Ruth Chi Email & Phone Number

Us

- Bolstered the pharmacy image with major improvements in 9 pharmacy metric resulting in a 50% increase in scripts and 40% increase in sales over 6 months- Achieved #1 sales in the pharmacy department in a District of 18 stores - Excelled in patient care and immunizations with and an increase of 20% in flu shot administration, 50% increase in providing other immunizations, and 30% increase in Shingrix injections- expanded patient outreach by actively communicating with patients (instore and via phone) with an exponential increase of 90% in providing Pneumonia, Shingles, and Boostrix immunizations during the pandemic period- Significant improvement in scorecard and all 10 KPI metrics in Quarter 1/Period 4 (2022) and soared by 14% on scripts, 100% on CMRs (comprehensive medication review), Auto-refills, text messaging signups, and inventory management.- Ranked 2nd out of 34 stores in the district in Period 4, Quarter 1 2020 (huge jump form 16th position in Period 3, Quarter 1 2020).- Swiftly adapted to changing health care climate due to impact of COVID19; proactively reached out and delivered prescriptions to the elderly and patients with chronic medical conditions; designated separate periods for immunizations for the elderly and immuno-compromised; provided over 110% more Flu shots during the COVID19 season than previous year; provided and educated patients on self-COVID test kits; grew sales by 75% between September and December 2022.- Collaborate with opioid treatment centers to provide patient-centered care to patients on opioid addiction treatment; educate patients on Suboxone therapy; provide Naloxone for non-compliant patients; Communicate with treatment centers and achieve 100% compliance and prevent relapse.- Introduce student pharmacists to the professional practice through experiential learning activity and assignment; facilitate their initial integration of information and skills learned at school with pharmacy practice.

Us

- Increased sales and scripts through teamwork and providing impeccable customer service. - Exceeded flu shot goal by 110% for 2018 Flu season- Obtained 100% on pharmacy compliance audits while maintaining high standards in pharmacy- Excelled in Auto-refills and clinical services including providing Shingrix and other immunizations (Prevnar, Pneumovax, Boostrix)- Developed exceptional organizational and managerial skills while working in a fast-paced environment with little or no technician help- Improved patient compliance and reducing the return to stock of previously filled prescriptions by promoting pharmacy services such as free home deliveries and signing up customers to receive text messages.

Coming together as an alliance of neighbors, parents, and community activists to address the worsening drug overdose epidemic in the United states affecting minority communities (Black or African Americans, Hispanics or Latinos, Asian Americans, Native Americans, Arabs, and Middle Eastern Americans) in the Washington metropolitan area ( Maryland, Washington, DC, and Virginia), in an effort to empower our children with tools to navigate issues involving substances of abuse, and create a drug-free home one neighbor, one parent, one child at a time, through an organization called My Neighbor's Keeper Alliance USA or MyNKA, USA.

Eden Prairie, Mn, Us

• Achieved 40% growth in auto-refills with 3% sales increase.• Ensure 100% customer satisfaction and outcomes-oriented pharmaceutical care which drove scripts and sales up by 4%• Collaborate and partner with store team which boosted gross profit by 27% and increased over-the-counter sales• Create and supervise strategies to control inventory which led to 85% reduced shrink, 4% increase in warehouse efficiency index, and 20% decrease in medication days’ supply.• Engage in greater community outreach and building bonds with physicians and nursing homes. • Train, develop, coach, and evaluate personnel• Reorganized pharmacy which led to a significant increase in workflow efficiency, reduced clutter and prescription errors, decreased labor cost by 2%, improved cleanliness, and service• Promote and administer immunizations with a 14% increase in flu shots compared to previous year.• Cooperate with Fairfax county sheriff’s office in curbing opioid abuse.

Collaborated with pharmacy Manager to build scripts and sales by identifying opportunities, proposing solutions, and implementing action plans that improved key metrics and profit by 4%.• Assisted easy transition of pharmacy manager into new role • Assumed all duties of pharmacy manager in her absence.