Ruth Clarke Email and Phone Number
Ruth Clarke work email
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Ruth Clarke personal email
Results driven Senior Operational Manager/Change Manager able to improve and sustain service performance with the vision to identify and implement substantial process and performance improvements and a track record of success in large scale business change.
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Head Of People Ecperience And ServicesThe Co-Operative Bank Plc Jun 2024 - PresentManchester, Greater Manchester, Gb
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Head Of People DeliveryThe Co-Operative Bank Plc Oct 2020 - Jun 2024Manchester, Greater Manchester, Gb
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People Technology & Services ManagerThe Co-Operative Bank Plc Apr 2019 - Oct 2020Manchester, Greater Manchester, Gb
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Hr Services ManagerThe Co-Operative Bank Plc Apr 2018 - Apr 2019Manchester, Greater Manchester, Gb
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Product ManagerCapita Hr Solutions Apr 2017 - Apr 2018
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Head Of Business ServicesCapita Hr Solutions Apr 2011 - Mar 2017Senior Management role within large HR & Payroll shared service partnership (Private and Public Sector) - Completion of 6 months as Business Process Re-Engineering Lead, managing large scale system and IT project, resulting in systems transformation and launch of extensive self service functionality• Senior Manager within outsourced HR & Payroll Shared Service Centre providing services for large City Council (outsource Private/Public sector partnership), Schools and Private Organisations providing full spectrum of HR & Payroll services to c. 20,000 employees• Increased performance across the service resulting in consistent exceeding of contractual KPI/PI and internal SLA
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Change ManagerCapita Hr Solutions 2009 - Mar 2011• Managed service re-organisation resulting in 25% reduction in headcount and no compulsory redundancies, including multi-Union consultation/agreements due to TUPE implications• Successful implementation of “end to end” processing and integration of HR & Payroll functions resulting in increased productivity• Developed benchmark/best practice procedures for Change Management
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Hr & Training ManagerPpnw 2007 - 2009• Successfully gained ISO accreditation (and annual renewal) for the organisation• Successful tendering for additional £2m pa 5 year contract with the Home Office • Developed and rolled out new policies and procedures across all areas of the business• Provided HR guidance and support across UK wide business regions including Director level.• Consultancy Support to Home Office to assist with “wind up” of failing providers
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Operations ManagerNike 2006 - 2007Beaverton, Or, Us- Budgetary accountability for all UK and International Football Events - HR responsibility for all Football related staff (100+) covering full employment cycle. - Developed and implemented new recruitment and selection processes resulting in increased employee retention and improvement in “end user feedback” -
Team ManagerSitel 1999 - 2002Sydney, Nsw, AuManagement of large sales team
Ruth Clarke Skills
Ruth Clarke Education Details
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Tameside CollegePsychology -
Bluecoat School10 Gcse'S
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Kaplan UniversityBusiness Management
Frequently Asked Questions about Ruth Clarke
What company does Ruth Clarke work for?
Ruth Clarke works for The Co-Operative Bank Plc
What is Ruth Clarke's role at the current company?
Ruth Clarke's current role is Head of People Experience and Services at The Co-operative Bank plc.
What is Ruth Clarke's email address?
Ruth Clarke's email address is ru****@****l.co.uk
What schools did Ruth Clarke attend?
Ruth Clarke attended Tameside College, Bluecoat School, Kaplan University.
What skills is Ruth Clarke known for?
Ruth Clarke has skills like Management, Change Management, Business Transformation, Stakeholder Management, Hr Transformation, Performance Management, Outsourcing, Business Process Improvement, Operations Management, Recruiting, Human Resources, Hr Consulting.
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