.
  • Veredus
    Senior Technical Writer
    Veredus Jun 2012 - Oct 2012
    Richmond, Va
    Originated, revised and edited SunTrust Consumer and Mortgage policies and procedures, guidelines and process flows while managing a team of 15 technical writers to ensure brand, formatting and grammar standards adherence on a weekly deadline basis.
  • Bank Of America
    Web Content Manager
    Bank Of America 2006 - 2012
    Charlotte, Nc
    Managed Bank of America Banking Center Online (BCO), the banking center associate intranet homepage, supporting ~ 5 million hits per month. Managed Customer Service & Operations (CS&O) content for the Consumer Banking (CB) customer service associate intranet homepage, supporting ~ 500,000 hits per month.
  • Bank Of America
    Editor - Team Lead
    Bank Of America 2003 - 2006
    Charlotte, Nc
    Managed the Bank of America Enterprise Glossary, the official associate intranet reference for bank terminology enterprise-wide, supporting ~1.6 million hits per month.
  • Manpowergroup
    Technology Project Manager
    Manpowergroup Apr 2002 - Mar 2003
    Managed web site design and content development for the new Bank of America Enterprise Glossary.
  • Acsys, Inc
    Senior Technical Writer
    Acsys, Inc Jan 2002 - Mar 2002
    Charlotte, Nc
    Served as PeopleSoft and FileNET documentation consultant for Bank of America Payroll Operations.
  • Bank Of America
    Change Manager
    Bank Of America Sep 2001 - Nov 2001
    Charlotte, Nc
    Managed associate training and communications for the Northwest Model Bank Transition.
  • Bank Of America
    Technology Manager/Business Analyst
    Bank Of America Jan 2001 - Jul 2001
    Charlotte, Nc
    Managed the Bankofamerica.com team intranet web site.
  • Bank Of America
    Ace & Universal Manual Procedural Editor
    Bank Of America Mar 2000 - Jan 2001
    Developed web content for Direct Bank/Electronic Performance Support System (DB/EPSS), an intranet site designed to assist Call Center associates in customer support.
  • Bank Of America
    Manager Model Products Development Team
    Bank Of America 1993 - 2000
    Led Model Banking Products Training writing team, managing complex documentation projects from inception through nation-wide delivery.

Ruth Carson Skills

Technical Writing Editing Web Design Web Development Web Content Management Project Management Development And Delivery Of Training Corporate Communications Brand Management Sharepoint Content Management Change Management Software Documentation Newsletters Team Management Marketing Communications Business Analysis Technical Documentation Requirements Analysis Internal Communications Banking Process Improvement Microsoft Office Intranet Requirements Gathering Business Requirements Strategic Planning Team Leadership Project Coordination User Acceptance Testing Business Process Mapping Program Management Management Analysis Content Development Interviews Web Content Marketing Visio Training Sdlc Vendor Management Information Technology Crm Snagit Resource Management Business Process Improvement Adobe Acrobat Quality Assurance Business Process

Ruth Carson Education Details

Frequently Asked Questions about Ruth Carson

What company does Ruth Carson work for?

Ruth Carson works for Metlife

What is Ruth Carson's role at the current company?

Ruth Carson's current role is Lead Business Systems Analyst.

What is Ruth Carson's email address?

Ruth Carson's email address is ru****@****ska.com

What is Ruth Carson's direct phone number?

Ruth Carson's direct phone number is +170495*****

What schools did Ruth Carson attend?

Ruth Carson attended Radford University.

What skills is Ruth Carson known for?

Ruth Carson has skills like Technical Writing, Editing, Web Design, Web Development, Web Content Management, Project Management, Development And Delivery Of Training, Corporate Communications, Brand Management, Sharepoint, Content Management, Change Management.

Who are Ruth Carson's colleagues?

Ruth Carson's colleagues are Marily Kyranakou, Steve Bischel (Work), John Fresco, Wayne Wong, Rosaree Skidmore, Juan Carlos Moreno De Alba, Eric Hartwick, Cpcu.

Not the Ruth Carson you were looking for?

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.