Ruth Cooper Email & Phone Number

Guildford, GB

London, England, United Kingdom

London, England, United Kingdom

I worked for the Financial Ombudsman Service, an alternative dispute resolution body, that investigates complaints about regulated financial businesses in the UK.I investigated and resolve complaints about financial products including insurance, mortgage and banking products.Duties included:Day-to-day management of complaints, including the administration.

I worked for the Health and Care Professions Council (HCPC), a statutory regulator whose function is to set the standards for, maintain a Register, and monitor the fitness to practise of health and care professionals in the UK. I managed the investigation and resolution of complaints about the organisation. I set the complaints policy and process, and.

Personal Assistant responsible for running the office of the Director of Operations and the first point of contact for him. The role included administrative support to four heads of department and project support for projects including IT upgrades, systems integration and information security compliance. Duties included:Diary managementManaging the.

Duties included: Application processing and data processing for entries to the HCPC Register. Meeting and assisting registrants at Reception.Responding to queries by letter and email and telephone. Being the first point of contact for queries during regular phone shifts on the organisation’s main helpline.

Pgcert, Dispute Resolution

Undergraduate Certificate In Theological Studies

Pgcert, Conflict Resolution

Certhe, Counselling

Pgcert, Principles Of Protein Structure

Bachelor Of Science (Bsc), Biomedical Sciences, General